B17-012

Service Bulletin
April 7, 2018
17-012
08696 Version 5
Product Update: TLX 9-Speed Transmission Warmer (Transmission
Previously Replaced for Transmission Warmer Leaking)
Supersedes 17-011, dated October 18, 2017, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2015–16 TLX
Trim
All with 9-speed A/T
VIN Range
Check the iN VIN status for eligibility
REVISION SUMMARY
Under PARTS INFORMATION – REPAIR PROCEDURE B, parts quantity was changed and parts were added.
Under PARTS INFORMATION – REPAIR PROCEDURE D, parts quantity was changed and parts were added.
BACKGROUND
Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the
fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles
previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may
have also overheated but because the issue was under investigation, a standard repair procedure hadn’t been
developed. Further action is needed before the vehicle is completely repaired.
Make sure you review this bulletin in its entirety before starting. There are multiple repairs available, and the correct one
for the vehicle you are working on is based on your inspection and customer interview responses.
CLIENT NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before
they are sold.
SERVICE ADVISOR
Ask the client if the vehicle overheated, for example, if the MID showed a message Stop Driving Engine Temperature
Too Hot or there was steam from under the hood. Other signs include coolant leaking from the radiator cap or the
coolant reserve tank.
OR
The vehicles in this campaign had the transmission previously replaced. The vehicle may have overheated due to the
warmer leaking on the previous repair; ask the customer if the vehicle overheated before the transmission was
replaced. This will help your technician decide what repair needs to be done.
Write down the client responses on the RO.
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies,
contact an authorized Acura automobile dealer.
© 2017 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 65
NOTE: Any engine replaced without this documentation on the signed RO will be subject to debit.
CORRECTIVE ACTION
Inspect the warmer, and based on your inspection and interview with the customer, do one of the following:
• Replace the transmission warmer, replace the radiator, coolant hoses, thermostat, coolant reserve tank,
2 ECT sensor (1 and 2) O-rings, and flush the cooling system.
• Replace the transmission, radiator, coolant hoses, thermostat, coolant reserve tank, 2 ECT sensor (1 and 2)
O-rings, and flush the cooling system.
• Replace the short block, cylinder heads, radiator, thermostat, coolant reserve tank, all of the coolant hoses, 2 ECT
sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core.
• Replace the radiator, coolant hoses, thermostat, coolant reserve tank, 2 ECT sensor (1 and 2) O-rings, and flush
the cooling system.
• Replace the short block, cylinder heads, transmission, radiator, thermostat, coolant reserve tank, all of the coolant
hoses, 2 ECT sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core.
The flowchart below provides a summary to help navigate the inspection and repair procedure. Make sure you read the
service bulletin steps thoroughly for the detailed repair information.
Start
REPAIR PROCEDURE A
- Replace radiator and
hoses
- Flush engine
No
Did the vehicle
overheat?
Good
Check the ATF warmer date.
Yes
No Good
REPAIR PROCEDURE B
Replace the engine,
radiator, and hoses
-Flush heater core
Remove the ATF warmer and
check for leaks.
REPAIR PROCEDURE A
- Replace the ATF warmer if the
date is within affected range.
- Flush engine
No
Does ATF warmer leak?
No
Did the vehicle overheat?
Yes
REPAIR PROCEDURE B
- Replace engine, radiator, and
hoses.
- Replace the ATF warmer if the
date is within affected range.
- Flush heater core
Yes
Did the vehicle overheat?
No
REPAIR PROCEDURE C
- Replace transmission, radiator,
and hoses.
- Flush engine.
Yes
REPAIR PROCEDURE D
- Replace engine, transmission,
radiator, and hoses
- Flush heater core
End
Page 2 of 65
WARRANTY CLAIM INFORMATION
NOTE: Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
Inspection and REPAIR PROCEDURE A
Operation
Number
2185B5
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
Inspect the ATF warmer
manufacture date, check
vehicle for overheating
and do REPAIR
PROCEDURE A
3.7 hr
6ZF00
KG500
B17012A
06200-5J4-A71
3.7 hr
6ZF00
KG500
B17012B
06200-5J4-A71
- Replace radiator and
hoses
- Flush engine
2185B5
Inspect the ATF warmer
manufacture date, check
vehicle for overheating
and do REPAIR
PROCEDURE A
- Replace radiator and
hoses
- Flush engine
A
Add if ATF warmer
tested because of
manufacture date.
2.1 hr
- Replace ATF warmer
Page 3 of 65
Inspection and REPAIR PROCEDURE B
Operation
Number
2185B6
Description
Flat Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part Number
2WD BASE/TECH - Inspect
the ATF warmer
manufacture date, check
vehicle for overheating and
do REPAIR PROCEDURE
B
11.8 hr
6ZF00
KG500
B17012C
06200-5J4-A71
11.8 hr
6ZF00
KG500
B17012D
06200-5J4-A71
-Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
2185B6
2WD ADV - Inspect the ATF
warmer manufacture date,
check vehicle for
overheating and do REPAIR
PROCEDURE B
-Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
A
2185B7
Add if ATF warmer tested
and replaced because of
manufacture date.
0.9 hr
AWD BASE/TECH - Inspect
the ATF warmer
manufacture date, check
vehicle for overheating and
do REPAIR PROCEDURE
B
12.2 hr
6ZF00
KG500
B17012E
06200-5J4-A71
12.2 hr
6ZF00
KG500
B17012F
06200-5J4-A71
- Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
2185B7
AWD ADV - Inspect the
ATF warmer manufacture
date, check vehicle for
overheating and do REPAIR
PROCEDURE B
- Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
A
Add if ATF warmer tested
and replaced because of
manufacture date.
0.9 hr
Page 4 of 65
Inspection and REPAIR PROCEDURE C
NOTE:
• Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
• Replacement of the engine block and/or transmission requires DPSM authorization.
