122-B9V4V-06

All
Advanced Technical Information
0
1602
Approval and Support Management Program (ASM)
Revision:
This ATI bulletin replaces bulletin Group 0, #1602, dated February 21, 2018.
– A&S Timeline chart on page 1 was revised.
– A&S Overview chart on page 2 was revised.
Models:
All
Model Years:
2009 - on
Information:
The Approval and Support Management system was created to offer assistance to the dealer organization
with new and complex technical issues by utilizing the Support Specialists within Porsche R&D. As a result,
this process has reduced vehicle downtime and repeat repairs substantially.
P
Note: G1 II is the 2014 facelift. E2 II is the 2015 facelift.
Details
2018
A&S Timeline
1
2
3
4
5
6
7
2019
8
9 10 11 12 1
2
3
4
5
6
911
991 II GT3 RS: engine
991 II GT2 RS: engine
Cayenne
E3 all models: engine & ECU, gearbox & ECU,
zFAS*, 48V system & PDCC Sport
E3 e-hybrid: high voltage components & control units
E2 II S e-hybrid: replacement of HV-battery & ECU, E-Box
Extended
Panamera
G2 e-hybrid: high voltage components & control units
G1 II S e-hybrid: replacement of HV-battery & ECU, E-Box
Extended
Extended
918 Spyder **
Engine, PDK, Touchpanel, high voltage components
Extended
Guided repair processes
918 Spyder Service Level 3 ***
Critical HV-Battery
*
Footnotes:
* zFAS
** Service level 2:
*** Service level 3:
Central CU for driver assistance systems (zentrale Fahrerassistenzsysteme).
Demounting/mounting of powertrain components; engine and gearbox repairs; hybrid components; high voltage battery;
demounting/mounting CFRP structure.
Liquid metal paintwork; film-covered body (Decor wraps, complete film cover); CFRP structure repair (Monocoque, power
unit rack), HV battery repair, PDK transmission and combustion engine repair.
©2018 Porsche Cars North America, Inc.
AfterSales
May 9, 2018
Page 1 of 2
All
1602
0
Information:
Advanced Technical Information
Procedure for Approval and Support Management (ASM)
(cont’d)
In the event that a vehicle comes into the workshop with a verified and undiagnosable complaint pertaining to
one of the current ASM topics, please complete the following:
1. Create a PQIS job with uploaded VAL.
2. Create a TLAR (after utilizing all dealer resources such as PIWIS workshop documents and bulletins).
On the TLAR, please provide the original customer complaint and details of your test results. It is important
that we have in depth knowledge of the
diagnosis that has been performed.
A
P
Details
A&S Overview
A&S
Components
Engine & DME
991 II GT3 RS
991 II GT2 RS
Transmission
and
control unit
(PDK, Tiptronic)
High voltage
components &
control units
HV-Battery/
ECU/ E-Box
replacement
x
x
x
x
E3 e-hybrid
x
x
E3
x
x
E2 II S e-hybrid
G1 II S e-hybrid
x
x
x
x
Touchpanel
x
x
918 Spyder
Footnote:
* zFAS
ECU
Assistance
systems
zFAS*
x
G2 e-hybrid
Guided repair
process
48V system/
PDCC sport
•
•
x
x
x
x
Critical HV- battery
918 Spyder Service Level 3 Processes (full film wrap, CFRP, engine repair)
Central CU for driver assistance systems (zentrale Fahrerassistenzsysteme).
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne® Cayman®, Macan®, Panamera®,
Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and distinctive shapes of the Porsche automobiles such as, the federally
registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners. Porsche Cars North America, Inc. believes the specifications to be correct at the time of
printing. However, specifications, standard equipment and options are subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. Please
ask your authorized Porsche dealer for advice concerning the current availability of options and verify the optional equipment that you ordered. Porsche recommends seat belt usage and observance of traffic laws at all times.
May 9, 2018
Page 2 of 2
AfterSales
©2018 Porsche Cars North America, Inc.