18L02

David J. Johnson
Director
Service Engineering Operations
Ford Customer Service Division
Ford Motor Company
P. O. Box 1904
Dearborn, Michigan 48121
June 14, 2018
TO:
All U.S. Ford and Lincoln Dealers
SUBJECT:
DELIVERY HOLD - Special Field Action 18L02
Certain 2017 Model Year Multiple Vehicle Lines
California Emission Warranty Parts Coverage
AFFECTED VEHICLES
Vehicle
Model Year
Explorer
Assembly Plant
Chicago
Taurus
Build Dates
May 23, 2016 through July 20, 2017
October 27, 2016 through August 8, 2017
Fiesta
Cuautitlan
November 28, 2016 through July 19, 2017
F-150
Dearborn
March 14, 2016 through July 2, 2017
Continental
Flat Rock
Mustang
Fusion
Hermosillo
MKZ
F-150
Transit
2017
Kansas City
July 13, 2016 through July 26, 2017
June 1, 2016 through July 21, 2017
January 14, 2016 through August 2, 2017
March 16, 2016 through September 5, 2017
October 15, 2016 through August 18, 2017
August 3, 2016 through July 26, 2017
F-Super Duty
Kentucky
April 25, 2016 through November 18, 2017
Focus
Michigan
November 2, 2016 through July 17, 2017
Edge
Flex
MKT
October 5, 2016 through 25 August 25, 2017
Oakville
MKX
Focus RS
October 19, 2016 through June 19, 2017
August 17, 2016 through June 19, 2017
October 13, 2016 through September 28, 2017
Saarlouis
September 20, 2016 through July 21, 2017
Transit
Valencia
August 2, 2016 through July 28, 2017
Connect
(Spain)
Affected vehicles are identified in OASIS and FSA VIN Lists.
REASON FOR THIS ACTION
In all of the affected vehicles, the long term defects warranty parts list in the California emissions
warranty section of the Warranty Guide incorrectly omitted applicable parts.
All parts that were incorrectly excluded in the original 2017 Model Year Ford, Lincoln, Ford Hybrid, or
Lincoln Hybrid Warranty Guide, and listed on either the updated 2017 Ford Warranty Addendum or
 Copyright 2018 Ford Motor Company
the 2017 Lincoln Warranty Addendum, are covered for vehicles registered in California or states that
have adopted California’s emission warranty rules for 7 years/70,000 miles, whichever first occurs.
Note: This Special Field Action 18L02 is related to Customer Satisfaction Program 18M02, which is
being released at the same time. Special Field Action 18L02 addresses customer notification, while
Customer Satisfaction Program 18M02 addresses the warranty extension.
SERVICE ACTION
Before delivering any of the vehicles involved in this program, dealers are to perform the following:
• Stock Vehicles: Dealers are to install applicable Attachment IV: 2017 Ford, Lincoln, Ford
Hybrid, or Lincoln Hybrid Warranty Addendum parts list, as applicable, in their stock vehicles
and leave the original supplement.
• Sold Vehicles: Dealer action is NOT required for sold vehicles. Customers that have taken
delivery of their vehicles will be sent a letter informing them that the California long-term
emissions warranty coverage is being extended for selected parts.
If a vehicle meeting the coverage criteria (including the state of registration) requires service, dealers
are to search the parts list in Attachment V to confirm any extended warranty coverage. This service
must be performed at no charge to the vehicle owner.
OWNER NOTIFICATION MAILING SCHEDULE
Owner Letters are expected to be mailed the week of July 23, 2018. Dealers should extend the
warranty coverage on affected vehicles as listed in Attachment V, whether or not the customer has
received a letter.
EXPIRATION DATE
This program extends the California emissions warranty coverage of affected vehicles to 7 years,
70,000 miles, whichever occurs first. Expiration of coverage is determined on a vehicle-specific basis.
ATTACHMENTS
Attachment I:
Administrative Information
Attachment II:
Labor Allowances and Parts Ordering Information
Attachment III:
Technical Information – Not Applicable For This Program
Attachment IV:
2017 Ford, Lincoln, Ford Hybrid, and Lincoln Hybrid Warranty Addendum
Attachment V:
Additional Parts Receiving California 7/70 Emissions Warranty Coverage
Owner Notification Letters
QUESTIONS & ASSISTANCE
For questions and assistance, contact the Special Service Support Center (SSSC) via the SSSC Web
Contact Site. The SSSC Web Contact Site can be accessed through the Professional Technician
Society (PTS) website using the SSSC link listed at the bottom of the OASIS VIN report screen or
listed under the SSSC tab.
