A871679 2041717-

87 GFF test plan required for A/C compressor replacements regardless of concern
87 16 79 2041717/4 November 17, 2016. Supersedes Technical Service Bulletin Group 87 number 16-76 dated
September 16, 2016 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2010 - 2018
All
A/C Compressor
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised Service (Clarification of test plan location in ODIS)
Revised Additional Information (Added reference)
3
09/16/2016
Revised Header (added MY 2018 vehicles)
Revised Service (updated ODIS screenshots)
2
09/24/2015
Revised title
Revised Condition (Completely revised)
Revised Technical Background (Clarified test plan requirement for all
compressor replacements regardless of reason)
Revised Warranty (Changed Damage Code)
This bulletin applies to any repair that requires replacement of the air conditioning compressor.
Technical Background
Any replacement of A/C compressors—regardless of the reason for failure—must include an ODIS GFF cooling
performance test plan of the A/C system with documentation of the recovered refrigerant volume. This GFF test
plan requirement is mandatory without exception.
Page 1 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
Before replacing the A/C compressor, run the ODIS GFF test plan. The test plan is in various locations in the
navigation depending on the vehicle being serviced. Since the A/C cooling performance test is a ‘function test’
it is generally found by navigating to sub-headers such as ‘functions’, ‘other functions’ or ‘general function
tests’ in Heating and Air Conditioning Electronics. The following are two examples.
2017 Q7 (with 3-zone climate control):
1.Navigate to the Test plan tab of the diagnosis program (Figure 1). Select Body>>Heating / Air
Conditioning>>01 – On Board Diagnostic (OBD) capable systems>>08 – Front A/C display control head –
E87->>08 Heating / Air Conditioning Electronics, functions>>08-Other Functions.
Page 2 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 1. Cooling performance test plan navigation on a 2017 Q7 with 3-zone climate control.
Page 3 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2017 Q3:
2.Navigate to the Test plan tab of the diagnosis program (Figure 2). Select Body>>Heating / Air
Conditioning>>01 – On Board Diagnostic (OBD) capable systems>>08 Climatronic control module,
functions J255>>08-General function tests.
Page 4 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. Cooling performance test plan navigation on a 2017 Q3.
Page 5 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
3.Once the function test has been added to the list of “Tests in current test plan” select “Vehicle is not
cooling”.
4.The cooling system performance test plan can then be completed following the prompts.
5.If the A/C performance test returns “No malfunctions”, then no repairs are needed. The system is operating
properly.
If the A/C performance test returns a malfunction, perform diagnosis and repair the system as needed. If
the compressor is found to be faulty according to the test plan and is replaced please:
•
•
Upload the “Long” version of the Diagnostic Log to GFF Paperless. It is not necessary to print this
version.
Print out and attach the “Function Test” version of the diagnostic log to the replaced compressor for return
to the WPRC (Figure 3). It is not necessary to print and attach the “Long” version of the diagnostic log.
Figure 3. Only print a copy of the Function test version of the diagnostic log and attach to the replaced
compressor.
Page 6 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
6.
Note:
As previously mentioned the cooling performance test plan is in various locations in the navigation
depending on the vehicle and equipment level. This variation in test plan location does not in any way waive
the requirement for this test plan to be run before an air conditioning compressor is replaced. If the test plan
is missing or cannot be found in ODIS please file an ODIS Feedback. Consult the Technical Assistance
Center (TACS) for assistance, if necessary, before replacing an air conditioning compressor without a GFF
test plan supporting the replacement.
Note:
All other applicable bulletins apply. See TSB 2035582 for information on required documentation of recovered
refrigerant volume.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
8734
Damage Code:
0016
Diagnostic Time:
GFF
0150 0000
Time stated
on diagnostic
protocol
(Max 100 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:
As per TSB #2041717/4
Page 7 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB (2041717) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
The following Technical Service Bulletin(s) will be necessary to complete this procedure:

TSB 2035582, 87 A/C compressor replacement.
©2016 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2016 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.