B620717

TIS Service Bulletin
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SI B62 07 17
Instruments
September 2017
Technical Service
INSTRUMENT CLUSTER REMAINS DARK & DOES NOT START
UP
This Service Information bulletin replaces SI B62 07 17 dated May 2017
What’s New:
• Changed affected production dates & options
• Procedure wording
• Changed I-level of software.
MODEL
G12 (7 Series)
G30 (5 Series Sedan)
Vehicles produced up to 3/1/2017
MODEL
G12 (7 Series) produced up to 3/1/2017
G30 (5 Series Sedan) produced through 7/20/2017
Vehicles without optional
equipment SA6WB multifunctional
instrument display
SITUATION
The instrument cluster (KOMBI) display does not appear when the vehicle is started.
CAUSE
Software in the instrument cluster incorrectly initiates the safety mode causing the cluster display to remain
dark.
CORRECTION
Reprogram the vehicle.
PROCEDURE
For conditions that are similar to the situation described:
1. Perform diagnosis with the latest version of ISTA.
2. Program the vehicle using ISTA/P 3.61.3 or ISTA 4.05.12 or higher.
Model
G12, G30
Target integration level
S15x-17-07-503 or higher (available since July 20,
2017)
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TIS Service Bulletin
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Note that ISTA will automatically reprogram and code all programmable control modules that do not
have the latest software.
Always connect a BMW approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical
Documentation / Diagnostics and Programming / Programming Documentation.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks.
Defect Code:
6211208600
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle diagnosis system
– checking faults) (Main work)
Refer to KSD2
Performing “vehicle test” (with vehicle diagnosis system
– checking faults) (Plus work)
Refer to KSD2
Connect an approved battery charger/power supply
(indicated in KSD 2 as Charging battery)
Refer to KSD2
Programming/encoding control unit(s)
Or:
00 00 556
And:
61 21 528
And:
61 00 730
If you are using a Main labor code for another repair, use the Plus code labor operation 00 00 556 instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowances.
Vehicle Programming and Coding
When ISTA/P automatically reprograms and codes all the vehicle’s control modules that “currently do not have”
the latest software and if one or more control module failures occur “during” this programming procedure:
• Please claim this “consequential” control module-related repair work under the defect code listed in this
bulletin with the applicable KSD2/AIR labor operations.
Other Repairs
Control module failures that occurred “prior” to performing this programming procedure:
• When “covered” under an applicable limited warranty, claim this control module-related repair work using the
applicable defect code and labor operations in KSD2/AIR.
Monday, September 25, 2017
[ Copyright ©2017 BMW of North America, Inc. ]
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