Sincerely,
David J. Johnson
 Copyright 2018 Ford Motor Company
ATTACHMENT I
Page 1 of 1
DELIVERY HOLD - Special Field Action 18L02
Certain 2017 Model Year Multiple Vehicle Lines
California Emission Warranty Parts Coverage
OASIS ACTIVATION
OASIS will be activated on June 14, 2018.
FSA VIN LISTS ACTIVATION
FSA VIN Lists will be available through https://web.fsavinlists.dealerconnection.com on June 14,
2018. Owner names and addresses will be available by August 7, 2018.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this program is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this service
action.
SOLD VEHICLES
Letters are being mailed to vehicle owners, with instructions to insert the letters into their existing
Warranty Guides for future reference.
STOCK VEHICLES
•
•
Correct all affected units in your new vehicle inventory before delivery.
Use OASIS to identify any affected vehicles in your used vehicle inventory.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this Field Service Action.
CLAIMS PREPARATION AND SUBMISSION
• Enter claims using Dealer Management System (DMS) or One Warranty Solution (OWS)
online.
o When entering claims, select claim type 31: Field Service Action. The FSA number 18L02
is the sub code.
o For additional claims preparation and submission information, refer to the Recall and
Customer Satisfaction Program (CSP) Repairs in the OWS User Guide.
• Additional labor and/or parts must be claimed as related damage on a separate repair line
from the FSA. IMPORTANT: Click the radio button on the Related Damage Indicator.
 Copyright 2018 Ford Motor Company
ATTACHMENT II
Page 1 of 1
DELIVERY HOLD - Special Field Action 18L02
Certain 2017 Model Year Multiple Vehicle Lines
California Emission Warranty Parts Coverage
LABOR ALLOWANCES
Description
Unsold Vehicles Only: Place Attachment IV: 2017 Ford,
Lincoln, Ford Hybrid, or Lincoln Hybrid Warranty Addendum,
as applicable, in stock units, close both 18M02 and 18L02
recalls.
Labor Operation
Labor Time
18L02B
0.2 Hours
PARTS REQUIREMENTS
Parts are not required to complete this repair.
 Copyright 2018 Ford Motor Company
2017 FORD HYBRID WARRANTY ADDENDUM
The chart on the following page replaces the chart with the title
COVERAGE FOR 2017 MODEL VEHICLES UNDER LONG
TERM DEFECTS WARRANTY found on Page 29 in The New
Vehicle Limited Warranty for Your 2017-Model Vehicle under
the section called What is Covered?.
HM6J 19T201 GA
June 2017
1st Printing
2.0L Fusion Hybrid
Part Name
Brake Vacuum Pump
Power Steering Wiring Assembly
EPAS Harness (Power Steering)(MIL concerns only)
Catalytic Converter
Cam Timing Assembly
Hybrid Powertrain Control Module
Inverter System Controller
Transmission Range Sensor/Detent Assembly
Electrical Water Pump Assembly
Fuel Tank
Fuel Delivery Module
Exhaust Manifold Gasket
Battery Energy Control Module
On-Board Battery Charger
High Voltage Traction Battery
Instrument Cluster (1)
Powertrain Control Wiring Harness (2)
Powertrain Control Module (PCM)/ Engine Control Module (ECM)
Main Body Wiring Harness (2)
Dash Panel & Headlamp Junction Wiring (2)
Main Wiring Assembly (2)
Fuel Sender Wiring Assembly (2)
Roof Wiring Harness (2)
Main Jumper Wiring Assembly (2)
Electric Coolant Heater Assembly (2)
2.0L C-Max Hybrid
COVERAGE FOR 2017 MODEL VEHICLES
(GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(Coverage for up to 7 years/70,000 miles, whichever first occurs)
X(5)
X(5)
X
X
X
X
X(5)
X(5)
X
X
X(5)
X(5)
X
X
X
X
X
X(5)
X
X
X
X
X
X
X
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
(2) for MIL illumination only
(3) for EcoBoost Engine only
(4) for non-EcoBoost Engine only
(5) for Plug-in Hybrid vehicles only
X
X
X
X
X(5)
X
X
X
X
X
X
X
X
X
X
2017 Ford Warranty addendum
The chart on the following page replaces the chart with the title
COVERAGE FOR 2017 MODEL VEHICLES UNDER LONG
TERM DEFECTS WARRANTY found on Page 29 in The New
Vehicle Limited Warranty for Your 2017-Model Vehicle under
the section called What is Covered?.
