L-TT-0218-17
Service Bulletin Details
Public Details for: L-TT-0218-17
Tt: this bulletin is regarding best practices when handling navigation systems that use hard disc drive or micro sd card memory.
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Tech Tip L-TT-0218-17 Subject February 21, 2017 Market USA Navigation Head Unit Precautions Service Category Section Audio/Visual/Telematics Audio/Video Applicability 2010-2018, Lexus Models with Navigation Head Unit APPLICABLE VEHICLES 2015-2018 2015-2018 2010 2010-2016 2016-2017 2015-2017 2010-2011, 20132018 2013-2018 2010-2018 2010-2018 2010-2018 2010-2011, 20132018 2010-2018 2010-2015 2010-2011, 20132018 RC F NX300H SC430 LS600H GS200T NX200T GS450H 2015-2018 2010-2015 2012 2010-2015 2016-2018 2010-2011 2010-2012 RC350 IS250C LFA IS250 IS300 GS460 HS250H ES300H ES350 GX460 RX450H GS350 2016-2018 2010-2017 2016-2018 2011-2018 2010-2018 GS F LS460 RC300 CT200H IS350 RX350 IS350C LX570 2016-2017 2010-2014 2016-2017 IS200T IS F RC200T CONDITION This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. The HDD is inside this cover. The HDD needs to be removed when returning the Main Unit to Pioneer. Expires on Ver. 2.8 01/01/2017 L 02/21/2018 © 2017, Lexus, a Division of Toyota Motor Sales, USA Page 1 of 3 Tech Tip L-TT-0218-17 February 21, 2017 Subject Market Navigation Head Unit Precautions USA Applicability 13 CY 15CY Lexus Navigation Systems 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio. The SD card is behind this flip cover. The Micro SD needs to be removed when returning the Main Unit to Pioneer. RECOMMENDATIONS There is another Micro SD card (Operating System) inside the Navigation Module. (Similar location to the Hard Disc Drive in the Generation 7 system). This micro SD Card Should Not be removed for any reason. Micro SD cards located in this internal slot need to be returned with the original radio. DO NOT REMOVE This Micro SD card MUST NOT be removed. Expires on Ver. 2.8 01/01/2017 L 02/21/2018 © 2017, Lexus, a Division of Toyota Motor Sales, USA Page 2 of 3 Tech Tip L-TT-0218-17 February 21, 2017 Subject Market Navigation Head Unit Precautions USA Applicability 13 CY 15CY Lexus Navigation Systems RECOMMENDATIONS This will void the Warranty status from Pioneer if removed and dealer will be debited the core credit. LINK REFERENCES This Tech Tip does not contain any link references Expires on Ver. 2.8 01/01/2017 L 02/21/2018 © 2017, Lexus, a Division of Toyota Motor Sales, USA Page 3 of 3