NTB18-002a

Service Bulletin Details

Public Details for: NTB18-002a

Voluntary service campaign 2016-2017 rogue; left hand engine mounting insulator this bulletin has been amended. A note with the video link was added to page 2. No other changes have been made. Please discard all previous versions of this


- 2017 - 2016 -

Models from 2017
2017 NISSAN ROGUE
Models from 2016
2016 NISSAN ROGUE
Reference:
Date:
NTB18-002a
March 1, 2018
VOLUNTARY SERVICE CAMPAIGN
2016-2017 ROGUE; LEFT HAND ENGINE MOUNTING
INSULATOR
This bulletin has been amended. A note with the video link was added to page 2.
No other changes have been made. Please discard all previous versions of this bulletin.
CAMPAIGN ID #:
APPLIED VEHICLES:
PC601
2016-2017 Rogue (T32)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this Voluntary Service Campaign on certain specific model year 2016
and 2017 Rogue vehicles. This service will be performed at no charge to the customer for
parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC601 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS)
National Service History for the campaign status on each vehicle falling within the range of
this voluntary safety recall which for any reason enters the service department. This
includes vehicles purchased from private parties or presented by transient (tourist) owners
and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer
inventory which are the subject of a safety recall must be corrected prior to
sale. Failure to do so can result in civil penalties by the National Highway Traffic
Safety Administration. While federal law applies only to new vehicles, Nissan strongly
encourages dealers to correct any used vehicles in their inventory before they are retailed.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
NOTE: Before performing this procedure, review the video created for inspection of the
engine mount. This video is available in two places:
1. At the bottom of the ASIST screen when the bulletin is being viewed (VIDEO button).
2. In Virtual Academy. See video # 554: “2016-17 ROGUE LEFT HAND ENGINE
MOUNT INSULATOR CAMPAIGN”. This video is located under the TECH
TRAINING GARAGE VIDEOS tab.
1. Place vehicle on a suitable lift but do not
lift at this time.
2. Apply parking brake.
Figure 1
3. Turn the ignition ON, engine OFF.
4. Write down the radio settings.
Presets
AM
FM 1
FM 2
SAT 1
SAT 2
SAT 3
Bass
1
2
Treble
3
4
Balance
Fade
5
6
Spd Sen. Vol.
5. Record (write down) any other customer settings that will be lost when the battery is
disconnected.

Refer to the Electronic Service Manual (ESM) section PG-Power Supply, Ground,
& Circuit Elements, for a listing of systems that may lose settings or memory when
disconnecting the 12V battery.
 Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING
BATTERY NEGATIVE TERMINAL.
 This list often includes items such as audio, HVAC, power windows, clock,
etc.
2/22
NTB18-002a
6. Turn the ignition OFF.
7. Disconnect battery negative terminal.
8. Remove cover on battery positive terminal.
9. Disconnect battery positive terminal.
10. Remove battery frame nuts.
11. Remove battery
cover.
12. Remove battery.
13. Remove battery
tray liner.
Nm (kg-m, in-lb)
Figure 2
3/22
NTB18-002a
U-shaped
hole
14. Locate the U-shaped hole in battery tray.
The engine mounting insulator (LH)
casting mark will be viewed at this
location in the next step.
CAUTION: Edges around battery tray
and U-shaped hole may be sharp.
Figure 3
Date
stamp
15. Locate the casting mark next to the date
stamp. Is the casting mark “C-1”?
YES: Proceed to step 16.
Casting
mark
NO: Inspection complete. Proceed to
step 77.
Do not use
these
marks
Figure 4
Air duct
assembly
(fore)
mounting bolt
Air
cleaner
case duct
16. Remove the air duct assembly (fore)
mounting bolt.
Air duct
assembly
(fore)
Figure 5
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NTB18-002a
Clips
17. Remove the 2 clips from the air duct
assembly (fore).
18. Remove the air cleaner case duct and
air duct assembly (fore).
Figure 6
ECM
19. Disconnect the 3 ECM connectors.
Figure 7
20. Remove the two 2 TCM bracket
mounting bolts.
TCM bracket mounting bolts
NOTE: Do NOT disconnect the TCM
electrical connector at this time.
21. Remove the TCM bracket from the
battery tray.
Figure 8
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NTB18-002a
22.Remove the 4 battery tray mounting
bolts.
Figure 9
Battery
tray
support
23. Disconnect the tie strap clip from the
battery tray support.