Operation
Number
2185B8
Description
Transmission
Replacement
Number
Flat
Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
2WD BASE/TECH Inspect the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR PROCEDURE C
06200-5J4-A71RM
10.5 hr
6ZF00
KG500
B17012G
06200-5J4-A71
06200-5J4-A81RM
10.5 hr
6ZF00
KG500
B17012H
06200-5J4-A71
06200-5L9-A72RM
10.9 hr
6ZF00
KG500
B17012I
06200-5J4-A71
06200-5L9-A81RM
10.9 hr
6ZF00
KG500
B17012J
06200-5J4-A71
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment
2185B8
2WD ADV - Inspect the
ATF warmer manufacture
date and check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment
2185B9
AWD BASE/TECH Inspect the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment
2185B9
AWD ADV - Inspect the
ATF warmer manufacture
date and check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment
Page 5 of 65
Inspection and REPAIR PROCEDURE D
NOTE:
• Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
• Replacement of the engine block and/or transmission requires DPSM authorization.
Operation
Number
2185C4
Description
Transmission
Replacement
Number
Flat
Rate
Time
Defect
Code
Symptom
Code
Template
ID
Failed Part
Number
2WD BASE/TECH Inspect the ATF
warmer manufacture
date and check vehicle
for overheating and do
REPAIR
PROCEDURE D
06200-5J4-A71RM
12.7 hr
6ZF00
KG500
B17012K
06200-5J4-A71
06200-5J4-A81RM
12.7 hr
6ZF00
KG500
B17012L
06200-5J4-A71
-Replace engine,
transmission, radiator,
and hoses
-Flush heater core
- Includes updating
PCM/TCM, idle learn
and alignment
2185C4
2WD ADV - Inspect
the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR
PROCEDURE D
-Replace engine,
transmission, radiator,
and hoses
-Flush heater core
- Includes updating
PCM/TCM, idle learn
and alignment
Page 6 of 65
Inspection and REPAIR PROCEDURE D
2185C5
AWD BASE/TECH Inspect the ATF
warmer manufacture
date and check vehicle
for overheating and do
REPAIR
PROCEDURE D
06200-5L9-A72RM
13.1 hr
6ZF00
KG500
B17012M
06200-5J4-A71
06200-5L9-A81RM
13.1 hr
6ZF00
KG500
B17012N
06200-5J4-A71
-Replace engine,
transmission, radiator,
and hoses
-Flush heater core
- Includes updating
PCM/TCM, idle learn
and alignment
2185C5
AWD ADV - Inspect
the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR
PROCEDURE D
-Replace engine,
transmission, radiator,
and hoses
-Flush heater core
- Includes updating
PCM/TCM, idle learn
and alignment
Page 7 of 65
PARTS INFORMATION – WARMER INSPECT AND REPLACEMENT
Part Name
Part Number
Quantity
ATF Warmer Kit (Includes O-Rings)
06224-5J4-305
1
REQUIRED MATERIALS – ATF WARMER INSPECTION AND REPLACEMENT
Part Name
Part Number
Quantity
ATF Type 3.1
08200-9017
1
NOTE: 1 quart will fill 5 vehicles.
NOTE: Order the Honda ATF for this campaign.
PARTS INFORMATION – REPAIR PROCEDURE A
Part Name
Part Number
Quantity
Radiator (DENSO)
19010-5J2-A01
1
Reserve Tank
19101-5J2-A00
1
Reserve Tank Cap
19102-5J6-A00
1
Reserve Tank Joint
19106-RSA-G00
1
Reserve Tank Tube A
19103-5J2-A00
1
Reserve Tank Tube B
19104-5J2-A00
1
Water Hose (Lower) (A)
19502-5J2-A50
1
Water Hose (Lower) (B)
19504-5J2-A50
1
Water Hose (Upper)
19501-5J2-A00
1
Water Inlet Hose
79721-TZ3-A00
1
Water Outlet Hose Assembly
79725-TZ3-A00
1
Warmer Hose B (ATF)
19433-5J2-A00
1
Water Hose B
19522-R9P-A00
1
Water Hose C
19523-5J2-A00
1
Water Hose A
19521-5J2-A00
1
Warmer Hose A (ATF)
19432-5J2-A50
1
O-Ring (DENSO)
91307-RTA-005
2
Thermostat Cover Assembly
19315-5J2-A01
1
REQUIRED MATERIALS – REPAIR PROCEDURE A
Part Name
Part Number
Quantity
Coolant Type 2
OL999-9011A
16
Page 8 of 65
PARTS INFORMATION – REPAIR PROCEDURE B
Part Name
Part Number
Quantity
Cylinder Block Assembly
10002-5J2-A00
1
Cylinder Head Assembly (Front)
10004-R9P-A01
1
Cylinder Head Assembly (Rear)
10005-5J6-A00
1
Exhaust Pipe Gasket (ISHINO)
18212-SA7-003
2
Pre-Chamber Gasket
18393-SDB-A00
1
Self-Lock Nut (10 mm)
90212-SA5-003
9
Bolt (12 point 8 x 21 mm) (AWD Only)
90113-S10-000
8
Washer Bolt (10 x 30 mm) (AWD Only)
90382-SZA-003
2
Split Pin (3.0 x 22 mm)
94201-30220
2
Castle Nut (14 mm)
90363-S3V-A01
2
Spindle Nut (24 mm)
90305-SD4-003
2
Flange Nut (12 mm)
90371-SEF-000
4
Flange Bolt (10 x 35 mm)
90163-SDA-A01
1
Flange Bolt (10 x 45 mm)
90163-TZ3-A00
1
Flange Bolt (10 x 60 mm)
90168-TA1-A00
2
Flange Bolt (12 x 45 mm)
90165-SDA-A00
2
Flange Bolt (12 x 45 mm)
90164-T2G-A01
1
Flange Bolt (10 x 30 mm)
90163-SDB-A00
3
Flange Bolt (12 x 56 mm)
90170-TZ3-A00
4
Flange Bolt (10 x 50 mm)
95701-10050-08
4
