SSM74038

Service Bulletin Details

Public Details for: SSM74038

Issue: a customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns


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2013 JAGUAR XJ
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2012 JAGUAR XJ
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2011 JAGUAR XJ
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2010 JAGUAR XJ
9/5/2018
SSM74038 - ZF Transmissions - 8HP - Suspected sump pan oil leak | TOPIx
Reference
SSM74038
Models
F-PACE / X761
F-TYPE / X152
XE / X760
XF / X260
XJ / X351
Title
ZF Transmissions - 8HP - Suspected sump pan oil leak
Category
Driveline
Last modified
05-Sep-2018 00:00:00
Symptom
501000 Automatic Transmission Concerns
Content
Issue:
A customer may report an oil leak under the vehicle from the
transmission suspected to be the sump pan. Engineering would
like to investigate the root cause as to these concerns
To ensure correct diagnosis and repair please carry out the
following steps:
Action
1. Raise vehicle on ramp
2. Using a suitable degreaser, thoroughly degrease the
suspected component all the way around as well as,
approximately, 25-50mm (1-2 inches) above the suspected
leak
3. Using an air gun ensure all traces of oil are removed from the
bolts/thread attached to the sump pan.
4. Using a suitable leak detector spray, thoroughly coat the
suspected component as well as, approximately, 25-50mm (12 inches) above the suspected leak, LR112798 or C2C42090
5. Allow to sit for a couple minutes to ensure all oil has been
cleaned off
6. Take a clear, in focus photo of the spray on the suspected
area before proceeding.
7. Reassemble vehicle and complete a suitable road test and
make sure that the engine gets to normal operating
temperature
8. Return the vehicle to workshop and raise on ramp
9. Inspect the suspected component for fluid leaks, the detector
spray should leave a trace from the leak area
10. Identify leaking position:
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9/5/2018
SSM74038 - ZF Transmissions - 8HP - Suspected sump pan oil leak | TOPIx
If a leaking point has been identified on the sump pan,
take a clear, in focus photo of the leaking position.
Proceed to 10.
If a leaking point has not been identified, proceed to 11
11. At the customer’s convenience, raise a TA attaching photos of
the sump pan requesting a visit from ZF engineering.
The TA will advise whether to proceed with repair or whether a
ZF engineer will visit the site.
12. If a leaking position has not been identified, check the
following areas:
Check Technical Bulletins reference Automatic
Transmission leaks
Transmission output shaft seal
Transmission oil cooler pipes not secured correctly
Transmission electrical plug
13. If a sump pan replacement is required, record the breakaway
torques for the sump pan bolts (as detailed in attachment) and
raise an EPQR attaching photos of leak and breakaway torque
attachment.
Technicians - Please rate this SSM and provide comments so that
future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help
me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially
helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the
customer concern.
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