SSM73065

Service Bulletin Details

Public Details for: SSM73065

Issue: oil leakage from the joint of 9 hp transmission and front differential following a repair in and around the transmission internal differential right output half shaft.


- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -

5/17/2018
SSM73065 - 9HP Transmission Internal Differential Seal Plug Missing | TOPIx
Reference
SSM73065
Models
Discovery Sport / L550
Range Rover Evoque / L538
Title
9HP Transmission Internal Differential Seal Plug Missing
Category
Driveline
Last modified
16-May-2018 00:00:00
Symptom
501000 Automatic Transmission Concerns
Attachments
11SSM73065 Differential Sealing Plug.pdf
Content
Issue:
Oil leakage from the joint of 9 HP transmission and front differential
following a repair in and around the Transmission internal differential
right output half shaft.
Cause:
Transmission internal differential right output half shaft sealing plug
missing.
Action:
When removing or refitting the automatic transmission and/or the front
differential please check the integrity and fitment of the transmission
internal differential right output half shaft sealing plug.
Please see attachment "SSM73065 Differential Sealing Plug" for
examples.
Images A1 and A2 show the differential sealing plug intact (Differential
cross pin not visible)
Images B1 and B2 show the differential sealing plug missing
(Differential cross pin visible)
Under no circumstances must any tooling be used to remove
the halfshafts by attempting to push the halfshafts out through
the transmission as this will dislodge the sealing plug.
If the sealing plug is in place please carry on with the repair.
If the sealing plug is missing and cannot be located there is a
chance the plug may be within the automatic transmission unit. In
this case please escalate to the recommended department and
also please raise an EPQR.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=895710
Technicians - Please rate this SSM and provide comments so that
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5/17/2018
SSM73065 - 9HP Transmission Internal Differential Seal Plug Missing | TOPIx
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=895710
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