SSM74131

11/7/2018
TOPIx - SSM74131 - InControl Touch Pro/ Duo Infotainment Master Controller software upates
Reference
SSM74131
Models
E-PACE / X540
F-PACE / X761
F-TYPE / X152
I-PACE / X590
XE / X760
XF / X260
XJ / X351
Title
InControl Touch Pro/ Duo Infotainment Master Controller software upates
Category
Electrical
Last modified
17-Oct-2018 00:00:00
Symptom
207000 Entertainment Systems
Content
Issue: Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As
part of our continued efforts in increasing our customer experience, the release contains the latest InControl software containing
significant improvements and enhancements to the system and its stability. Please refer to the latest release notes on TOPIx to
understand the fixes that are included within this release.
You are reminded that the InControl Touch Pro/ Duo Infotainment Master Controller (IMC) and ISC software should not be updated
unless related to a reported customer concern.
Cause: IMC software updates not related to reported customer concerns.
Action: IMC software updates should only be carried out where a customer has reported a concern with the functionality of the
infotainment system as supplied and diagnosis has guided the technician to carry out an update to the IMC and Infotainment Slave
Controller (ISC) where fitted.
Within the latest release, the Smartphone pack will be available for activation through Pathfinder/ SDD. While the obvious benefits are
recognised with this application, please read and understand the following:
Updates to the IMC and ISC must only be applied on customer compliant and failure of the operating system.
All system faults must be verified through normal primary and secondary diagnosis.
Failure to adhere to the above will result in a rejected warranty claim.
Note: If you chose to update this software as a pro-active measure without a customer reported issue, then a warranty claim must not be
made.
Technicians - Please rate this SSM and provide comments so that future communications can be improved.
1 = Poor – Basic information provided – The SSM does not help me resolve the customer concern.
3 = Average – Adequate information provided – The SSM partially helps me resolve the customer concern.
5 = Excellent – All required information provided to resolve the customer concern.
https://topix.landrover.jlrext.com/topix/content/document/view?id=936397
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