5NP-Y4N3B-08

GROUP
NUMBER
BODY ELECTRICAL
DATE
Technical Service Bulletin
SUBJECT:
18-BE-011
MODEL(S)
JULY, 2018
MULTIPLE
MODELS
UNABLE TO SET OR VIEW D-AUDIO CLOCK
Description: This bulletin describes the procedure to diagnose the vehicle’s D-Audio unit as a result
of the inability to set the clock or view it on the top of the screen.
SYMPTOM(S)
No Clock Displayed at Top Center of Screen
Date/Time Settings Grayed out
Certain D-Audio Equipped Models:
Applicable Vehicles:






17MY – 18MY Elantra (AD)
18MY Ioniq Hybrid (AE HEV)
17MY Sonata Hybrid (LF HEV)
16MY – 17MY Sonata (LF)
16MY – 17MY Elantra GT (GD)
17MY – 18MY Santa Fe Sport (AN)
 18MY Elantra GT (PD)
 17MY Veloster (FS)
 17MY – 18MY Santa Fe (NC)
Warranty Information: Normal warranty applies where applicable.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
SUBJECT:
UNABLE TO SET OR VIEW D-AUDIO CLOCK
Diagnostic Diagram:
Start the vehicle by
using the key (A), or
with the Start Stop
Button (A).
A
No Date or Time at Top Center of
Screen
Clock Settings Grayed Out –
Cannot Adjust Time
Replace radio assembly
Replace radio assembly
Confirm symptom(s)
Action(s)
TSB #: 18-BE-011
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