T-TT-0278-13

Service Bulletin Details

Public Details for: T-TT-0278-13

The customer is unable to delete their call history or contacts from the denso gen7 navigation system. The ?Delete? Soft button on the multi-information display is greyed out and not selectable.

- 2014 - 2013 - 2012 -

Models from 2014

2014 TOYOTA AVALON

2014 TOYOTA CAMRY

2014 TOYOTA LAND CRUISER

Models from 2013

2013 TOYOTA LAND CRUISER

Models from 2012

Tech Tip T-TT-0278-13
Subject
December 23, 2013
Market
USA
Phone Call History Deletion
Service Category
Section
Audio/Visual/Telematics
Cellular Communication
Applicability
Multiple 2012-2014 Toyota Vehicles
APPLICABLE VEHICLES
2012-2014
2013-2014
2012-2014
2012-2014
2012-2014
2012-2013
Camry
Avalon
Sienna
Prius PHV
Prius V
Sequoia
2012-2013
2012-2013
2013-2014
2012-2014
2013-2014
Prius
Tundra
Venza
RAV4 EV
Land Cruiser
CONDITION
The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System.
The “delete” soft button on the multi-information display is greyed out and not selectable.
RECOMMENDATIONS
HINT: By default, the customer’s cell phone automatically syncs to the vehicle’s system and downloads
the call history/contacts from their phone on all phones which support PBAP (Phonebook Access
Profile). This profile is present in nearly every phone running Bluetooth 2.0 or greater.
The vehicle’s automatic download feature must be disabled in order to delete call history or contacts
using the multimedia system.
To disable the automatic download, enter this sequence into the multimedia system:
Setup Phone Phonebook Manage Contacts
Once in the Manage Contacts menu, turn “Automatically Download Call History” off to enable the ability
to delete call history in the vehicle, and turn “Automatically Download Contacts” off to enable the ability
to delete contacts in the vehicle.
LINK REFERENCES
This Tech Tip does not contain any link references
Expires on
Ver. 2.2 09/06/2013 T
12/23/2014
© 2013, Toyota Motor Sales, USA
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