NTB18-049

Reference:
Date:
NTB18-049
July 19, 2018
VOLUNTARY SERVICE CAMPAIGN
2012 – 2017 VERSA SEDAN; ECM REPROGRAM
CAMPAIGN ID #:
APPLIED VEHICLES:
PM827
2012 – 2017 Versa Sedan (N17)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 2012 –
2017 Versa Sedan vehicles that are currently registered in the states of Arizona or Nevada.
The Engine Control Module (ECM) software will be reprogrammed. This service will be
performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PM827 to this campaign. This number must
appear on all communication and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/11
SERVICE PROCEDURE
REPROGRAM THE ECM
IMPORTANT: Before starting, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the Internet (Wi-Fi or cable).
NOTE:

Most instructions for reprogramming with CONSULT-III plus (C-III plus) are
displayed on the CONSULT PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.

Take the vehicle for a 10 minute drive in order to meet the following Idle Air Volume
Learn (IAVL) conditions:
 Engine coolant temperature: 70 -100°C
(158 - 212°F)
 Battery voltage: More than 12.9V (At idle)
 Transmission: Warmed up

After reprogramming is complete, you will be
required to perform Throttle Valve Closed
Position, Idle Air Volume Learn, Accelerator
Closed Position, and DTC erase.
Figure A
CAUTION:

Connect the GR8 to the 12V battery and select ECM Power Supply Mode.
If the vehicle battery voltage goes below 12.0V or above 15.5V during
reprogramming, the ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the VI. If Bluetooth® signal waves are
within range of the CONSULT PC during reprogramming, reprogramming may
be interrupted and the ECM may be damaged.
2/11
NTB18-049
1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized / connected.

The serial number will display when the plus VI is recognized / connected.
4. Select Re/programming, Configuration.
Step 3;
Plus VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.
3/11
NTB18-049
6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows.
A. Find the ECM Part Number and write it on the repair order.
NOTE: This is the current ECM Part Number (P/N).
6A: Current ECM P/N
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current ECM Part Number
column in Table A, on the next page.

If there is a match, continue with the reprogramming procedure.

If there is not a match, reprogramming is not needed. Proceed to “Does Not
Require ECM Reprogram” in the CLAIMS INFORMATION section of this
bulletin.
4/11
NTB18-049
Table A
MODEL
MODEL
YEAR
Current ECM P/N: 23710-
2012
3AB2A, 3AB2D, 3AB2E
3AB3A, 3AB3D, 3AB3E
3AB4A, 3AB4D, 3AB4E,
3AB9A, 3AB9B, 3AB9C, 3AB9D
3AF0A, 3AF0B, 3AF0C
3AF1A, 3AF1B, 3AF1C, 3AF1D
3AF2A, 3AF2B, 3AF2C, 3AF2D
9KA0B,
9KA1B,
9KA2B,
9KA3B,
2013
9KA0C,
9KA1C,
9KA2C,
9KA3C,
9KA5A,
9KA6A,
9KA7A,
9KA0D,
9KA1D,
9KA2D,
9KA3D,
9KA5B
9KA6B
9KA7B
9KA0E
9KA1E
9KA2E
9KA3E
Versa Sedan
2014
9KF0A,
9KF1A,
9KF2A,
9KF3A,
2015
9KE0A, 9KE0B, 9KE0C, 9KE0D
9KE1A, 9KE1B, 9KE1C, 9KE1D, 9KE1E
9KE2A, 9KE2B, 9KE2D, 9KE2E, 9KE2F
2016
9KN0A, 9KN0B, 9KN0C
9KN1A, 9KN1B, 9KN1C
9KN2A, 9KN2B, 9KN2C
2017
9KS1A, 9KS1B, 9KS1C
9KS2A, 9KS2B, 9KS2C
9KS3A, 9KS3B, 9KS3C
5/11
9KF0B,
9KF1B,
9KF2B,
9KF3B,
9KF0C,
9KF1C,
9KF2C,
9KF3C,
9KF0D,
9KF1D,
9KF2D,
9KF3D,
9KF0E
9KF1E
9KF2E
9KF3E
NTB18-049
7. Follow the on-screen instructions to navigate C-III plus and reprogram the ECM.
NOTE:

In some cases, more than one new P/N for reprogramming is available.
 In this case, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle. Close C-III plus and refer back to ASIST for
further diagnosis.
Figure 3

Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service
Manager.
Figure 4
6/11
NTB18-049
8. When the screen in Figure 5 displays, reprogramming is complete.
NOTE: If the screen in Figure 5 does not display (reprogramming does not complete),
refer to the information on page 8.
9. Disconnect the battery charger from the vehicle.
10. Select Next.
Step
10
Figure 5
NOTE:

In the next steps, starting on page 9, you will perform Throttle Valve Closed Position,
Idle Air Volume Learn, Accelerator Closed Position, and DTC erase.

These operations are required before C-III plus will provide the final reprogramming
confirmation report.
7/11
NTB18-049
ECM recovery:
Do not disconnect plus VI or shut down Consult III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 6:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 6
If reprogramming does not complete and the “X” icon displays as shown in
Figure 7:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 7
8/11
NTB18-049
11. Follow the on-screen instructions to perform the following:

Throttle Valve Closed Position.

Idle Air Volume Learn (IAVL).
NOTE:
 Listed below are common conditions required for IAVL to complete.
 If IAVL does not complete within a few minutes, a condition may be out of
range.
 Refer to the appropriate ESM for specific conditions required for the
vehicle you are working on.
o Engine coolant temperature: 70 -100°C (158 - 212°F)
o Battery voltage: More than 12.9V (At idle)
o Selector lever: P or N
o Electric load switch: OFF (Air conditioner, headlamp, rear window defogger)
o Steering wheel: Neutral (Straight-ahead position)
o Vehicle speed: Stopped
o Transmission: Warmed up

Accelerator Pedal Close Position Learning

Erase DTCs
Continue to the next page.
9/11
NTB18-049
12. When the entire reprogramming process is complete, the screen in Figure 8 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
Step
13
Step
14
Step
15
Figure 8
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
10/11
NTB18-049
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) ID
PM827
DESCRIPTION
Reprogram ECM
Does Not Require ECM Reprogram
11/11
OP CODE
PM8270
PM8272
FRT
0.4 hrs.
0.3 hrs.
NTB18-049