NTB18-002a
Service Bulletin Details
Public Details for: NTB18-002a
Voluntary service campaign 2016-2017 rogue; left hand engine mounting insulator this bulletin has been amended. A note with the video link was added to page 2. No other changes have been made. Please discard all previous versions of this
Models from 2017
2017 NISSAN ROGUE |
Models from 2016
2016 NISSAN ROGUE |
Reference: Date: NTB18-002a March 1, 2018 VOLUNTARY SERVICE CAMPAIGN 2016-2017 ROGUE; LEFT HAND ENGINE MOUNTING INSULATOR This bulletin has been amended. A note with the video link was added to page 2. No other changes have been made. Please discard all previous versions of this bulletin. CAMPAIGN ID #: APPLIED VEHICLES: PC601 2016-2017 Rogue (T32) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this Voluntary Service Campaign on certain specific model year 2016 and 2017 Rogue vehicles. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC601 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY It is the dealer’s responsibility to check Service COMM or Dealer Business Systems (DBS) National Service History for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer’s inventory. Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles, Nissan strongly encourages dealers to correct any used vehicles in their inventory before they are retailed. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/22 SERVICE PROCEDURE NOTE: Before performing this procedure, review the video created for inspection of the engine mount. This video is available in two places: 1. At the bottom of the ASIST screen when the bulletin is being viewed (VIDEO button). 2. In Virtual Academy. See video # 554: “2016-17 ROGUE LEFT HAND ENGINE MOUNT INSULATOR CAMPAIGN”. This video is located under the TECH TRAINING GARAGE VIDEOS tab. 1. Place vehicle on a suitable lift but do not lift at this time. 2. Apply parking brake. Figure 1 3. Turn the ignition ON, engine OFF. 4. Write down the radio settings. Presets AM FM 1 FM 2 SAT 1 SAT 2 SAT 3 Bass 1 2 Treble 3 4 Balance Fade 5 6 Spd Sen. Vol. 5. Record (write down) any other customer settings that will be lost when the battery is disconnected. Refer to the Electronic Service Manual (ESM) section PG-Power Supply, Ground, & Circuit Elements, for a listing of systems that may lose settings or memory when disconnecting the 12V battery. Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL. This list often includes items such as audio, HVAC, power windows, clock, etc. 2/22 NTB18-002a 6. Turn the ignition OFF. 7. Disconnect battery negative terminal. 8. Remove cover on battery positive terminal. 9. Disconnect battery positive terminal. 10. Remove battery frame nuts. 11. Remove battery cover. 12. Remove battery. 13. Remove battery tray liner. Nm (kg-m, in-lb) Figure 2 3/22 NTB18-002a U-shaped hole 14. Locate the U-shaped hole in battery tray. The engine mounting insulator (LH) casting mark will be viewed at this location in the next step. CAUTION: Edges around battery tray and U-shaped hole may be sharp. Figure 3 Date stamp 15. Locate the casting mark next to the date stamp. Is the casting mark “C-1”? YES: Proceed to step 16. Casting mark NO: Inspection complete. Proceed to step 77. Do not use these marks Figure 4 Air duct assembly (fore) mounting bolt Air cleaner case duct 16. Remove the air duct assembly (fore) mounting bolt. Air duct assembly (fore) Figure 5 4/22 NTB18-002a Clips 17. Remove the 2 clips from the air duct assembly (fore). 