SSM74034

Service Bulletin Details

Public Details for: SSM74034

Issue: while carrying out the pre delivery inspection (pdi) using pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? May also appear on

- 2018 - 2017 - 2016 -

Models from 2018

Models from 2017

Models from 2016

8/23/2018
SSM74034 - Unable to unlock/lock vehicle with remote or start engine during PDI DTC B1DDB-55 B1DE4-55 | TOPIx
Reference
SSM74034
Models
F-PACE / X761
XE / X760
XF / X260
XJ / X351
Title
Unable to unlock/lock vehicle with remote or start engine during
PDI DTC B1DDB-55 B1DE4-55
Category
Electrical
Last modified
23-Aug-2018 00:00:00
Symptom
203000 Basic Electrical
Content
Issue: While carrying out the Pre Delivery Inspection (PDI) using
Pathfinder it may be found that the passive start and lock/ unlock
functionality using the key remote is not operating. The message
‘Smart key not found’ may also appear on the Instrument Cluster.
In addition the Diagnostic Trouble Codes DTCs B1DDB-55 and
B1DE4-55 are stored in the Body Control Module (BCM).
Cause: Remote Function Actuator (RFA) software
Action: If the concern above is apparent during the PDI carry out
the following steps:
1. Press the lock or unlock button on the remote 10 times
consecutively.
2. Using Pathfinder check to see if the DTCs B1DDB-55 and/ or
B1DE4-55 are stored in the BCM.
3. If either of the DTCs are stored, re-configure the existing RFA
module with reference to TOPIx Workshop Manual 419-10
‘Remote Function Actuator’ using Pathfinder P180 or later
loaded and go to next step. If any of the DTCs are not stored
continue with diagnosis with reference to TOPIx Workshop
Manual and Pathfinder.
4. Check operation of key remote, if passive and locking
functionality have returned, clear the DTCs and complete the
PDI. If the functionality remains inoperative continue with
diagnosis with reference to TOPIx Workshop Manual and
Pathfinder.
Note: 18MY only affected.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=922722
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8/23/2018
SSM74034 - Unable to unlock/lock vehicle with remote or start engine during PDI DTC B1DDB-55 B1DE4-55 | TOPIx
1 = Poor – Basic information provided – The SSM does not help
me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
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