HW7J 19T201 GA
June 2017
1st Printing
1.5L Fusion
1.6L Fiesta
1.5L Escape
2.0L Focus
2.0L Fusion
X
X
X
X
X
2.0L Edge
X
X
2.0L Escape
X
X
2.0L Taurus
X
X
2.3L Explorer
X
X
2.3L Focus
X
X
2.3 Mustang
X
X
2.5L Fusion
X
X
2.5L Escape
X
X
2.5L Transit Connect
X
X
X
X
2.7L Edge
X
X
X
X
X
3.5L Edge
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
3.5L Expedition
X
3.5L Flex
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Fuel Tank
X
X
X
X
(3) for EcoBoost Engine only
(2) for MIL illumination only
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
Fuel Pump to Fuel Rail Tube
Fuel Delivery Module
Fuel Tank Sender
Sensor to Rail Fuel Line
Fuel Supply Manifold Assembly
Auxiliary Fuel Tank Filler Kit
Fuel Tank Shield
X
Transmission Solenoid Assembly
X
X
X
X
X
X
X
X
X
X
X
X(3)
X
X
X
X
X
X
X(3)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X(3)
X
X
X
X
3.5L F-150
X
X
X
X
X
X
X
3.5L Taurus
Pressure Regulator Sensor
X
X
X
X
X
X
3.5L Transit
Trans Internal MLF Wiring Harness
Transmission Control Module Assembly
Exhaust Manifold and Turbo to Up-Pipe Gaskets /
Exhaust manifold Exhaust Left Bank Gasket
Charge Air Cooler
X
X
X
X
X
X
Turbocharger
X
X
CHT Sensor
Valve Rocker cover Assembly (RH, LH)
X
X(3)
Variable Camshaft Timing Assembly
Crankshaft Position Sensor (CKP)
Engine Variable Camshaft Timing Solenoid
X
X
X(3)
X
X
3.5L Explorer
Engine Variable Timing Assembly
Cam Timing Assembly
DEF Tank
X
X
X
2.7L F-150
DEF Tank
X
X
2.7 Fusion
X
X
X
3.2L Transit
Catalyst and Particulate Filter Assembly
Catalyst Inlet Pipe
X
3.7L Explorer
X
X
X
X
X
3.7 Mustang
X
X
X
X
3.7L Taurus
X
X
X
X
X
X
X
X
X
X
X
3.7L Transit
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
1.0L Focus
X
5.0L F-150
X
1.0L Fiesta
X
6.2L Econoline
Catalytic Converter
Part Name
6.2L Superduty
ABS Electronic control Module
5.0L Mustang
COVERAGE FOR 2017 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(COVERAGE FOR UP TO 7 YEARS/70,000 MILES, WHICHEVER FIRST OCCURS)
5.2L Mustang
2
6.7L Superduty
X
X
X
X
X
X
X
X
X
6.8L Superduty
X
X
X
X
X
6.8L Econoline
X
X
X
X
X
X
X
X
X
X
X
X
6.8L Motorhome & Stepvan Chassis
3
Part Name
1.0L Fiesta
1.0L Focus
X
2.0L Fusion
X
X
X
X
X
X
X
X
X
X
2.5L Fusion
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
(3) for EcoBoost Engine only
(2) for MIL illumination only
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
Main Jumper Wiring Assembly (2)
Roof Wiring Harness (2)
Interior Wiring Assembly (2)
X
X
Fuel Sender Wiring Assembly (2)
Rear Lamp Wiring Assembly (2)
Main Wiring Assembly (2)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Dash Panel & Headlamp Junction Wiring (2)
X
X
Main Body Wiring Harness (2)
X
X
X
X
X
Knock Sensor
X
X
X
X
X
Powertrain Control Module (PCM)/ Engine Control
Module (ECM)
X
X
X
Sensor Coolant Temp
Powertrain Control Wiring Harness (2)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Instrument Cluster (1)
X
Fuel Injector Wiring Harness (2)