18. Remove the air cleaner case duct and air duct assembly (fore). Figure 6 ECM 19. Disconnect the 3 ECM connectors. Figure 7 20. Remove the two 2 TCM bracket mounting bolts. TCM bracket mounting bolts NOTE: Do NOT disconnect the TCM electrical connector at this time. 21. Remove the TCM bracket from the battery tray. Figure 8 5/22 NTB18-002a 22.Remove the 4 battery tray mounting bolts. Figure 9 Battery tray support 23. Disconnect the tie strap clip from the battery tray support. Refer to Figures 10 and 11. Tie strap clip Figure 10 Figure 11 6/22 NTB18-002a Battery tray 24. Remove the battery tray. NOTE: The ECM will remain attached to the battery tray. ECM Figure 12 25. Locate the inspection areas on the engine mounting insulator (LH) as shown in Figures 13 and 14. Front Figure 13 Figure 14 Clean these areas 26. Clean the front and rear inspection areas shown in Figure 15 with mild soap and water. CAUTION: Do NOT use harsh chemicals on engine mounting insulator. NOTE: Engine mounting insulator (LH) has been removed for clarification. Front side Rear side Figure 15 7/22 NTB18-002a 27. Refer to the following list when inspecting the REAR SIDE engine mounting insulator (LH) for scratch or dent. Dent / scratch will start from the edge of engine mounting insulator (LH) and will run parallel to top surface. Dent / scratch distance from top of engine mounting insulator (LH) (Approx. 10 mm). Dent / scratch length: (5.0-13.5 mm). Dent / scratch depth: (0.01-0.10 mm). 28. Inspect for scratch or dent as shown in Figures 16, 17, and 18. Is there at least one verified dent/scratch mark similar to the examples using specifications in step 27? YES: Proceed to step 31 to replace the engine mounting insulator (LH). NO: Proceed to step 29. The examples in Figures 16, 17, and 18 show a NO GOOD engine mounting insulator (LH). Dent/Scratch mark approximately 10 mm from top of mount. Figure 16 Figure 17 Figure 18 The examples in Figures 19, 20, and 21 show a GOOD engine mounting insulator (LH). Incorrect location, no dent Not near the edge Not near the edge Marks above are commonly mistaken as dent/scratch but are GOOD. Figure 19 Figure 20 8/22 Figure 21 NTB18-002a 29. Refer to the following list when inspecting the FRONT SIDE engine mounting insulator (LH) for scratch or dent. Dent / scratch will start from the edge of engine mounting insulator (LH) and will run parallel to top surface. Dent / scratch distance from top of engine mounting insulator (LH) (Approx. 3 mm). Dent / scratch length: (9.5-12.0 mm). Dent / scratch depth: (0.05-0.10 mm). 30. Inspect for scratch or dent as shown in Figures 22, 23, and 24. Is there at least one verified dent/scratch mark similar to the examples using specifications in step 29? YES: Proceed to step 31 to replace the engine mounting insulator (LH). NO: Inspection is complete. Proceed to step 71. The examples in Figures 22, 23, and 24 show a NO GOOD engine mounting insulator (LH). Dent/scratch mark approximately 3 mm from top. Figure 22 Figure 23 Figure 24 The examples in Figures 25, 26, and 27 show a GOOD engine mounting insulator (LH). Incorrect location Incorrect location, no dent No dent Marks above are commonly mistaken as dent/scratch but are GOOD. Figure 25 Figure 26 9/22 Figure 27 NTB18-002a Replace the engine mounting insulator (LH) 31. Remove the 2 ECM harness bracket bolts. ECM harness bracket bolts Figure 28 32. Ensure the shift selector is in Park. 33. Note the position of the manual lever and control cable end nut for reassembly. 34. Remove the control cable nut. IMPORTANT: Ensure vehicle is in park and manual lever does not move from the park position throughout repair. Control cable nut Figure 29 35. Remove the TCM. Disconnect the TCM electrical connector. Disconnect 2 harness clips attached to the TCM bracket. TCM electrical connector Harness clips on TCM bracket NOTE: Engine mounting insulator (LH) has been removed for clarification. CAUTION: Do not impact the TCM when removing or installing. Figure 30 10/22 NTB18-002a Air duct clamp 36. Remove the air cleaner case mounting bolt. Air cleaner case mounting bolt 37. Loosen the air duct clamp. 