12-207-16

ATTENTION:
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IMPORTANT - All
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SERVICE MANAGER
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SERVICE BULLETIN
APPLICABILITY:	2012-2017MY Impreza Models
2013-2017MY XV Crosstrek Models
2015-2017MY WRX and WRX STI Models
NUMBER: 12-207-16			
DATE: 09/20/16
SUBJECT: Production Change to Rear Door Glass Assembly
INTRODUCTION:
This bulletin announces a change to the procedure used in production of the rear door glass
assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber.
The channel attaches the door glass assembly to the window regulator. In below-freezing
temperature conditions, water freezing in the channel combined with the door glass sticking to the
door weatherstrip can increase chance of the glass separating from the channel when attempting to
operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets
fully seated during assembly which maximizes the clamping force of the channel on the glass.
		
Continued...
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Bulletin Number: 12-207-16; Date: 09/20/16
SUBARU OF AMERICA, INC. IS
ISO 14001 COMPLIANT
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
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PRODUCTION CHANGE INFORMATION:
The new door glass assemblies have been incorporated into production as per the table below:
Vehicle / Model
Impreza 4-Door
Impreza 5-Door
XV Crosstrek
WRX / WRX STI
Starting VIN
G*019803
G*305114
H*807375
PART INFORMATION:
Part Number
62011FJ002
62011FJ012
62011FJ022
62011FJ032
62011FJ102
62011FJ112
Description
GLASS AY- REAR DOOR, RH
GLASS AY- REAR DOOR, LH
GLASS AY- REAR DOOR, RH
GLASS AY- REAR DOOR, LH
GLASS AY- REAR DOOR, RH
GLASS AY- REAR DOOR, LH
Applicability
Impreza 5-Door and XV Crosstrek (Green)
XV Crosstrek only (Privacy)
Impreza, WRX & STI 4-Door (Green)
Continued...
Bulletin Number: 12-207-16; Date: 09/20/16
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SERVICE PROCEDURE / INFORMATION:
Follow the procedure in the applicable Service Manual when replacing the door glass assembly.
NOTE: After removing the door trim panel, always be very careful separating the butyl tape for the
vapor barrier when gaining access to the door window components. If the vapor barrier becomes
damaged or torn, it must be replaced.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using
the following claim information:
Labor Description
REPLACE REAR DOOR GLASS ASSY.
Labor Operation #
B914-412
Labor Time Fail Code
0.4
WAD-06
IMPORTANT REMINDERS:
•
•
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-207-16; Date: 09/20/16
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