Refer to Figures 10 and 11.
Tie strap
clip
Figure 10
Figure 11
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NTB18-002a
Battery
tray
24. Remove the battery tray.
NOTE: The ECM will remain attached to
the battery tray.
ECM
Figure 12
25. Locate the inspection areas on the engine mounting insulator (LH) as shown in Figures
13 and 14.
Front
Figure 13
Figure 14
Clean these areas
26. Clean the front and rear inspection
areas shown in Figure 15 with mild soap
and water.
CAUTION: Do NOT use harsh
chemicals on engine mounting insulator.
NOTE: Engine mounting insulator (LH)
has been removed for clarification.
Front side
Rear side
Figure 15
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NTB18-002a
27. Refer to the following list when inspecting the REAR SIDE engine mounting insulator
(LH) for scratch or dent.

Dent / scratch will start from the edge of engine mounting insulator (LH) and will run
parallel to top surface.

Dent / scratch distance from top of engine mounting insulator (LH) (Approx. 10 mm).

Dent / scratch length: (5.0-13.5 mm).

Dent / scratch depth: (0.01-0.10 mm).
28. Inspect for scratch or dent as shown in Figures 16, 17, and 18. Is there at least one
verified dent/scratch mark similar to the examples using specifications in step 27?
YES: Proceed to step 31 to replace the engine mounting insulator (LH).
NO: Proceed to step 29.
The examples in Figures 16, 17, and 18 show a NO GOOD engine mounting insulator (LH).
Dent/Scratch mark approximately 10 mm from top of mount.
Figure 16
Figure 17
Figure 18
The examples in Figures 19, 20, and 21 show a GOOD engine mounting insulator (LH).
Incorrect location, no dent
Not near the edge
Not near the edge
Marks above are commonly mistaken as dent/scratch but are GOOD.
Figure 19
Figure 20
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Figure 21
NTB18-002a
29. Refer to the following list when inspecting the FRONT SIDE engine mounting insulator
(LH) for scratch or dent.

Dent / scratch will start from the edge of engine mounting insulator (LH) and will run
parallel to top surface.

Dent / scratch distance from top of engine mounting insulator (LH) (Approx. 3 mm).

Dent / scratch length: (9.5-12.0 mm).

Dent / scratch depth: (0.05-0.10 mm).
30. Inspect for scratch or dent as shown in Figures 22, 23, and 24. Is there at least one
verified dent/scratch mark similar to the examples using specifications in step 29?
YES: Proceed to step 31 to replace the engine mounting insulator (LH).
NO: Inspection is complete. Proceed to step 71.
The examples in Figures 22, 23, and 24 show a NO GOOD engine mounting insulator (LH).
Dent/scratch mark approximately 3 mm from top.
Figure 22
Figure 23
Figure 24
The examples in Figures 25, 26, and 27 show a GOOD engine mounting insulator (LH).
Incorrect location
Incorrect location, no dent
No dent
Marks above are commonly mistaken as dent/scratch but are GOOD.
Figure 25
Figure 26
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Figure 27
NTB18-002a
Replace the engine mounting insulator (LH)
31. Remove the 2 ECM harness bracket
bolts.
ECM harness
bracket bolts
Figure 28
32. Ensure the shift selector is in Park.
33. Note the position of the manual lever
and control cable end nut for
reassembly.
34. Remove the control cable nut.
IMPORTANT: Ensure vehicle is in park
and manual lever does not move from
the park position throughout repair.
Control
cable nut
Figure 29
35. Remove the TCM.

Disconnect the TCM electrical
connector.