Intake Manifold Cover Gasket (Upper)
17112-5G0-A01
1
Intake Manifold Gasket (NIPPON LEAKLESS)
17105-R9P-A01
1
Throttle Body Gasket
16176-RYE-A10
1
Fuel Joint Pipe Set (MSDS includes VOC)
16012-R9P-305
1
Front Intake Manifold Base Gasket
17055-R9P-A01
1
Rear Intake Manifold Base Gasket
17065-R9P-A01
1
Injector Seal Set
16453-R9P-A00
2
O-Ring
91311-5A2-A01
1
Exhaust Chamber Gasket (NIPPON LEAKLESS)
18115-5G0-A01
2
EGR Pipe Gasket A
18716-R70-A01
1
EGR Pipe Gasket B
18719-R70-A01
1
Page 9 of 65
Rear Cylinder Head Gasket (NIPPON LEAKLESS)
12261-R9P-A01
1
Front Cylinder Head Gasket (NIPPON LEAKLESS)
12251-R9P-A01
1
Timing Belt Idler Bolt
14551-RCA-A01
1
Front Water Passage Gasket (NIPPON LEAKLESS)
19411-5G0-A02
1
Rear Water Passage Gasket (NIPPON LEAKLESS)
19412-5G0-A01
1
O-Ring (Denso)
91307-RTA-005
Thermostat Cover Assembly
19315-5J2-A01
2
1
O-Ring (31.2 x 4.1 mm) (NOK)
91314-PH7-003
2
EGR Valve Gasket (ISHINO GASKET)
18715-PB2-000
1
Oil Filter
15400-PLM-A02
1
Radiator (DENSO)
19010-5J2-A01
1
Reserve Tank
19101-5J2-A00
1
Reserve Tank Cap
19102-5J6-A00
1
Reserve Tank Joint
19106-RSA-G00
1
Reserve Tank Tube A
19103-5J2-A00
1
Reserve Tank Tube B
19104-5J2-A00
1
Water Hose (Lower) (A)
19502-5J2-A50
1
Water Hose (Lower) (B)
19504-5J2-A50
1
Water Hose (Upper)
19501-5J2-A00
1
Water Inlet Hose
79721-TZ3-A00
1
Water Outlet Hose Assembly
79725-TZ3-A00
1
Warmer Hose B (ATF)
19433-5J2-A00
1
Water Hose B
19522-R9P-A00
1
Water Hose C
19523-5J2-A00
1
Water Hose A
19521-5J2-A00
1
Warmer Hose A (ATF)
19432-5J2-A50
1
Connecting Pipe
19505-5J2-A00
1
Water Passage
19410-5J2-A00
1
Flange Bolt (12 x 70 mm)
90051-R97-000
1
Flange Bolt (12 x 120 mm)
90051-5J4-000
1
Flange Bolt (10 x 30 mm)
90161-T2F-A01
3
Flange Bolt (10 x 45 mm)
90163-SZ3-000
3
Flange Bolt (14 x 135 mm)
90176-SDA-A00
2
Flange Bolt (10 x 77 mm)
90167-TZ7-A01
2
Flange Bolt (10 x 24 mm)
90166-TZ7-A01
2
Page 10 of 65
Flange Bolt (14 x 150 mm)
90177-SDA-A00
2
Bolt Washer (8 x 16 mm)
90101-SWA-A00
2
Flange Bolt (12 x 33 mm)
90186-SDA-A00
2
Flange Bolt (10 x 34 mm)
90162-T2A-A00
4
Snap Ring (32 x 2.2 mm)
44319-STX-A01
1
Set Ring (32 x 2.2 mm)
44319-STX-A60
1
Spindle Nut
90305-S3V-A11
2
Injector Clip
16451-5A2-A01
6
Sealing Washer (12 mm)
16705-5A2-A01
2
REQUIRED MATERIALS – REPAIR PROCEDURE B
Part Name
Part Number
Quantity
Coolant Type 2
OL999-9011A
3
Acura motor oil 0W-20
08798-9073
6
Page 11 of 65
PARTS INFORMATION - REPAIR PROCEDURE C
Part Name
Part Number
Transmission
Quantity
1
2WD Base and Tech
06200-5J4-A71RM
2WD Advanced
06200-5J4-A81RM
AWD Base and Tech
06200-5L9-A72RM
AWD Advanced
06200-5L9-A81RM
Flange Bolt (12 x 70 mm)
90051-R97-000
1
Flange Bolt (12 x 120 mm)
90051-5J4-000
1
Flange Nut (12 mm)
90371-SEF-000
4
Flange Bolt (10 x 35 mm)
Flange Bolt (10x 45 mm)
Flange Bolt (10 x 30 mm)
Flange Bolt (12 x 45 mm)
Flange Bolt (12 x 45 mm)
90163-SDA-A01
90163-TZ3-A00
90161-T2F-A01
90165-SDA-A00
90164-T2G-A01
1
1
3
2
1
Pre-Chamber Gasket
18393-SDB-A00
2
Exhaust Pipe Gasket (NOK)
18212-SA7-003
2
Self-Lock Nut (10 mm)
90212-SA5-003
9
Bolt (12 point 8 x 21 mm)
90113-S10-000
8
Washer Bolt (10 x 30 mm)
90382-SZA-003
2
Split Pin (3.0 x 22 mm)
94201-30220
2
Castle Nut (14 mm)
90363-S3V-A01
2
Flange Bolt (10 x 45 mm)
90163-SZ3-000
3
Flange Bolt (14 x 135 mm)
90176-SDA-A00
2
Flange Bolt (10 x 77 mm)
90167-TZ7-A01
2
Flange Bolt (10 x 24 mm)
90166-TZ7-A01
2
Flange Bolt (14 x 150 mm)
90177-SDA-A00
2
Flange Bolt (8 x 16 mm)
90101-SWA-A00
2
Flange Bolt (12 x 33 mm)
90186-SDA-A00
2
Flange Bolt (10 x 34 mm)
90162-T2A-A00
4
Snap Ring (32 x 2.2 mm)
44319-STX-A01
1
Set Ring (32 x 2.2 mm)
44319-STX-A60
1
Flange Bolt (10 x 30 mm)
90163-SDB-A00
3
Radiator (DENSO)
19010-5J2-A01
1
Reserve Tank
19101-5J2-A00
1
Reserve Tank Cap
19102-5J6-A00
1
Reserve Tank Joint
19106-RSA-G00
1
Reserve Tank Tube A
19103-5J2-A00
1
Reserve Tank Tube B
19104-5J2-A00
1
Water Hose (Lower) (A)
19502-5J2-A50
1
Page 12 of 65
Water Hose (Lower) (B)
19504-5J2-A50
1
Water Hose (Upper)
19501-5J2-A00
1
Water Inlet Hose
79721-TZ3-A00
1
Water Outlet Hose Assembly
79725-TZ3-A00
1
Warmer Hose B (ATF)
19433-5J2-A00
1
Water Hose B
19522-R9P-A00
1
Water Hose C
19523-5J2-A00
1
Water Hose A
19521-5J2-A00
1
Warmer Hose A (ATF)
19432-5J2-A50
1
O-Ring (DENSO)
91307-RTA-005
2
Thermostat Cover Assembly
19315-5J2-A01
1
Spindle Nut
90305-S3V-A11
2
REQUIRED MATERIALS – REPAIR PROCEDURE C
Part Name
Part Number
Quantity
ATF Type 3.1
08200-9017
1
OL999-9011A
12
NOTE: 1 quart will fill 5 vehicles.
