SA-033-18

Service Alert
Mazda North American Operations
Irvine, CA 92618-2922
Subject:
NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION
Service Alert No.: SA-033/18
Last Issued: 07/03/2018
APPLICABLE MODEL(S)/VINS
2014-2015 Mazda6
2013-2015 CX-5
2013-2015 CX-9
DESCRIPTION
When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree
(Bluetooth) unit. When adding TomTom navigation, the cable must be unplugged from the HF unit and
plugged into the jumper harness that leads to the navi unit.
CX-5, CX-9
Page 1 of 2
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.
Service Alert No.: SA-033/18
Last Issued: 07/03/2018
Mazda6
If the GPS antenna was connected correctly per instructions, follow normal diagnostics to find the loss of
the GPS signal. This may be caused by a loose connection.
Page 2 of 2
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
© 2018 Mazda North American Operations, U.S.A.