SSM72441

Service Bulletin Details

Public Details for: SSM72441

Issue: retailers are replacing rear wiper motors.


- 2018 - 2017 - 2016 - 2015 -

6/22/2018
SSM72441 - L550 Discovery Sport rear screen wiper issues | TOPIx
Reference
SSM72441
Models
Discovery Sport / L550
Title
L550 Discovery Sport rear screen wiper issues
Category
Body
Last modified
22-Jun-2018 00:00:00
Symptom
102000 Window/Glass
Content
Issue: Retailers are replacing rear wiper motors.
Cause: Rear wiper intermittently operating – stopping in random
positions throughout the wiping/park cycle.
Action: Please raise an EPQR and submit session files associated to
any DTCs.
Please review the Earth Studs within the tailgate:
G4D480B
G4D481A
1. Please loosen the nuts and clean the earth points.
2. Refit the nuts and torque to 12Nm. Make sure that the earth studs
do not spin. If they do, they will require local repair using JLRMRPK4072 repair tool.
3. Complete a battery hard reset.
4. Re-test the wiper motor.
5. If the motor still fails, replace with a new motor and the original
motor will be returned for investigation.
Please contact Simon Owens to arrange return of the part.
[email protected]
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me
resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
https://topix.jaguar.jlrext.com/topix/content/document/view?id=903398
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