Air Intake Throttle Body
Fuel Injector Fuel Supply Manifold
Fuel Injector
X
X
X
X
X
X
2.5L Escape
Fuel Injector Manifold Return Line
X
2.7L Edge
X
X
2.7 Fusion
X
X
2.5L Transit Connect
X
2.7L F-150
X
3.2L Transit
High Pressure Fuel Inejctor Pump
Exhaust Adapter
Outlet Tube
X
X
Flat/Ring Exhaust Gasket
EGR Cooler Bypass Control Solenoid
X
Exhaust Manifold Gasket
X
2.0L Edge
X
2.0L Escape
X
2.0L Taurus
X
X
2.0L Focus
X
2.3L Explorer
Exhaust Manifold (Left-Hand)
X
1.6L Fiesta
X
1.5L Escape
X
2.3L Focus
X
X
1.5L Fusion
X
2.3 Mustang
Exhaust Manifold (Right-Hand)
Intake Manifold
Turbocharger Control Solenoid
Fuel Pump Assembly
3.5L Edge
X
X
X
X
X
X
3.5L Explorer
X
X
X
X
X
X
X(3)
X
X
X(3)
X(3)
X
X(3)
X
X
3.5L Expedition
X
X
X
X
X
X
X
X
X
X
X
X
X
X
3.5L Flex
X
X
X
X
X
X
X
X
X
X
X
X
X
X
3.5L F-150
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
3.5L Taurus
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
3.5L Transit
X
X
X
X
X
X
X
X
X
3.7L Explorer
X
X
X
X
X
X
3.7 Mustang
X
X
X
X
X
X
X
X
X
3.7L Taurus
X
X
X
X
X
X
X
3.7L Transit
X
X
X
X
5.0L F-150
X
X
X
X
X
X
X
X
X
X
X
5.0L Mustang
X
X
X
X
X
X
X
X
X
X
X
5.2L Mustang
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
6.2L Econoline
COVERAGE FOR 2017 MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(COVERAGE FOR UP TO 7 YEARS/70,000 MILES, WHICHEVER FIRST OCCURS)
6.2L Superduty
X
X
X
X
X
X
X
X
6.7L Superduty
X
X
X
X
X
X
X
X
X
X
X
6.8L Superduty
X
X
X
X
X
X
X
X
X
X
X
6.8L Econoline
X
X
X
X
X
X
X
X
X
X
X
X
X
X
6.8L Motorhome & Stepvan Chassis
4
2017 LINCOLN HYBRID WARRANTY ADDENDUM
The chart on the following page replaces the chart with the title
COVERAGE FOR 2017 MODEL VEHICLES UNDER LONG
TERM DEFECTS WARRANTY found on Page 26 in The New
Vehicle Limited Warranty for Your 2017-Model Vehicle under
the section called What is Covered?.
HH6J 19T201 FA
June 2017
1st Printing
Part Name
2.0L MKZ Hybrid
COVERAGE FOR 2017 MODEL VEHICLES
(GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(Coverage for up to 7 years/70,000 miles, whichever first occurs)
Brake Vacuum Pump
X
Power Steering Wiring Assembly
X
Catalytic Converter
X
Cam Timing Assembly
X
Variable Camshaft Timing Assembly
X
Inverter System Controller
X
Fuel Tank
X
Fuel Delivery Module
X
Exhaust Manifold Gasket
X
Flat/Ring Exhaust Gasket
X
High Voltage Traction Battery
X
Instrument Cluster (1)
X
Powertrain Control Wiring Harness (2)
X
Powertrain Control Module (PCM)/ Engine Control Module (ECM)
X
Main Body Wiring Harness (2)
X
Main Wiring Assembly (2)
X
Main Jumper Wiring Assembly (2)
X
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
(2) for MIL illumination only
2017 LINCOLN WARRANTY ADDENDUM
The chart on the following page replaces the chart with the title
COVERAGE FOR 2017 MODEL VEHICLES UNDER LONG
TERM DEFECTS WARRANTY found on Page 25 in The New
Vehicle Limited Warranty for Your 2017-Model Vehicle under
the section called What is Covered?.