Coolant Type 2
NOTE: Order the Honda ATF for this campaign.
Page 13 of 65
PARTS INFORMATION – REPAIR PROCEDURE D
Part Name
Part Number
Transmission
Quantity
1
2WD Base and Tech
06200-5J4-A71RM
2WD Advanced
06200-5J4-A81RM
AWD Base and Tech
06200-5L9-A72RM
AWD Advanced
06200-5L9-A81RM
Cylinder Block Assembly
10002-5J2-A00
1
Cylinder Head Assembly (Front)
10004-R9P-A01
1
Cylinder Head Assembly (Rear)
10005-5J6-A00
1
Exhaust Pipe Gasket (NOK)
18212-SA7-003
2
Pre-Chamber Gasket
18393-SDB-A00
1
Self-Lock Nut (10 mm)
90212-SA5-003
9
Bolt (12 point 8 x 21 mm) (AWD Only)
90113-S10-000
8
Washer Bolt (10 x 30 mm) (AWD Only)
90382-SZA-003
2
Split Pin (3.0 x 22 mm)
94201-30220
2
Castle Nut (14 mm)
90363-S3V-A01
2
Spindle Nut (24 mm)
90305-SD4-003
2
Flange Nut (12 mm)
90371-SEF-000
4
Flange Bolt (10 x 35 mm)
90163-SDA-A01
1
Flange Bolt (10 x 45 mm)
90163-TZ3-A00
1
Flange Bolt (10 x 60 mm)
90168-TA1-A00
2
Flange Bolt (12 x 45 mm)
90165-SDA-A00
2
Flange Bolt (12x 45 mm)
90164-T2G-A01
1
Flange Bolt (10 x 30 mm)
90163-SDB-A00
3
Flange Bolt (12 x 56 mm)
90170-TZ3-A00
4
Flange Bolt (10 x 50 mm)
95701-10050-08
4
Intake Manifold Cover Gasket (Upper)
17112-5G0-A01
1
Intake Manifold Gasket (Nippon Leakless)
17105-R9P-A01
1
Throttle Body Gasket
16176-RYE-A10
1
Fuel Joint Pipe Set (MSDS includes VOC)
16012-R9P-305
1
Front Intake Manifold Base Gasket
17055-R9P-A01
1
Rear Intake Manifold Base Gasket
17065-R9P-A01
1
Injector Seal Set
16453-R9P-A00
2
O-Ring
91311-5A2-A01
1
Page 14 of 65
Exhaust Chamber Gasket (Nippon Leakless)
18115-5G0-A01
2
EGR Pipe Gasket A
18716-R70-A01
1
EGR Pipe Gasket B
18719-R70-A01
1
Rear Cylinder Head Gasket (NIPPON LEAKLESS)
12261-R9P-A01
1
Front Cylinder Head Gasket (NIPPON LEAKLESS)
12251-R9P-A01
1
Timing Belt Idler Bolt
14551-RCA-A01
1
Front Water Passage Gasket (NIPPON LEAKLESS)
19411-5G0-A02
1
Rear Water Passage Gasket (NIPPON LEAKLESS)
19412-5G0-A01
1
O-Ring (Denso)
91307-RTA-005
Thermostat Cover Assembly
19315-5J2-A01
2
1
O-Ring (31.2 x 4.1 mm) (NOK)
91314-PH7-003
2
EGR Valve Gasket (ISHINO GASKET)
18715-PB2-000
1
Oil Filter
15400-PLM-A02
1
Radiator (DENSO)
19010-5J2-A01
1
Reserve Tank
19101-5J2-A00
1
Reserve Tank Cap
19102-5J6-A00
1
Reserve Tank Joint
19106-RSA-G00
1
Reserve Tank Tube A
19103-5J2-A00
1
Reserve Tank Tube B
19104-5J2-A00
1
Water Hose (Lower) (A)
19502-5J2-A50
1
Water Hose (Lower) (B)
19504-5J2-A50
1
Water Hose (Upper)
19501-5J2-A00
1
Water Inlet Hose
79721-TZ3-A00
1
Water Outlet Hose Assembly
79725-TZ3-A00
1
Warmer Hose B (ATF)
19433-5J2-A00
1
Water Hose B
19522-R9P-A00
1
Water Hose C
19523-5J2-A00
1
Water Hose A
19521-5J2-A00
1
Warmer Hose A (ATF)
19432-5J2-A50
1
Connecting Pipe
19505-5J2-A00
1
Water Passage
19410-5J2-A00
1
Flange Bolt (12 x 70 mm)
90051-R97-000
1
Flange Bolt (12 x 120 mm)
90051-5J4-000
1
Flange Bolt (10 x 30 mm)
90161-T2F-A01
3
Flange Bolt (10 x 45 mm)
90163-SZ3-000
3
Page 15 of 65
Flange Bolt (14 x 135 mm)
90176-SDA-A00
2
Flange Bolt (10 x 77 mm)
90167-TZ7-A01
2
Flange Bolt (10 x 24 mm)
90166-TZ7-A01
2
Flange Bolt (14 x 150 mm)
90177-SDA-A00
2
Bolt Washer (8 x 16 mm)
90101-SWA-A00
2
Flange Bolt (12 x 33 mm)
90186-SDA-A00
2
Flange Bolt (10 x 34 mm)
90162-T2A-A00
4
Snap Ring (32 x 2.2 mm)
44319-STX-A01
1
Set Ring (32 x 2.2 mm)
44319-STX-A60
1
Spindle Nut
90305-S3V-A11
2
Injector Clip
16451-5A2-A01
6
Sealing Washer (12 mm)
16705-5A2-A01
2
REQUIRED MATERIALS – REPAIR PROCEDURE DPart Name
Part Number
Quantity
Coolant Type 2
OL999-9011A
3
Acura motor oil 0W-20
08798-9073
6
Page 16 of 65
TOOL INFORMATION
Part Name
Part Number
Quantity
Coolant Flush Kit Pump and Filter Set
VSB02C000045
1
9 A/T Pressure Test Kit
VSB02C000046
1
9 A/T Bucket and Hose Set
VSB02C000047
1
9 A/T Adapter and Hardware Set
VSB02C000048
1
NOTE:
• Each dealer was sent one of each of these tools. If you need additional tools, contact the Honda Tool and
Equipment Program at 888-424-6857.
