08-010-14

NUMBER:
GROUP:
DATE:
08-010-14
Electrical
January 30, 2014
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 08-078-13 REV. A, DATED
NOVEMBER 21, 2013, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL
REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES ADDING LC
AND WD VEHICLES.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE LEVEL MUST BE AT RELEASE 14.02 OR HIGHER TO
PERFORM THIS PROCEDURE.
SUBJECT:
Cruise Control Slow Or No Response
OVERVIEW:
This bulletin involves upgrading the software on the Steering Column Control Module
(SCCM).
MODELS:
**2011-2013
(WD)
Durango**
**2011-2013
(LC)
Challenger**
2011-2013
(JC)
Journey
2013
(ZD)
Viper
2013
(DS)
Ram 1500 Pickup
2013
(DJ)
Ram 2500 Pickup
2013
(D2)
Ram 3500 Pickup
2013
(DD)
Ram 3500 Cab Chassis
2013
(DP)
Ram 4500/5500 Cab Chassis
2013
(DX)
Ram Truck (Mexico)
2013
(PF)
Dart
NOTE: This bulletin applies to vehicles built on or before May 01, 2013 (MDH
0501XX) equipped with Speed Control (sales codes NHM).
08-010-14
-2-
SYMPTOM/CONDITION:
A customer may experience, no response or slow response to cruise control switch
activations. Issues will be experienced by the customers that activate/press the switches in
a very fast manner.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify no DTC's are set. If DTCs are present record them on the repair
order and repair as necessary before proceeding further with this bulletin.
If the customer describes the symptom, perform the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the SCCM with the latest software. Using the wiTECH diagnostic
application for flashing an SCCM is available by selecting “help” then “help contents”
at the top of the wiTECH diagnostic application window.
2. Clear any DTC's that may have been set in all modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow the
tech to clear them.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:
18-19-27-90
Description
Skill Category
Module, Steering Column Control
6 - Electrical
(SCCM) - Reprogram (1 - Semi-Skilled) and Body
Systems
Amount
0.2 Hrs.
NOTE: The expected completion time for the flash download portion of this
procedure is approximately 8 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.
FAILURE CODE:
FM
Flash Module