SSM74048
Service Bulletin Details
Public Details for: SSM74048
Customers may complain that the wireless head phones for dual screen view or rear seat entertainment are inoperative.
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2018
| 2018 JAGUAR E-PACE |
| 2018 JAGUAR F-PACE |
| 2018 JAGUAR F-TYPE |
| 2018 JAGUAR XE |
| 2018 JAGUAR XF |
| 2018 JAGUAR XJ |
Models from 2016
| 2016 JAGUAR F-TYPE |
| 2016 JAGUAR XF |
| 2016 JAGUAR XJ |
Models from 2015
| 2015 JAGUAR F-TYPE |
| 2015 JAGUAR XJ |
Models from 2014
| 2014 JAGUAR F-TYPE |
| 2014 JAGUAR XJ |
Models from 2013
| 2013 JAGUAR XJ |
Models from 2012
| 2012 JAGUAR XJ |
Models from 2011
| 2011 JAGUAR XJ |
| 2011 JAGUAR XJ SEDAN |
Models from 2010
| 2010 JAGUAR XJ |
9/13/2018 TOPIx - SSM74048 - InControl Touch Pro - Wireless Head Phones Inoperative Reference SSM74048 Models E-PACE / X540 F-PACE / X761 F-TYPE / X152 I-PACE / X590 XE / X760 XF / X260 XJ / X351 Title InControl Touch Pro - Wireless Head Phones Inoperative Category Electrical Last modified 12-Sep-2018 00:00:00 Symptom 207000 Entertainment Systems Content Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Cause: A number of Wireless Headphones have been returned to the supplier under warranty with the only defect found to be depleted batteries. Action: Please carefully follow the diagnosis advice in TOPIx section 415-01: Information and Entertainment System - Vehicles With: InControl Touch Pro > Diagnosis and Testing > Information and Entertainment system, section heading "WIRELESS HEADPHONES" The headphones are sensitive to battery voltage, it is essential that only brand new batteries are used for diagnosis. Technicians - Please rate this SSM and provide comments so that future communications can be improved. 1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern. 3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern. 5 = Excellent – All required information provided to resolve the customer concern. https://topix.landrover.jlrext.com/topix/content/document/view?id=926857 1/1