• Individual items in the kit and sets are not available separately. You must order the complete kit or set.
Coolant Flush Kit Pump and Filter Set - VSB02C000045
9 A/T Adapter and Hardware Set - VSB02C000048
9 A/T Pressure Test Kit - VSB02C000046
Page 17 of 65
9 A/T Bucket and Hose Set - VSB02C000047
Page 18 of 65
DATE INSPECTION
1. Inspect the date on the transmission warmer. The affected transmission warmers were built between April 28, 2015
(2015-04-28) and July 15, 2015 (2015-07-15).
•
•
If the build date is within the date range, go to ATF WARMER INSPECTION.
If the build date is before or after the date range, go to step 2.
2. Check the client responses on the RO to see if the vehicle overheated.
•
•
If the vehicle did not overheat, go to REPAIR PROCEDURE A.
If the vehicle did overheat, go to REPAIR PROCEDURE B.
Page 19 of 65
ATF WARMER INSPECTION
1. Raise the vehicle on a lift.
2. Remove the splash shield. Refer to the service information.
3. Remove the air cleaner. Refer to the service information.
4. Remove the intake air guide. Refer to the service information.
5. Remove the 12-volt battery. Refer to the service information.
6. Remove the battery box. Refer to the service information.
7. Remove the connector bracket. Refer to the service information.
8. Using commercially-available clamps, pinch off the coolant hoses.
9. Remove the coolant hoses from the transmission warmer.
10. Clean the connection points around the transmission fluid warmer pipes.
Page 20 of 65
11. Remove the 3 hold down bolts and 2 fixing plate bolts to remove the transmission warmer. Place the warmer on a
clean surface.
12. Prepare the transmission warmer to check for leaks.
•
•
•
•
Remove the original ATF lines from the warmer.
NOTE: Be careful not to damage the lines as you may reuse them.
Install the pressure check tool as shown with the fixing plates, and torque the bolts to 10 N·m (7 lb-ft).
Fill a bucket with warm water.
Connect shop air to pressurize the warmer, and adjust the pressure check tool to 70 psi.
Page 21 of 65
13. Check the transmission warmer for leaks by submerging the warmer completely under the water and watching for
bubbles.
•
•
NOTE: Some bubbles are normal when the transmission warmer is first submerged and will come to a stop.
If there is a leak, there will be a steady stream of bubbles coming from the transmission warmer.
If there are no bubbles coming from the warmer, continue with the warmer replacement. Go to step 14.
If there are bubbles, take photos (see Photos) and check to see if the vehicle also overheated by checking the
customer responses on the RO.
- If the transmission warmer leaks but the engine did not overheat, go to REPAIR PROCEDURE C.
- If the transmission warmer leaks and the engine overheated, go to REPAIR PROCEDURE D.
Page 22 of 65
Photos
If there are bubbles because of a leaking transmission warmer, take photos of the bubbles during the
pressure test, the transmission warmer serial number, and the VIN.
• The pressure test
•
The transmission warmer serial number
•
VIN
NOTE:
• These photos must be submitted with any warranty claim where the transmission is replaced.
• Make sure you install the leaking transmission warmer on the original transmission to be returned to the
remanufacturing facility. Any transmission replacement claims that do not have the leaking warmer installed
on the returned transmission may be subject to debit.
• Any transmission replacement claims that do not include the required photos may be subject to
debit.
Unacceptable Photos
Photos must correspond to the warranty claim submittal standards. Photos may be rejected for the following
reasons:
• Out of focus and unreadable
• Too small of a file size
• Too dark
Page 23 of 65
14. Remove the 8 O-rings on the pipes by gently pushing the O-rings off with your fingers.
NOTE:
- Do not use picks or screwdrivers to remove the O-rings as you may damage the sealing surface.
15. Clean the pipes, then install four new O-rings.
NOTE: Make sure your hands or gloves are clean to avoid contaminating the O-rings.
16. Coat the O-rings with ATF 3.1.
Page 24 of 65
17. Install the original ATF warmer pipes onto the new transmission warmer using the fixing plates.
Torque the bolts to 10 N·m (7 lb-ft).
18. Install the new transmission warmer to the transmission. Install the ATF warmer pipes using fixing plates. Torque
the bolts to 10 N·m (7 lb-ft).
Page 25 of 65
19. Check to see if the vehicle also overheated by checking the customer responses on the RO.
•
•
If the engine did not overheat, go to step 20.
If the engine overheated, go to REPAIR PROCEDURE B.
20. Install the connector bracket.
21. Go to REPAIR PROCEDURE A.
Page 26 of 65
REPAIR PROCEDURE A
NOTE:
• Use this procedure only if the engine did not overheat. If the engine overheated, go to REPAIR
PROCEDURE B.
• Fill in the flush work sheet (see page 58), and attach it to the RO.
1. Disconnect the upper and lower radiator hoses at the engine.
2. Disconnect the two heater hoses at the engine.
3. Disconnect the ATF transmission warmer line (coolant).
4. Remove the thermostat housing.
Page 27 of 65
5. Remove the thermostat from the housing using a 32 mm socket. Push in on the thermostat, and twist the socket.
Once the thermostat has released from the housing, remove the thermostat.
6. Install the green rubber plug from the coolant flush kit into the thermostat water jacket as shown. To prevent the
plug from falling into the water passage, cover the opening with a shop towel.
