TT 911507

Technical Tips
Technical Tip
Topic
91-15-07TT – iPhone Not Connecting or Having Sporadic Connections when using Apple
CarPlay in the AppConnect Environment
Market area
United States 444 Volkswagen of America, Inc. (6444)
Brand
Volkswagen
Date
July 14, 2017
Condition
ATTENTION:
THIS IS A TECH TIP, NOT A TECHNICAL BULLETIN.
TECH TIPS ARE NOT ASSOCIATED WITH WARRANTY CLAIMING.
iPhone Not Connecting or Having Sporadic Connections when using
Apple CarPlay in the AppConnect Environment
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
Golf/GTI, Golf
SportWagen,
eGolf, Jetta, CC,
Tiguan
2016-2017
All
All
All
All
Technical Background
Ensure a cable certified by Apple is being used (a cable purchased from Apple or the cable that came with the
phone). Non-certified or cables that are knotted, worn or extremely long will exhibit connectivity concerns. Cable
adapters may also cause connectivity concerns.
Service
NA.
Additional Information
Revision History
Revision Number
Released Date
Reason For Update
2042677/4
7/14/17
Updated to include model year 2017
applicability.
2042677/1
12/4/15
Original publication.
© 2017 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on
the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make
changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
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