38. Separate the air cleaner case from the air duct. MAF NOTE: Do not disconnect MAF electrical connector. Set to the side. Figure 31 Air cleaner bracket bolt 39. Remove the air cleaner bracket bolt. Figure 32 40. Raise the vehicle on the lift and remove the left front wheel and tire assembly. Figure 33 11/22 NTB18-002a 41. Remove the engine side cover. Using a suitable tool release the 6 plastic clips. Figure 34 42. Remove the 2 engine mounting insulator (LH) bolts attaching the engine mounting insulator (LH) to the inner lower frame. Look up Figure 35 43. Lower vehicle until all three tires are on the ground and front end is level. Figure 36 12/22 NTB18-002a Place floor jack at this location 44. Place a floor jack under the CVT in the location shown. Raise floor jack until drivetrain moves slightly upward. Figure 37 45. Remove the 2 bolts attaching the engine mounting insulator (LH) to the inner frame. NOTE: Engine mounting insulator (LH) is shown removed for clarification. Figure 38 46. Remove the 4 bolts attaching the engine mounting insulator (LH) to the CVT. There is a tapered bolt in location indicated in Figure 39. Special tapered bolt CAUTION: Ensure floor jack remains in place until new mount is installed. Removing floor jack prematurely will result in damage to the lower torque rod. Figure 39 13/22 NTB18-002a 47. Remove the remaining 3 bolts attaching the engine mounting insulator (LH) to the upper side of the frame. Figure 40 48. Carefully remove the old engine mounting insulator (LH). Figure 41 49. Carefully install new engine mounting insulator (LH). 2 Install bolt 1 (tapered) first then bolts 2, 3 and 4. 4 Temporarily hand tighten bolts. 1 3 NOTE: Ensure drivetrain is raised high enough to remove any stress when installing and tightening bolts. CAUTION: Ensure floor jack remains in place until new mount is installed. Removing floor jack before the engine mounting insulator (LH) is torqued could result in damage to the lower torque rod. Figure 42 14/22 NTB18-002a 50. Torque the engine mounting insulator (LH) CVT side of the mount. 2 4 Torque Bolts in sequence to 50 Nm, (5.1 kg-m, 37 ft-lb) 1 3 Figure 43 51. Align engine mounting insulator (LH) holes to frame. 3 Hand start bolts 1, 2 and 3 on the top of the frame. 2 1 Figure 44 IMPORTANT: If the engine mounting insulator (LH) is not flush against the frame as described in the next step, step 52, then the engine mounting insulator (LH) will not operate as designed. 52. Secure bolts 4 and 5 just enough to ensure engine mounting insulator (LH) is flush against the frame of the vehicle. 53. Temporarily hand tighten all other bolts. 4 54. Prior to final torqueing of the bolts in step 55 and step 56, lower the jack to allow the engine mounting insulator (LH) to sit flush on the frame and align with the bolt holes. 5 Figure 45 15/22 NTB18-002a 2 55. Torque the engine mounting insulator (LH). Torque Bolts 1, 2 and 3 in sequence to 80 Nm (8.2 kg-m, 59 ft-lb). 3 1 Figure 46 56. Torque Bolts 4 and 5 in sequence to 80 Nm (8.2 kg-m, 59 ft-lb). 57. Raise vehicle on lift. 4 5 58. Hand start bolts 6 and 7. 