7. Remove the shop towel, and install the thermostat housing without the thermostat.
Page 28 of 65
8. Using the three colored plugs from the flush kit, cap off both heater hoses and the ATF transmission warmer line as
shown.
9. Using commercially available clamps, clamp the throttle body coolant lines as shown.
Page 29 of 65
10. Remove the lid from the SUPPLY bucket, and install the large (1.5 in.) return hose with the T-fitting through the hole
in the lid as shown.
11. Install the thermostat adaptor to the pump outlet hose.
12. Install the pump outlet hose onto the thermostat housing.
Page 30 of 65
13. Install the return hose onto the water passage as shown.
14. Fill the SUPPLY bucket with 4.5 gallons of fresh water and install the lid to the bottom of the upper lip.
15. Install the pump inlet line to the SUPPLY bucket lid as shown.
Page 31 of 65
16. Turn on the pump, and let it run for 10 minutes.
NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then reinstall
the plug.
17. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Wipe off any oil residue from the bucket, refill the bucket with water, repeat the flush 4 more times
(50 minutes total time flushing with water), then go to step 18.
Page 32 of 65
18. Substitute the water for coolant (OL999-9011A), and run the pump for 10 minutes to circulate the fluid.
19. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Refill the SUPPLY bucket with coolant, and run the pump for 10 minutes.
20. Disconnect the pump outlet line from the engine, and remove the thermostat adaptor. Replace the outlet adaptor
with the 0.75 in. heater hose adaptor.
Page 33 of 65
21. Remove the thermostat cover, remove the green rubber plug, and return it to the coolant flush kit. To prevent the
plug from falling into the water passage, cover the passage with a shop towel.
22. Connect the pump outlet hose to the heater hose as shown.
Page 34 of 65
23. Install the heater core return hose through the DUMP bucket lid.
24. Attach the heater core return hose to the heater hose as shown.
Page 35 of 65
25. Fill the SUPPLY bucket with water and run the pump until the SUPPLY bucket is empty.
26. Empty the DUMP bucket into the waste coolant container.
27. Repeat the flush (steps 25 and 26) 3 more times.
28. Empty the DUMP bucket into the waste coolant container, and wipe off any oil residue from the bucket.
29. Remove the pump and return hoses, clamps from the throttle body hoses and the three colored plugs from the
vehicle.
Page 36 of 65
30. Replace the radiator, the 10 indicated coolant hoses, thermostat, coolant reserve tank and hoses, and the 2 ECT
sensor (1 and 2) O-rings. Refer to the image for the location of all the components.
NOTE:
• Make sure to remove the green rubber plug that was installed in the thermostat water jacket and return
it to the flush kit.
• When refilling the cooling system after the flush is complete, some oil may be present in the cooling
system. Thorough testing has shown the amount left over after the flush procedure is within acceptable
limits provided the flush procedure was followed completely.
31. Fill the engine with coolant.
32. Install the battery box and the 12-volt battery.
33. Install the air guide and the air cleaner.
34. Fill the engine with coolant.
35. If the transmission warmer was replaced, check the ATF and adjust as needed. Refer to the service information.
NOTE: Make sure you use Honda ATF Type 3.1 if you have to add fluid. Using the wrong ATF can affect shift
quality.
36. Check for any ATF and coolant leaks.
37. Reinstall the splash shield.
Page 37 of 65
REPAIR PROCEDURE B
NOTE:
• Use this procedure only if the engine overheated. If the engine did not overheat, go to REPAIR
PROCEDURE A.
• Fill in the heater core part of the flush work sheet (see page 58), and attach it to the RO.
1. Remove the engine and transmission assembly (only the engine will be replaced). Refer to the service information.
Heater Core Flush Procedure
2. Connect the pump to the SUPPLY bucket.
3. Make sure the 0.75 in. heater hose adaptor is installed on the pump outlet hose, then connect the pump outlet hose
to the heater hose as shown.
Page 38 of 65
4. Install the return hose through the DUMP bucket lid, then install the lid on the bucket.
5. Attach the heater core return hose to the heater hose as shown.
Page 39 of 65
6. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty.
NOTE: If this is the first time using the pump, remove the priming plug, and fill the pump with clean water, then
reinstall the plug.
7. Empty the DUMP bucket into the waste coolant container.
8. Repeat the flush 3 more times.
9. Empty the DUMP bucket into the waste coolant container, and wipe off any oil residue from the bucket.
10. Remove the pump and return hose from the vehicle.
Page 40 of 65
Reassemble Vehicle
11. Install a new short block and new cylinder heads including the water pipe and water passage.
12. Replace the radiator, the 10 indicated coolant hoses, the thermostat, the water passage and water connecting pipe,
the coolant reserve tank, the 2 ECT sensor (1 and 2) O-Rings, and the coolant reserve tank and hoses. Refer to the
image for the location of all the components.
13. Do the PCM idle learn, and CKP-pattern learn. Refer to service information.
Page 41 of 65
REPAIR PROCEDURE C
NOTE:
• Use this procedure only if the transmission warmer failed the pressure test and the engine did not overheat.
If the engine overheated, go to REPAIR PROCEDURE D.
• Fill in the flush work sheet (see page 58), and attach it to the RO.
1. Remove the transmission.
Engine and Heater Core Flush Procedure
2. Disconnect the upper and lower radiator hoses at the engine.
3. Disconnect the two heater hoses at the engine.
4. Disconnect the ATF warmer line (coolant).
5. Remove the thermostat housing.
Page 42 of 65
6. Remove the thermostat from the housing using a 32 mm socket. Push in on the thermostat, and twist the socket.
Once the thermostat has released from the housing, remove the thermostat.
7. Install the green rubber plug from the coolant flush kit into the thermostat water jacket as shown. To prevent the
plug from falling into the water passage, cover the opening with a shop towel.
8. Remove the shop towel, and reinstall the thermostat housing without the thermostat.
Page 43 of 65
9. Using the three colored plugs from the flush kit, cap off both heater hoses and the ATF transmission warmer line as
shown.
10. Using commercially-available clamps, clamp the throttle body coolant lines as shown.
11. From the bucket marked SUPPLY, remove the lid and install the large (1.5 in.) return hose with the T-fitting through
the hole in the lid as shown.
