JTB00567NAS2

Service Bulletin Details

Public Details for: JTB00567NAS2
A creak noise may be evident from the front bulkhead.
- 2018 - 2017 - 2016 -
Models from 2018
Models from 2017
Models from 2016
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JTB00567NAS2
TECHNICAL BULLETIN
04 MAY 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a speciﬁc vehicle.
INFORMATION
Changes are highlighted in blue
SECTION:
501-02: Front End Body Panels
SUBJECT/CONCERN:
Creak Noise From Front Bulkhead
AFFECTED VEHICLE RANGE:
MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
F-PACE (X761)
2017-2018
045068-099996
Solihull
F-PACE (X761)
2017
488002-499998
Solihull
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MODEL:
MODEL YEAR:
VIN:
ASSEMBLY PLANT:
F-PACE (X761)
2017-2018
880002-899997
Solihull
F-PACE (X761)
2018 Onwards
240000 Onwards
Solihull
XE (X760)
2017
921222-999999
Solihull
XF (X260)
2016 Onwards
Y00461 Onwards
Castle Bromwich
MARKETS:
NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A creak noise may be evident from the front bulkhead.
CAUSE:
This may be caused by a difference within the structural tolerances of the body panels in the front
bulkhead.
ACTION:
Should a customer express this concern, follow the Service Instruction below.
PARTS:
NOTE:
* - an allowance of $2.60 USD [or local equivalent] has been provided to cover the cost of the Hard
foam (JLM21205) from the Squeaks & Rattles kit. Claim using Sundry Code ‘ZZZ001’.
PART NUMBER
DESCRIPTION
QUANTITY
*ZZZ001
Hard foam
$2.60
C2C36026
Breakstem fastener
2
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PART NUMBER
C2C22613
DESCRIPTION
QUANTITY
Breakstem fastener
1
TOOLS:
Refer to Workshop Manual for any required special tools.
WARRANTY:
NOTES:
Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
Left Hand Drive (LHD) vehicles - Front bulkhead Modiﬁcation
SRO
76.96.52
TIME
(HOURS)
0.8
CONDITION
CODE
07
CAUSAL
PART
T4A1726
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
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1

The video illustrates the separation of the front bulkhead panels.
SERVICE INSTRUCTION:
WARNING:
Do NOT remove any existing self-piercing rivets.
NOTES:
This procedure contains some variation in the illustrations depending on the vehicle
speciﬁcation, but the essential information is always correct.
This procedure contains illustrations showing certain components removed to provide extra
clarity.
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Remove the front left seat (see TOPIx Workshop Manual section 501-10: Seating - Removal and
Installation - Front Row Seat).
2
NOTE:
The treadplate may also be know as the scuff plate trim panel.
Remove the front left treadplate (see TOPIx Workshop Manual section 501-05: Interior Tim and
Ornamentation - Removal and Installation - Front Scuff Plate Trim Panel).
3
Remove the accelerator pedal (see TOPIx Workshop Manual section 310-02: Acceleration Control
- Accelerator Pedal).
4

Remove the accelerator pedal mounting bracket.
Torque: 9 Nm
5
NOTE:
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Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.

Remove the front left ﬂoor carpet.
1 Gently lift the left B-pillar lower trim (1).
2 Position the carpet under the left B-pillar lower trim (2).
3 Remove the front left ﬂoor carpet (3).
6
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
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
Remove the front left ﬂoor Noise, Vibration and Harshness (NVH) material.
1 Gently lift the ﬂoor duct (1).
2 Remove the ﬂoor NVH material (2).
7
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
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
The illustration shows the order of the body panels.
8
CAUTION:
Do not damage the steering column seal when separating the body panels.
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
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
Insert a suitable tool between panels (1) and (2) as identiﬁed in Step 7 to separate the body
panels.
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
Locally source a suitable piece of hard foam with the illustrated dimensions.
10
NOTES:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
Insert the foam pad as far into the gap between the body panels as possible.
(1) shows the contact area of the body panels. In this area the body panels must be
insulated from each other.
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
Install the foam pad into the gap between the body panels.
11
NOTE:
Right-hand Drive (RHD) shown; Left-hand Drive (LHD) similar.
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
Cut and discard the excess hard foam showing from the body panels.
12
NOTE:
Left-hand Drive (LHD) shown.
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
Locate the panel.
13
CAUTIONS:
A locally sourced zinc-rich primer must be applied to any bare metal surfaces.
A new drill must be used for each vehicle repaired. Failure to do this may lead to
galvanic corrosion on the vehicle body.
NOTE:
Left-hand Drive (LHD) shown.
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
Drill 2 (two) 7mm-diameter holes in the bulkhead panel as shown.
14
CAUTIONS:
A locally sourced zinc-rich primer must be applied to any bare metal surfaces.
The breakstem fasteners must be fully inserted through all the panels before installation.
Only install 2 breakstem fasteners.
NOTE:
Left-hand Drive (LHD) shown.
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
Install 2 breakstem fasteners as follows:
1 x C2C36026 must be installed in position (1).
1 x C2C22613 must be installed in position (2).
15
Reverse Steps 1-6.
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