6 7 Figure 47 59. Using a click type flex-head reversible torque wrench and Nissan supplied “Torque Extension” J-52524, torque the engine mounting insulator (LH) bolts 6 and 7 on the inner lower driver side frame through the wheel well to 69 Nm (7.1 kg-m, 51 ft-lb)*. *NOTE: The above torque values have already been adjusted to compensate for the length of the J-52524 tool when used with a torque wrench of 11 to 15 inches in length. Make sure the torque extension stays in-line with the torque wrench as shown in Figure 49. 6 Torque extension J-52524 7 Figure 48 Figure 49 16/22 NTB18-002a 60. Install the engine side cover and attach the 6 clips. Figure 50 61. Install the left front tire and wheel assembly. Torque wheel nuts to 113 Nm (11.5 kg-m, 83 ft-lb). 62. Lower vehicle from lift. Air cleaner bracket 63. Install the air cleaner bracket. Torque air cleaner bracket bolt to 25 Nm (2.55 kg-m, 18 ft-lb). Figure 51 64. Install the air cleaner case. Torque air cleaner case bolt to 5.5 Nm (.56 kg-m, 49 in-lb). Torque air duct clamp to 4.5 Nm (.46 kg-m, 40 in-lb). Air duct clamp Air cleaner case bolt Figure 52 17/22 NTB18-002a TCM harness connector 65. Attach the harness clips to the TCM bracket. 66. Connect the TCM harness connector to the TCM. Clips Figure 53 67. Ensure shift selector and Manual Lever are both in “Park”. Control cable nut 68. Install the control cable nut in its original position. Torque control cable nut to 13.5 Nm (1.37 kg-m, 10 ft-lb). Figure 54 69. Install the 2 ECM harness bracket bolts. ECM harness bracket bolts Figure 55 18/22 NTB18-002a Battery tray 70.Install battery tray with ECM. ECM Figure 56 71. Attach tie strap clip to battery tray support. Figure 57 72. Install the 4 battery tray bolts. Torque bolts to 10 Nm (1.02 kg-m, 7 ft-lb). Battery tray bolts Figure 58 19/22 NTB18-002a 73. Install the TCM. Slide TCM bracket hooks over the edge of the battery tray and install the 2 TCM bracket bolts. Torque Bolts to 10Nm (1.02 kg-m, 7 ft-lb). TCM bolts CAUTION: Do not impact the TCM when removing or installing. Figure 59 ECM 74. Connect the 3 ECM connectors to the ECM. Figure 60 Bolt Air cleaner case duct 75. Install the air cleaner case duct and air duct assembly (fore). Slide the air duct assembly (fore) into the air duct. Using a suitable tool, install the 10 mm bolt and torque to 5.5 Nm (.56 kg-m, 49 in-lb). Install the 2 mounting clips. Slide in the air cleaner case duct and snap into place. Air duct assembly (fore) 20/22 Figure 61 NTB18-002a 76. Install battery tray liner. 77. Install battery. 78. Install battery cover. 79. Install battery frame nuts. 80. Connect battery positive terminal. 81. Install cover on battery positive terminal. 82. Connect battery negative terminal. Figure 62 83. Reset/reinitialize systems as needed. Refer to the ESM section, PG – Power, Supply & Ground Elements for a listing of systems that require reset/initialization after reconnecting the 12V battery. Look in the PG section index for ADDITIONAL SERVICE WHEN REMOVING BATTERY NEGATIVE TERMINAL. This list often includes items such as audio, power windows, clock, etc. 84. Verify proper shift selector operation. Shift to all gear ranges and verify the actual position of the shift selector matches the position shown by the shift position indicator and manual lever on the transaxle. 21/22 NTB18-002a PARTS INFORMATION DESCRIPTION PART NUMBER QUANTITY Engine mounting insulator (LH) 11220-4BA0B 1 CLAIMS INFORMATION Submit a “CM” line claim using the following claims coding: CAMPAIGN (“CM”) ID DESCRIPTION PC601 Engine Mounting Insulator (LH) Casting Mark Inspection (OK Condition) Engine Mounting Insulator (LH) Casting Mark and Dent/Scratch Inspection (OK Condition) Engine Mounting Insulator Casting Mark and Dent/Scratch Inspection, Remove and replace Engine Mounting Insulator (LH) 22/22 OP CODE FRT PC6010 0.3 Hrs. PC6011 0.6 Hrs. PC6012 1.4 Hrs. NTB18-002a