Page 44 of 65
12. Install the thermostat adaptor to the pump outlet hose.
13. Install the pump outlet hose onto the thermostat housing.
14. Install the return hose onto the water passage as shown, fill the bucket with 4.5 gallons of fresh water, and install
the lid.
Page 45 of 65
15. Install the pump inlet line to the SUPPLY bucket lid as shown.
NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then reinstall
the plug.
Page 46 of 65
16. Turn on the pump, and let it run for 10 minutes.
17. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Wipe off any oil residue from the bucket, refill the bucket with water, then repeat the flush 4 more times
(50 minutes total time flushing with water).
18. Substitute the water for coolant (OL999-9011A), and run the pump for 10 minutes to circulate the fluid.
19. After 10 minutes, turn the pump off and dump all the contents of the SUPPLY bucket into the waste coolant
container. Refill the SUPPLY bucket with coolant, and run the pump for 10 minutes.
Page 47 of 65
20. Disconnect the pump outlet line from the engine and remove the thermostat adaptor. Replace the outlet adaptor
with the 0.75 in. heater hose adaptor.
21. Remove the thermostat cover, remove the green rubber plug, and return it to the coolant flush kit. To prevent the
plug from falling into the water passage, cover the passage with a shop towel.
22. Connect the pump outlet hose to the heater hose as shown.
Page 48 of 65
23. Install the heater core return hose through the DUMP bucket lid.
24. Attach the heater core return hose to the heater hose as shown.
Page 49 of 65
25. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty.
26. Empty the DUMP bucket into the waste coolant container.
27. Repeat the flush (steps 25 and 26) 3 more times.
28. Empty the DUMP bucket into the waste coolant container and wipe off any oil residue from the bucket.
29. Remove the pump and return hoses, throttle body hose clamps and the three colored plugs from the vehicle.
Page 50 of 65
Reassemble Vehicle
30. Replace the radiator, the 10 indicated coolant hoses, thermostat, coolant reserve and hoses, and the 2 ECT sensor
(1 and 2) O-rings. Refer to the image for the location of all the components.
NOTE:
• Make sure to remove the rubber plug that was installed in the thermostat water jacket and return it to
the flush kit.
• When refilling the cooling system after the flush is complete, some oil may be present in the cooling
system. Thorough testing has shown the amount left over after the flush procedure is within acceptable
limits provided the flush procedure was followed completely.
Page 51 of 65
31. Install the remanufactured transmission. To ensure proper shift quality, update the TCM and PCM as necessary,
then do the PCM idle learn, teach-in (Hydraulic Pressure Characteristic Calibration), and adaptation (see
Tech2Tech listed below). Refer to the service information.
PCM
Trim
2015-16 Base Tech
2015-16 ADV
2015-16 Tech AWD
2015-16 ADV AWD
Program IN (or later)
J23050
J23060
J23070
J23090
Program P/N (or later)
37805-5J2-3050
37805-5J2-3060
37805-5J2-3070
37805-5J2-3090
Program IN (or later)
J4A590
J4A690
L9A700
L9A690
Program P/N (or later)
28101-5J4-A590
28101-5J4-A690
28101-5L9-A700
28101-5L9-A690
TCM
Trim
2015–16 2WD Base, Technology
2015–16 2WD Advance
2015–16 AWD Base, Technology
2015–16 AWD Advance
-
Automatic Transmission Removal and Installation
Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components”
Tech2Tech “9-Speed Transmission or TCM Replacement Procedure”
END
Page 52 of 65
REPAIR PROCEDURE D
NOTE:
• Use this procedure only if the transmission warmer failed the pressure test and the engine overheated. If
the engine did not overheat, go to REPAIR PROCEDURE C.
• Fill in the heater core part of the flush work sheet (see page 58), and attach it to the RO.
1. Remove the engine and transmission assembly. Refer to the service information.
Heater Core Flush Procedure
2. Connect the pump to the SUPPLY bucket.
3. Make sure the 0.75 in. heater hose adaptor is installed on the pump outlet hose, then connect the pump outlet hose
to the heater hose as shown.
Page 53 of 65
4. Install the return hose through the DUMP bucket lid, then install the lid on the bucket.
5. Attach the return hose to the heater hose as shown.
Page 54 of 65
6. Fill the SUPPLY bucket with water, and run the pump until the SUPPLY bucket is empty.
NOTE: If this is the first time using the pump, remove the priming plug, fill the pump with clean water, then install the
plug.
7. Empty the DUMP bucket into the waste coolant container.
8. Repeat the flush 3 more times.
9. Empty the DUMP bucket into the waste coolant container, and wipe off any oil residue from the bucket.
10. Remove the pump and return hose from the vehicle.
Page 55 of 65
Reassemble Vehicle
11. Install a new short block, water connecting pipe, water passage, new cylinder heads, and a remanufactured
transmission.
12. Replace the radiator, the 10 indicated coolant hoses, the thermostat, the water passage and water connecting pipe,
the coolant reserve tank, the 2 ECT sensor (1 and 2) O-Rings, and the coolant reserve tank and hoses. Refer to the
image for the location of all the components.
Page 56 of 65
13. To ensure proper shift quality, update the TCM and PCM as necessary, then do the PCM idle learn, teach-in
(Hydraulic Pressure Characteristic Calibration), adaptation (see Tech2Tech listed below), and CKP-pattern learn.
Refer to the service information.
PCM
Trim
2015-16 Base Tech
2015-16 ADV
2015-16 Tech AWD
2015-16 ADV AWD
Program IN (or later)
J23050
J23060
J23070
J23090
Program P/N (or later)
37805-5J2-3050
37805-5J2-3060
37805-5J2-3070
37805-5J2-3090
Program IN (or later)
J4A590
J4A690
L9A700
L9A690
Program P/N (or later)
28101-5J4-A590
28101-5J4-A690
28101-5L9-A700
28101-5L9-A690
TCM
Trim
2015–16 2WD Base, Technology
2015–16 2WD Advance
2015–16 AWD Base, Technology
2015–16 AWD Advance
-
Automatic Transmission Removal and Installation
Tech2Tech “Power Up a One-Push Start Vehicle with the i-HDS – With Replaced Components”
Tech2Tech “9-Speed Transmission or TCM Replacement Procedure”
14. Give your warranty clerk the digital photos and RO. For the warranty claim to be paid, the three photos must be
included in the warranty claim. See ATTACHING PHOTOS TO A CLAIM for information about attaching photos to
warranty claims.
