A001793 2047812-

00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the
MirrorServer
00 17 93 2047812/1 June 7, 2017.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2015 - 2016
All
MIB2
A3, A4, A5,
Q5, TT
2016 - 2020
All
MIB2
A6, A7, A8,
Q7, R8
2012 - 2020
All
MIB2
Condition
The purpose of this bulletin is to explain the SD creator program: how to set the program up and use it.
Technical Background
Since the introduction of the MIB2 system, some of
the software is available to download via the SD
creator program (Figure 1). The service section
explains the process of setting up and using the SD
creator program. If the program cannot be installed
due to IT restrictions, then the SD Cards containing
the software updates will be available for purchase via
the parts department.
Figure 1. SD Creator.
Page 1 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Required equipment:
 ODIS Tester (Program can only run on ODIS Tester off the VWGoA Corporate network)
 Valid MirrorServer Certificate installed on ODIS Tester (Certificate must not be expired)
 Blank SD card, with enough capacity, to download the software update files
 Part number of the software update. This can be found in the TSB or within ETKA.
Time to setup program for the first time on the ODIS machine:
 Approximately 5 minutes
Time to download software onto SD card:
 The time varies based on the type of internet connection, but typical download time is around 1hr with
a 3MB/s stable download connection. Keep in mind your times can vary greatly based on the time of
day due to heavy usage periods for the Internet Service Provider.
How to select the correct SD Card:
The first step is to obtain a blank SD card with enough space required for the software update. Typical
SD card sizes are listed below, but always reference the original TSB which suggests the software
update. When the download process is started, the SD creator program will format and wipe all data from
the SD card. Please make sure to backup any important data which is already installed on the SD card
before starting the download process. It is important to note the download process cannot be started
without an SD Card installed in the ODIS machine.
 MIB1 High: 2-4GB
 MIB2 High Scale: 2-4GB
 MIB2 High Nav: 4-8GB
 RMC: 2-4GB
 FPK: 1-2GB
Installing the SD Creator (IT Administrator help may be required):
 Using an ODIS tester, open a web browser and navigate to
https://mirrorserver2.vwhub.com/dav/BTAC/Trade-Retail/Tools/SD-Creator/
 If prompted for a security certificate then select the MirrorServer certificate for the machine.
Page 2 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 Within this folder you will find the “SD Creator” install program labeled “setup_V1.0.exe”. Click on
this file and save it to the desktop or other folder on the machine. If you are unable to download this
file then please contact your IT administrator.
 Once the file has successfully downloaded, install the program onto the ODIS tester by double
clicking the file labeled “setup_V1.0.exe”. If IT policies restrict the installation of programs on the
ODIS tester then please ask the IT administrator to perform the install.
 The AUDI AG created installation instructions and user manual are located in the same directory and
is labeled “2017_03_21_Benutzerhandbuch_SD_Creator_V_1.0_EN_.pdf”.
 Once the program is installed it will place an icon
labeled “SD Creator” on the desktop.
 Open the application by double clicking the icon.
 When prompted, select the drive letter for the SD card
(Figure 2 – item 1).
 Enter the support email address,
“[email protected]” (Figure 2 – item 2).
 Select the MirrorServer certificate by selecting “Select
certificate…” (Figure 2 – item 3).
 Enter the MirrorServer address (Figure 2 – item 4) by
using “mirrorserver2.vwhub.com” (without
quotes). Once set, the user can later verify this setting
in the server section listed under the “settings” tab.
 Select “Audi” in the “Brand” drop down menu after
item 4.
 Uncheck the box for “Show this dialog on every
launch” and select “Next”.
Figure 2. Initial Setup Screen.
Note:
When the “Support” button is pressed, an email will
automatically be generated along with any error logs
(also automatically attached). In the email, type a brief
description of the error experienced and then send the
email. The email will be sent to the support team at AoA.
Figure 3. Support button.
Page 3 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Using the SD Creator to download the software update files
 You will need the SD card part number listed in the Required Parts and Tools section of the original
software update TSB or by searching ETKA.
 Enter this part number into the “Part number” field with NO SPACES. The program will automatically
find the software files on the MirrorServer if entered correctly.
 For instance, if the SD card part number is 4M0 906 961 AE, then enter “4M0906961AE” into the part
number field. The program will automatically divide the part number and insert periods.
 Reference pages 15-18 of the user manual if you have any troubles with using the program.
 “2017_03_21_Benutzerhandbuch_SD_Creator_V_1.0_EN_.pdf”.
Tip: Typical setup time to download the data and have a working SD card is about 1-2hrs
depending on network speed. *Because of this, prepare the SD card long before starting the repair*
Steps used by SD creator once the download is started:
1. When you select the “Play/Start” button, the program will first format the SD card
2. Next the program will start the download of software files from the MirrorServer and save them on the
local hard drive. Each file is broken up into approximately 100MB chunks and the program will check
the files one-by-one to ensure they are not corrupted. If the internet connection is interrupted during
the download, then any of the files can become corrupted. If this happens the entire process will need
to be started over, beginning with the part number entry.
3. Once all the files are downloaded, they will be unpacked to the hard drive and extracted to the SD
card.
4. The files are encrypted, thus you cannot manually unpack the files. The SD creator program must
perform the unpacking.
5. The SD creator will attempt to eject the SD card. Sometimes this fails. If this happens then manually
eject the card from the ODIS machine.
6. From this point the SD card is okay to use in the MMI.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2047812) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
Page 4 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.