Disconnect 2 harness clips attached
to the TCM bracket.
TCM
electrical
connector
Harness clips
on TCM
bracket
NOTE: Engine mounting insulator (LH)
has been removed for clarification.
CAUTION: Do not impact the TCM
when removing or installing.
Figure 30
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NTB18-002a
Air duct
clamp
36. Remove the air cleaner case mounting
bolt.
Air cleaner case
mounting bolt
37. Loosen the air duct clamp.
38. Separate the air cleaner case from the
air duct.
MAF
NOTE: Do not disconnect MAF
electrical connector. Set to the side.
Figure 31
Air cleaner
bracket bolt
39. Remove the air cleaner bracket bolt.
Figure 32
40. Raise the vehicle on the lift and remove
the left front wheel and tire assembly.
Figure 33
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NTB18-002a
41. Remove the engine side cover.

Using a suitable tool release the 6
plastic clips.
Figure 34
42. Remove the 2 engine mounting
insulator (LH) bolts attaching the engine
mounting insulator (LH) to the inner
lower frame.
Look up
Figure 35
43. Lower vehicle until all three tires are on
the ground and front end is level.
Figure 36
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NTB18-002a
Place floor jack
at this location
44. Place a floor jack under the CVT in
the location shown.

Raise floor jack until drivetrain
moves slightly upward.
Figure 37
45. Remove the 2 bolts attaching the
engine mounting insulator (LH) to the
inner frame.
NOTE: Engine mounting insulator (LH)
is shown removed for clarification.
Figure 38
46. Remove the 4 bolts attaching the
engine mounting insulator (LH) to the
CVT. There is a tapered bolt in location
indicated in Figure 39.
Special
tapered bolt
CAUTION: Ensure floor jack remains in
place until new mount is installed.
Removing floor jack prematurely will
result in damage to the lower torque
rod.
Figure 39
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NTB18-002a
47. Remove the remaining 3 bolts attaching
the engine mounting insulator (LH) to
the upper side of the frame.
Figure 40
48. Carefully remove the old engine
mounting insulator (LH).
Figure 41
49. Carefully install new engine mounting
insulator (LH).


2
Install bolt 1 (tapered) first then bolts
2, 3 and 4.
4
Temporarily hand tighten bolts.
1
3
NOTE: Ensure drivetrain is raised high
enough to remove any stress when
installing and tightening bolts.
CAUTION: Ensure floor jack remains in
place until new mount is installed.
Removing floor jack before the engine
mounting insulator (LH) is torqued
could result in damage to the lower
torque rod.
Figure 42
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NTB18-002a
50. Torque the engine mounting insulator
(LH) CVT side of the mount.

2
4
Torque Bolts in sequence to
50 Nm, (5.1 kg-m, 37 ft-lb)
1
3
Figure 43
51. Align engine mounting insulator (LH)
holes to frame.

3
Hand start bolts 1, 2 and 3 on the
top of the frame.
2
1
Figure 44
IMPORTANT: If the engine mounting insulator (LH) is not flush against the frame as
described in the next step, step 52, then the engine mounting insulator (LH) will not
operate as designed.
52. Secure bolts 4 and 5 just enough to
ensure engine mounting insulator (LH)
is flush against the frame of the
vehicle.
53. Temporarily hand tighten all other
bolts.
4
54. Prior to final torqueing of the bolts in
step 55 and step 56, lower the jack to
allow the engine mounting insulator
(LH) to sit flush on the frame and align
with the bolt holes.
5
Figure 45
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NTB18-002a
2
55. Torque the engine mounting insulator
(LH).

Torque Bolts 1, 2 and 3 in sequence
to 80 Nm (8.2 kg-m, 59 ft-lb).
3
1
Figure 46
56. Torque Bolts 4 and 5 in sequence to
80 Nm (8.2 kg-m, 59 ft-lb).
57. Raise vehicle on lift.
4
5
58. Hand start bolts 6 and 7.
6
7
Figure 47
59. Using a click type flex-head reversible torque wrench and Nissan supplied “Torque
Extension” J-52524, torque the engine mounting insulator (LH) bolts 6 and 7 on the
inner lower driver side frame through the wheel well to 69 Nm (7.1 kg-m, 51 ft-lb)*.
*NOTE: The above torque values have already been adjusted to compensate for the length
of the J-52524 tool when used with a torque wrench of 11 to 15 inches in length.
Make sure the torque extension stays in-line with the torque wrench as shown in Figure 49.
6
Torque extension
J-52524
7
Figure 48
Figure 49
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NTB18-002a
60. Install the engine side cover and attach
the 6 clips.
Figure 50
61. Install the left front tire and wheel assembly.

