A191780 2047114-

19 Heating output insufficient (DTC B10D004 and/or B11D501)
19 17 80 2047114/1 March 9, 2017.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, S6,
S7, RS 7
2015
All
Not Applicable
A8, S8
2014 - 2017
All
Not Applicable
S8 +
2016 -2017
All
Not Applicable
Condition
Customer statement:
 Insufficient heating output
 Passenger compartment does not get warm
Workshop findings:
The customer statement can be reproduced. In the Climatronic control module, J255 (address word 0008), at
least one of the following event entries is logged:
 DTC B10D004 coolant circulation pump, mechanical fault
Or
 DTC B11D501 supply voltage of terminal 30 for coolant circulation pump, electric fault
Technical Background
The V50 coolant recirculation pump is malfunctioning.
Production Solution
Improved coolant pump.
Page 1 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Service
Replace the V50 coolant recirculation pump, use
the washers if pump is mounted with screws to the
bracket as shown (some models have rubber
covered metal band instead).
 N 011 523 21 (3x)
Figure 1. Washers installed.
To ensure about 1mm distance between the V50
coolant recirculation pump and its bracket (Figure 1
and 2):
Bleed the coolant circuit according to ElsaPro at
Repair Manual >> Engine >> 19 Cooling System >>
Cooling System/Coolant >> Cooling, Draining and
Filling.
Figure 2. Pump mounted.
Page 2 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
1945
Damage Code:
0010
Labor Operations:
A6, S6, A7, RS 7
V50 coolant recirculation 1945 1913
pump remove+ reinstall
2.0TFSI Chain
80 TU
V50 coolant recirculation 1945 1915
pump remove+ reinstall
2.0TFSI Gen 3
60 TU
V50 coolant recirculation 1945 1941
pump remove+ reinstall
3.0TFSI
90 TU
V50 coolant recirculation 1945 1908
pump remove+ reinstall
3.0TFSI Evo
220 TU
V50 coolant recirculation 1945 1921
pump remove+ reinstall
4.0TFSI Chain
80 TU
A8, S8
V50 coolant recirculation 1945 1941
pump remove+ reinstall
3.0TFSI Chain
50 TU
V50 coolant recirculation 1945 1941
pump remove+ reinstall
3.0TFSI Evo
50 TU
Page 3 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Diagnostic Time:
V50 coolant recirculation 1945 1919
pump remove+ reinstall
V8 FSI Chain
90 TU
V50 coolant recirculation 1945 1921
pump remove+ reinstall
4.0TFSI Chain
90 TU
V50 coolant recirculation 1945 1982
pump remove+ reinstall
12 cylinder
50 TU
Front bumper cover
remove + reinstall (12
cylinder only)
6329 1900
110 TU
GFF
0150 0000
Time stated on
diagnostic protocol (Max
10 TU)
Road test prior to service No allowance
procedure
0 TU
Road test after service
procedure
10 TU
0121 0004
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance
details)
Claim Comment:
As per TSB #2047114/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 4 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Part Number
Part Description
Quantity
06D 121 601
V50 coolant recirculation pump
1
N 906 87 001
Spring clips 27 x12
2
N 011 523 21
Washer 5 x10 x 1
3
G 013A8J1G
Coolant additive
1
Tool
Number
Tool Description
VAS6096
Cooling System Charging Unit
VAG 1974/8
Adapter
VAG 1978/17 Adapter
Additional Information
All parts and service references provided in this TSB (2047114) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 5 of 5
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.