JTB00457NAS1

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JTB00457NAS1 - Whine/Whistle Noise From The Turbocharger | TOPIx
JTB00457NAS1
TECHNICAL BULLETIN
23 MAY 2018
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with
the knowledge, tools, and equipment required to do the job properly and safely. It informs these
Technicians of conditions that may occur on some vehicles, or provides information that could assist in
proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are not a
Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar
service facility to determine whether this bulletin applies to a specific vehicle.
INFORMATION
SECTION:
303-04E: Fuel Charging and Controls - Turbocharger
SUBJECT/CONCERN:
Whine/Whistle Noise From The Turbocharger
AFFECTED VEHICLE RANGE:
MODEL:
F-PACE (X761)
MODEL YEAR:
2017
VIN:
046303-097602
ASSEMBLY PLANT:
Solihull
APPLICABILITY:
INGENIUM I4 2.0L Diesel
MARKETS:
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NORTH AMERICA
CONDITION SUMMARY:
SITUATION:
A whine or whistle noise from the exhaust system may be evident when the engine is between 1,7002,000 Revolutions Per Minute (RPM). This noise may also be heard inside the passenger compartment
when driving at low speeds up to 64 km/h (40 mph).
CAUSE:
This may be caused by noise from the turbocharger being transmitted via the exhaust system mounting
rubber.
NOTE:
This issue affects only vehicles with an engine serial number up to and including 151001W0302.
Use the Jaguar Land Rover (JLR) Claims Submission System to obtain the engine serial number or
refer to the Service Information below.
ACTION:
Should a customer express this concern, follow the Workshop Procedure below.
PARTS:
NOTE:
* - an allowance $1.87 (or local equivalent) has been provided to cover the cost of the 2 locally
sourced exhaust mounting rubber O-rings (10mm internal diameter). Claim using Sundry Code
‘ZZZ001’.
PART NUMBER
DESCRIPTION
QUANTITY
JDE39467
Turbocharger assembly
1
JDE38503
Turbocharger to exhaust manifold gasket
1
C2C41707
Exhaust isolator system rubber
1
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PART NUMBER
DESCRIPTION
QUANTITY
AJ813362
Oil supply tube sealing washers
4
JDE36824
Oil drain tube upper O-ring
1
JDE36825
Oil drain tube lower O-ring
1
T2H11760
Turbocharger to diesel particulate filter gasket
1
T4N15214
Exhaust Gas Recirculation (EGR) to turbocharger O-ring
1
AJ813344
EGR cooler to valve gasket
1
TOOLS:


Jaguar Land Roverapproved
diagnostic tool with
latest SDD
Software
Management Pack

Jaguar Land Roverapproved
Midtronics battery
power supply

Inline Diagnostic
Unit 2 (IDU2)
Noise, vibration
and harshness unit
WARRANTY:
NOTES:
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Repair procedures are under constant review, and therefore times are subject to change; those
quoted here must be taken as guidance only. Always refer to JLR claims submission system to
obtain the latest repair time.
The JLR Claims Submission System requires the use of causal part numbers. Labor only claims
must show the causal part number with a quantity of zero.
DESCRIPTION
SRO
TIME
(HOURS)
CONDITION
CODE
CAUSAL
PART
Turbocharger - Noise, Vibration and Harshness Application
86.98.46
0.2
42
JDE36863
Install a new exhaust mounting rubber
30.20.02
0.2
42
C2C41707
Turbocharger - Renew - F-PACE (X761)
18.50.32
1.2
42
JDE36863
NOTE:
Normal Warranty procedures apply.
SERVICE INFORMATION:
1
NOTE:
This issue affects only vehicles with an engine serial number up to and including
151001W0302. Use the Jaguar Land Rover (JLR) claims submission system to obtain the
engine serial number or go to Step 1.
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
Locate and record the engine serial number.
If the engine serial number is higher than 151002W0302, do not continue with this
Technical Bulletin.
If the engine serial number is 151001W0302 or lower, go to the Workshop
Procedure below.
WORKSHOP PROCEDURE:
WARNING:
Observe due care when working near a hot exhaust system.
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
Remove the right undershield.
2

Remove the 2 exhaust system mounting rubber bracket retaining bolts.
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
Remove the exhaust hanger bracket and exhaust mounting rubber from the exhaust system.
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
Remove and discard the exhaust mounting rubber from the exhaust hanger.
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
Install 1 locally sourced, 10mm internal diameter rubber O-ring onto the exhaust mounting rubber
bracket (1).
Install the exhaust mounting rubber (2).
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
Install 1 locally sourced, 10mm internal diameter rubber O-ring onto the exhaust system.
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
Install the exhaust hanger bracket and the new exhaust mounting rubber to the exhaust system.
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
Install the exhaust system hanger bracket retaining bolt.
Torque: 26 Nm.
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
Install the exhaust hanger bracket retaining bolt.
Torque: 10 Nm.
10

Install the right undershield.
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Road test the vehicle to verify the turbocharger whine/whistle noise is reduced.
If the turbocharger whine/whistle is reduced, do not continue with this Technical
Bulletin.
Return the vehicle to the customer.
If the turbocharger whine/whistle noise is not reduced, go to the Diagnostic
Procedure below.
DIAGNOSTIC PROCEDURE:
CAUTIONS:
A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle startup battery during diagnosis / module programming.
All ignition ON/OFF requests must be carried out. Failure to perform these steps may cause
damage to control modules in the vehicle.
1
NOTE:
The Jaguar Land Rover-approved diagnostic tool must be loaded with SDD152.04
Software Management Pack v288 (or later).
Connect the Jaguar Land Rover-approved diagnostic tool to the vehicle and begin a new session.
2
Follow all on-screen instructions, allowing the diagnostic tool to read the VIN, identify the vehicle,
and initiating the data collect sequence.
3
If the hyperlink is not available:
1 Select Diagnosis from the Session Type screen.
2 Select the Selected Symptoms tab.
3 Select Powertrain - Engine system - Engine performance
4 Select continue.
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5 Select the Recommendations tab.
6 Select Run to perform the 'Special applications - Noise, vibration and harshness
sensor diagnostic test - Turbocharger' option.
4
Follow all on-screen instructions until the application completes successfully.
1 When all tasks are complete, go to the next Step.
5
Exit the current session.
1 Select the Session tab.
2 Select the Close Session option.
6
7
Disconnect the diagnostic tool and battery power supply from the vehicle.

Example of a 'pass'.
If the turbocharger does pass (✓) the diagnostic test, carry out further diagnostics
(see TOPIx Workshop Manual section 303-04E: Fuel Charging and Controls https://topix.jaguar.jlrext.com/topix/content/document/view?id=898276
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Turbocharger - INGENIUM I4 2.0L Diesel - Diagnosis and Testing - Turbocharger .
8

Example of a 'fail'.
If the turbocharger does not pass [fails - (✕)] the diagnostic test, replace the
turbocharger (see TOPIx Workshop Manual section 303-04E: Fuel Charging and
Controls - Turbocharger - INGENIUM I4 2.0L Diesel - Removal and Installation Turbocharger).
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