HW1J 19T201 FA
September 2017
2nd Printing
3.0L Continental
3.5L MKT
3.5L Navigator
X
X
X
X
X
X
X
X
Engine Variable Timing Assembly
X
X
X
X
X
X
X
X
X
Valve Rocker cover Assembly (RH, LH)
Turbocharger
X
X
X
Transmission Solenoid Assembly
X
X
X
Fuel Tank
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Fuel Pump Assembly
X
X
Intake Manifold
X
Exhaust Manifold (Right-Hand)
X
Exhaust Manifold (Left-Hand)
X
X
X
X
X
X
Exhaust Manifold Gasket
X
X
X
X
X
X
X
X
Flat/Ring Exhaust Gasket
EGR Cooler Bypass Control Solenoid
X
X
X
X
Exhaust Adapter
X
X
X
X
X
X
X
Powertrain Control Wiring Harness (2)
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Sensor Coolant Temp
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Knock Sensor
X
X
Dash Panel & Headlamp Junction Wiring (2)
X
X
X
X
X
X
X
X
X
X
Rear Lamp Wiring Assembly (2)
X
X
X
X
X
Fuel Sender Wiring Assembly (2)
X
X
X
X
X
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
(2) for MIL illumination only
X
X
X
X
Main Jumper Wiring Assembly (2)
X
X
X
Instrument Cluster (1)
Main Wiring Assembly (2)
X
X
X
Fuel Injector Fuel Supply Manifold
Main Body Wiring Harness (2)
X
X
Fuel Injector
Powertrain Control Module (PCM)/ Engine Control
Module (ECM)
X
X
Fuel Pump to Fuel Rail Tube
Turbocharger Control Solenoid
X
X
X
Fuel Supply Manifold Assembly
Fuel Delivery Module
X
X
X
Engine Variable Camshaft Timing Solenoid
Variable Camshaft Timing Assembly
3.7L Continental
3.0L MKZ
X
X
Cam Timing Assembly
Part Name
3.7LMKX
2.7L MKX
X
Catalytic Converter
3.7L MKT
2.3L MKC
X
2.0L MKZ
X
2.0L MKC
2.7L Continental
COVERAGE FOR 2017 MODEL VEHICLES
(GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(Coverage for up to 7 years/70,000 miles, whichever first occurs)
ATTACHMENT V
Page 1 of 2
Additional Parts Receiving California 7/70 Emissions Warranty Coverage
Fuel Tank
X
9002
Fuel Pump to Fuel Rail Tube
9J323
X
Exhaust Manifold Gasket
9448
X
Flat/Ring Exhaust Gasket
9450
Instrument Cluster (1)
Powertrain Control Wiring Harness (2)
12A581
Sensor Coolant Temp
12A648
Powertrain Control Module (PCM)/ Engine Control Module (ECM) 12A650
X
X
X
X
X
X
X
X
X
X
X
X
X
X
14406
X
X
(1) for Service Engine Soon/Malfunction Indicator Lamp (MIL) functionality concerns only
(2) for MIL illumination only
X
X
X
X
14A005
14401
Fuel Sender Wiring Assembly (2)
6.7L Superduty
5.2L Mustang
5.0L Mustang
5.0L F-150
3.7 Mustang
X
Main Body Wiring Harness (2)
14335
3.7L Explorer
X
12A699
Roof Wiring Harness (2)
X
X
X
Knock Sensor
Main Wiring Assembly (2)
3.5L Transit
X
9H307
9S468
10849
3.5L Taurus
X
X
Fuel Delivery Module
EGR Cooler Bypass Control Solenoid
3.5L F-150
3.5L Flex
3.5L Explorer
2.7L Fusion
2.7L F-150
2.7L Edge
2.5L Transit Connect
2.5L Fusion
2.3L Mustang
2.3L Focus
2.3L Explorer
2.0L Edge
2.0L Fusion FHEV Hybrid
2.0L Fusion PHEV Hybrid
2.0L Fusion
7G391
2.0L Focus
5H270
Transmission Solenoid Assembly
1.6L Fiesta
Part Name
Catalyst and Particulate Filter Assembly
1.5L Fusion
1.0L Focus
ADDITIONAL COVERAGE FOR 2017 MODEL YEAR FORD VEHICLES (GVWR OF 14,000 LBS. OR LESS) UNDER LONG TERM DEFECTS WARRANTY
(Coverage for up to 7 years/70,000 miles, whichever first occurs)
X
X
X
X
X
X
X
ATTACHMENT V
Page 2 of 2
Additional Parts Receiving California 7/70 Emissions
Warranty Coverage
X
Fuel Pump to Fuel Rail Tube
X
Intake Manifold
X
EGR Cooler Bypass Control Solenoid
Knock Sensor
Main Body Wiring Harness (2)
(1) for Service Engine Soon/Malfunction
Indicator Lamp (MIL) functionality
concerns only
(2) for MIL illumination only
3.7L Continental
X
Fuel Tank
Powertrain Control Wiring Harness (2)
3.7L MKX
3.5L MKT
3.0L Continental
3.0L MKZ
2.7L MKX
2.7L Continental
2.0L MKZ FHEV Hybrid
Part Name
Catalytic Converter
2.0L MKZ
ADDITIONAL COVERAGE FOR 2017 MODEL YEAR LINCOLN VEHICLES
(GVWR OF 14,000 LBS. OR LESS)
UNDER LONG TERM DEFECTS WARRANTY
(Coverage for up to 7 years/70,000 miles, whichever first occurs)
X
X
X
X
X
X
X
X