JA17TE-09
Service Bulletin Details
Public Details for: JA17TE-09
Temporary suspension of 17c next generation infotainment (ngi) download
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2018
2018 JAGUAR E-PACE |
2018 JAGUAR F-PACE |
2018 JAGUAR F-TYPE |
2018 JAGUAR XE |
2018 JAGUAR XF |
2018 JAGUAR XJ |
Models from 2016
2016 JAGUAR F-TYPE |
2016 JAGUAR XJ |
Models from 2015
2015 JAGUAR F-TYPE |
2015 JAGUAR XJ |
Models from 2014
2014 JAGUAR F-TYPE |
2014 JAGUAR XJ |
Models from 2013
2013 JAGUAR XJ |
Models from 2012
2012 JAGUAR XJ |
Models from 2011
2011 JAGUAR XJ |
Models from 2010
2010 JAGUAR XJ |
TEMPORARY SUSPENSION OF 17C NEXT GENERATION INFOTAINMENT (NGI) DOWNLOAD 15-DEC-17 NO.: JA17TE-09 SA17TE-10 SEC.: TOOLS & EQUIPMENT SERVICE ALERT MKT.: CAN / USA TO: All Jaguar Land Rover Aftersales Personnel RE: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Due to developing issues during the installation of the latest Next Generation Infotainment (NGI) release 17C for the Infotainment Master Controller (IMC) control unit, it has been decided to suspend any further installations of 17C software. The release 17C must not be installed until a more acceptable first time through rate can be attained. This includes Update Prior to Sale notices UPS7914 [H046] and UPS8017 [N102], InControl Touch Pro Update. Estimated timeline for improvement is 08-Jan-2018. If you have a repair in-process and are having issues loading the 17C software, please open a TA (Technical Assist) for support. In cases of extreme customer complaint and where 17C is required as a last attempt to repair, you may proceed with the update. If you encounter any issues during the update, please immediately open a TA. We will update this ALERT with further developments as they develop prior to 08-Jan-2018. For questions regarding the content of this publication, please contact: Robert Weingart Manager, Local Technical Support 201-818-8231 [email protected] Jaguar Land Rover North America, LLC 555 MacArthur Boulevard Mahwah, NJ 07430