SSM73972
Service Bulletin Details
Public Details for: SSM73972
Issue: customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open.
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 -
Models from 2018
| 2018 LAND ROVER DISCOVERY |
| 2018 LAND ROVER RANGE ROVER |
| 2018 LAND ROVER RANGE ROVER SPORT |
| 2018 LAND ROVER RANGE ROVER VELAR |
Models from 2017
| 2017 LAND ROVER DISCOVERY |
| 2017 LAND ROVER RANGE ROVER |
| 2017 LAND ROVER RANGE ROVER SPORT |
Models from 2016
| 2016 LAND ROVER DISCOVERY |
| 2016 LAND ROVER RANGE ROVER |
| 2016 LAND ROVER RANGE ROVER SPORT |
Models from 2015
| 2015 LAND ROVER DISCOVERY SPORT |
| 2015 LAND ROVER RANGE ROVER |
| 2015 LAND ROVER RANGE ROVER SPORT |
Models from 2013
| 2013 LAND ROVER RANGE ROVER |
7/24/2018 SSM73972 - Land Rover Door Latch Issues - Contamination with Silicon | TOPIx Reference SSM73972 Models Discovery / L462 Discovery Sport / L550 Range Rover / L405 Range Rover Sport / L494 Range Rover Velar / L560 Title Land Rover Door Latch Issues - Contamination with Silicon Category Body Last modified 24-Jul-2018 00:00:00 Symptom 112000 Latches/Locks & Security Content Issue: Customers are reporting that side door latches do not operate correctly. Symptoms include latches that will not lock / will not unlock / will not open. Cause: Migration of silicon based oils through the latch and onto the internal latch electric motors. Action: Under no circumstances should silicon based grease or oils be applied to door latches. Technicians - Please rate this SSM and provide comments so that future communications can be improved. 1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern. 3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern. 5 = Excellent – All required information provided to resolve the customer concern. https://topix.jaguar.jlrext.com/topix/content/document/view?id=916808 1/1