SSM72307
Service Bulletin Details
Public Details for: SSM72307
The message "radar sensor blocked" appears in instrument pack display. If blockage occurs while acc is being used, ?Driver intervene? And/or "radar sensor blocked" message will appear on the cluster and dtc C1A67-97 is also set. Blockage c
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Models from 2019
2019 JAGUAR F-PACE |
2019 JAGUAR XE |
2019 JAGUAR XF |
2019 JAGUAR XJ |
Models from 2018
2018 JAGUAR F-PACE |
2018 JAGUAR XE |
2018 JAGUAR XF |
2018 JAGUAR XJ |
Models from 2017
2017 JAGUAR F-PACE |
2017 JAGUAR XE |
2017 JAGUAR XF |
2017 JAGUAR XJ |
Models from 2016
2016 JAGUAR XF |
2016 JAGUAR XJ |
Models from 2015
2015 JAGUAR XF |
2015 JAGUAR XJ |
Models from 2014
2014 JAGUAR XF |
2014 JAGUAR XJ |
Models from 2013
2013 JAGUAR XF |
2013 JAGUAR XJ |
Models from 2012
2012 JAGUAR XF |
2012 JAGUAR XJ |
Models from 2011
2011 JAGUAR XF |
2011 JAGUAR XJ |
Models from 2010
2010 JAGUAR XF |
2010 JAGUAR XJ |
Models from 2009
2009 JAGUAR XF |
11/7/2018 TOPIx - SSM72307 - Radar Sensor Blocked message is displayed in Instrument Pack Reference SSM72307 Models F-PACE / X761 XE / X760 XF / X250 XF / X260 XJ / X351 Title Radar Sensor Blocked message is displayed in Instrument Pack Category Electrical Last modified 18-Oct-2018 00:00:00 Symptom 206000 Warning Indicators Content Issue The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, “Driver Intervene” and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used. Cause "Radar Sensor Blocked" indicates that the Adaptive Speed Control system's visibility has been reduced due to an obstruction. ACC continually scans for objects ahead and, if it sees no objects i.e. vehicles, road signs, lampposts, guard rails etc, it will indicate a blockage even if the ACC is not used. The C1A67-97 DTC flags a radar blockage situation and not a system fault. Action 1. Check for obstructions (ice, dirt, paint overspray, badges, license plates, bumper protection cover, etc.) in front of the radar. Clear obstruction if it exists. 2. Check vertical level of radar (see TOPIX under Adaptive Speed Control sensor adjustment) and adjust if necessary. If the vertical level is adjusted service alignment will also be required using SDD 3. Check for labels on back of bumper in front of radar. Verify if the harness is placed correctly and not in front of radar. Check radar correctly positioned on ball-studs, and bracket secured to body. 4. If ice, heavy snow, wet snow or heavy rain has been encountered, then the "Radar Sensor Blocked" message (and DTC C1A67-97) is likely to be genuine and will clear automatically once sufficient objects are seen (a historic DTC C1A67-97 will exist). Blockage is designed to set in these conditions, this is normal operation and the radar does not need to be changed. Do not replace the ACC module if the DTC is historical. Delete the DTC and perform a test drive to check the operation of the system. 5. Under rare circumstances - where there are very few objects around the vehicle i.e. snow covered, featureless country, or desert roads – DTC C1A67-97 can be logged and the message “Driver Intervene” and/or "Radar sensor blocked" shown indicating a blockage. Once vehicle returns to environment with more objects blockage will clear automatically, (a historic DTC C1A67-97 will exist). 6. If the customer experiences these circumstances please DO NOT replace the ACC radar (Speed Control Sensor), as it is likely that the customer will return with the same complaint. Technicians - Please rate this SSM and provide comments so that future communications can be improved. 1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern. 3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern. 5 = Excellent – All required information provided to resolve the customer concern. https://topix.landrover.jlrext.com/topix/content/document/view?id=936822 1/1