Torque wheel nuts to 113 Nm (11.5 kg-m, 83 ft-lb).
62. Lower vehicle from lift.
Air
cleaner
bracket
63. Install the air cleaner bracket.

Torque air cleaner bracket bolt to 25
Nm (2.55 kg-m, 18 ft-lb).
Figure 51
64. Install the air cleaner case.

Torque air cleaner case bolt to
5.5 Nm (.56 kg-m, 49 in-lb).

Torque air duct clamp to
4.5 Nm (.46 kg-m, 40 in-lb).
Air duct
clamp
Air cleaner
case bolt
Figure 52
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NTB18-002a
TCM
harness
connector
65. Attach the harness clips to the TCM
bracket.
66. Connect the TCM harness connector to
the TCM.
Clips
Figure 53
67. Ensure shift selector and Manual Lever
are both in “Park”.
Control
cable nut
68. Install the control cable nut in its
original position.

Torque control cable nut to
13.5 Nm (1.37 kg-m, 10 ft-lb).
Figure 54
69. Install the 2 ECM harness bracket
bolts.
ECM
harness
bracket bolts
Figure 55
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NTB18-002a
Battery tray
70.Install battery tray with ECM.
ECM
Figure 56
71. Attach tie strap clip to battery tray
support.
Figure 57
72. Install the 4 battery tray bolts.

Torque bolts to
10 Nm (1.02 kg-m, 7 ft-lb).
Battery tray bolts
Figure 58
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NTB18-002a
73. Install the TCM.

Slide TCM bracket hooks over the
edge of the battery tray and install
the 2 TCM bracket bolts.

Torque Bolts to
10Nm (1.02 kg-m, 7 ft-lb).
TCM bolts
CAUTION: Do not impact the TCM
when removing or installing.
Figure 59
ECM
74. Connect the 3 ECM connectors to the
ECM.
Figure 60
Bolt
Air
cleaner
case duct
75. Install the air cleaner case duct and air
duct assembly (fore).

Slide the air duct assembly (fore) into
the air duct.

Using a suitable tool, install the 10
mm bolt and torque to
5.5 Nm (.56 kg-m, 49 in-lb).

Install the 2 mounting clips.

Slide in the air cleaner case duct and
snap into place.
Air duct
assembly
(fore)
20/22
Figure 61
NTB18-002a
76. Install battery tray liner.
77. Install battery.
78. Install battery cover.
79. Install battery frame nuts.
80. Connect battery positive terminal.
81. Install cover on battery positive terminal.
82. Connect battery negative terminal.
Figure 62
83. Reset/reinitialize systems as needed.

Refer to the ESM section, PG – Power, Supply & Ground Elements for a listing of
systems that require reset/initialization after reconnecting the 12V battery.

Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING
BATTERY NEGATIVE TERMINAL.

This list often includes items such as audio, power windows, clock, etc.
84. Verify proper shift selector operation.

Shift to all gear ranges and verify the actual position of the shift selector matches the
position shown by the shift position indicator and manual lever on the transaxle.
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NTB18-002a
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
Engine mounting insulator (LH)
11220-4BA0B
1
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN
(“CM”) ID
DESCRIPTION
PC601
Engine Mounting Insulator (LH) Casting Mark
Inspection (OK Condition)
Engine Mounting Insulator (LH) Casting Mark and
Dent/Scratch Inspection (OK Condition)
Engine Mounting Insulator Casting Mark and
Dent/Scratch Inspection, Remove and replace
Engine Mounting Insulator (LH)
22/22
OP CODE
FRT
PC6010
0.3 Hrs.
PC6011
0.6 Hrs.
PC6012
1.4 Hrs.
NTB18-002a


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