END
Page 57 of 65
VIN_____________________
RO______________________
Flush Work Sheet.
(Check each box when completed.)
(Attach to the RO.)
ENGINE FLUSH
Prime pump.
Fill Supply bucket with 4.5 gallons of plain water flush 5 times wiping the bucket out between each flush.
1. Flush with plain water 10 min ___
2. Flush with plain water 10 min ___
3. Flush with plain water 10 min ___
4. Flush with plain water 10 min ___
5. Flush with plain water 10 min ___
Add 4.5 gallons 50/50 mix coolant for the final 2 flushes.
1. Flush with 50/50 mix 10 min ___
2. Flush with 50/50 mix 10 min ___
HEATER CORE FLUSH
Attach flush hoses to heater core. Fill supply bucket with 4.5 gallons of plain water flush 4 times.
1. Flush with plain water ___
2. Flush with plain water ___
3. Flush with plain water ___
4. Flush with plain water ___
5. Disconnect flush hoses ____
6. Remove
thermostat ___
plug ____
END
Page 58 of 65
ATTACHING PHOTOS TO A CLAIM
Go to the Photo Attachments area of the claim form to upload images as shown below.
1. To attach photos to the claim, click on Upload Images.
The Claim Photo Attachment screen appears.
2. Click on Browse. The Choose File to Upload window appears.
3. Click on an image file to be uploaded.
4. Click on Open to select the file.
Page 59 of 65
5. Click on Preview if you would like to view the image before uploading. The preview image appears.
Fit To Window is selected by default as the size at which the preview image is displayed. Click on Full Size if you
want to enlarge the image, and use the scrollbars to view different areas of the enlarged image.
6. Click on Upload to attach the image to the warranty claim.
The Uploaded Images count increases each time you upload a photo.
7. Click on Browse again and follow the same steps to continue attaching images to the claim. To properly document
each warranty repair claim, at least 3 photos must be attached.
Page 60 of 65
8. When finished attaching photos, click on Close.
The file names of your attached photos now appear in the Photo Attachments area of the claim form, as shown
below.
VIEWING AND DELETING PHOTO ATTACHMENTS
After uploading photo attachments, you can view the photos by clicking on View Images in the Photo Attachments
area. The Claim Photo Attachment screen displays thumbnails of all photos attached to the claim.
Page 61 of 65
Click on a thumbnail to view the photo attachment as shown above. To delete a photo attachment, simply click on
Delete to the left of its thumbnail.
When your claim and photos are completely ready, click on Submit to send the claim to the American Honda Warranty
department.
WARRANTY CLAIM PHOTO ATTACHMENT INQUIRY
After submitting a warranty claim, you can view its photo attachments at any time as follows:
1. Click on Service > Warranty > Warranty Claim Photo Attachment Inquiry.
2. Enter any of the following: Claim Number, VIN, Repair Order Number, or Repair Order Date.
3. Click on submit. Thumbnails of all photos attached to the claim appear, as shown below.
4. Click on any thumbnail to view the photo attachment.
NOTE:
• Photo attachments are archived on the iN for 2 years.
• Whenever you open a saved warranty claim and attach or delete photos, you must either save or submit the
claim to retain your photo attachment changes.
Page 62 of 65
CORRECTING PHOTO PROBLEMS USING PICTURE MANAGER
Microsoft Office Picture Manager is a very useful tool to help improve the quality of photos submitted for warranty
consideration.
While the Picture Manager program cannot correct blurry, out-of-focus pictures, it can adjust pictures for brightness,
contrast, and color, helping to reveal details. It can also crop or resize digital photo files so that they can be submitted
for warranty claim consideration.
• To use this program on your PC, click on Start > Programs > Microsoft Office > Microsoft Office Tools >
Microsoft Office Picture Manager.
• If the above instruction does not lead you to the Picture Manager program, click on Start > Search. Under Search
for Folders or Files, enter Picture Manager in the Search window, then click on Search Now.
• To create a shortcut to open Microsoft Picture Manager from your desktop, go to Start > Programs > Microsoft
Office >Microsoft Office Tools > Microsoft Picture Manager >, then right-click and choose Create Shortcut.
The shortcut icon and title will appear below the original Microsoft Picture Manager icon and title. Left-click and hold
on the shortcut icon and drag it to the desktop. Once there, if you wish to change its name, right-click on the icon
and select Rename.
• To open and edit photos directly from Microsoft Picture Manager, right-click on any JPEG picture file, then move
your cursor to Open with.
Another window will open listing Microsoft Office Picture Manager and other programs. Do not click on Picture
Manager, but instead scroll down the list, then click on Choose Program.
Another window will open, with Picture Manager already selected. Check the open box next to Always use the
selected program to open this kind of file; this will make Picture Manager your default picture management
program.
NOTE: The next time you click on a JPEG photo, it will automatically open in the Picture Manager program.
Page 63 of 65
Correction Example #1: Photo is Too Dark
In Picture Manager, select Edit/Edit Pictures > Edit Using These Tools/Brightness and Contrast. Use the sliding
scales to adjust the photo to the brightness and contrast that best reveal the fault.
Before Picture Manager Correction
Page 64 of 65
After Picture Manager Correction
Correction Example #2: Photo Size is Too Large
For maximum clarity, the file size for each photo must be between 500 kB and 10,000 kB (10 mB). ZIP-compressed
files are not acceptable. Photo file sizes over 10,000 kB (10 mB) cannot be accepted by the American Honda
Warranty department.
To reduce a picture's file size, open Picture Manager. Click on the photo to be reduced, then click on Edit Pictures >
Resize > Percentage of original width x height, then click on the down arrow to reduce its percentage (%) size.
View the pixel count change in Size Setting Summary, which displays the photo's Original size and its New size.
NOTE: The % function changes the pixels per inch, so a photo’s size should be reduced only enough to meet the
maximum file size requirement. For example, a 10% reduction in pixels per inch will reduce a photo's size and its
resolution by almost 50%.
END
Page 65 of 65