17-NA-067

Bulletin No.: 17-NA-067
Date: Mar-2017
Subject:
Brand:
Buick
Cadillac
Chevrolet
Security Code Input Message with SPS Error Code E5659, M5304 and/or M5530 During TIS2web
Programming
Model:
All GM
Passenger
Cars and
Trucks
Model Year:
VIN:
from
to
2009
2018
from
GMC
Involved Region or Country
North America
1
Engine:
Transmission:
All
All
to
Condition
On rare occasions, a security code input message with SPS error code E5659, M5304, and/or M5530 may
be displayed in TIS2web when the technician is programming any module.
The related screen will also ask the technician to input a security code.
Cause
This message and related error codes are flags to identify concerns with released content in the service
applications.
Typically, a technician should never see a Security Code error message as the management of Security
Code information is completed prior to release in the SPS Application.
Correction
Contact the TechLine Customer Support Center (TCSC) so they can guide the technician through the
necessary programming procedure.
Parts Information
No parts needed for this concern.
Version
1
Modified
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
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WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
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