DLR MSG - RFP -

Service Bulletin Details

Public Details for: DLR MSG - RFP -

Dealer message - american honda (ahm) is investigating certain 2010 & 2013 mdxs & tsxs with a complaint of the steering wheel vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this cond


- 2013 - 2010 -

INTERACTIVENETW ORK
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Sent on
02
From
Parts and Service Division
Subject
Req uest for Parts: 2010 & 2013 MDX & TSX Steering W heel Vib ration W hen B rak ing
To:
From:
RE:
12
2014
Expires on 02
26
2014
All Acura Service Managers/Consultants
Technical Research & Support Group
Request for Parts: 2010 & 2013 MDX & TSX Steering W heel Vibration W hen Braking
This message is solely directed to Acura dealership personnel;please handle accordingly.
Print this iN message and provide a copy to the Shop Foreman and all Service Consultants.
Background
American Honda (AHM) is investigating certain 2010 & 2013 MDXs & TSXs with a complaint of the steering wheel
vibration and the pulsation/vibration in the front brake when braking. To fully understand the cause of this condition, AHM
would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Qualifiers
AHM is interested ONLY if the vehicle meets the following requirements:
1. Must be able to duplicate the vibration in the steering wheel and the pulsation/vibration in the front brake.
2. Note the vehicle speed when this issue occurs.
3. Mileage must be less than 60,000 miles.
4. If the vehicle has already had a repair on the front brakes, the last repair history must be priovided.
Action Required
If you have or know of such a vehicle, please call Technical Research & Support (TRS) Group at 800-880-1072. TRS will
need to record certain vehicle information and provide you with further instructions.
Thank you.
© 2000–2014, American Honda Motor Co., Inc. All Rights Reserved.
AmericanHondaMotor Co.
,Inc.
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