T-SB-0279-17-Rev

T-SB-0279-17
Rev1
September 8, 2017
Entune Audio Head Unit Software Update (Panasonic)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2016 - 2018
4Runner, Avalon, Avalon
HV, Highlander, Highlander
HV, Prius, Sequoia,
Tacoma, Tundra
2017 - 2018
Prius Prime, Prius V
2016 - 2017
Sienna
2018
Yaris
ADDITIONAL INFORMATION
REVISION NOTICE
March 16, 2018 Rev1:
 Applicability has been updated to include 2018 model year vehicles.
 The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0103-16
and T-SB-0337-17.
 The entire bulletin has been updated.
Service Bulletin No. T-SB-0103-16 and T-SB-0337-17 are obsolete and any printed versions should
be discarded. Be sure to review the entire content of this bulletin before proceeding.
Introduction
Some 2016 – 2018 model year vehicles equipped with Entune™ Audio (version 01013E),
Entune™ Audio Plus (version 010156 or 01015C), or Entune™ Premium Audio (version 010171,
010170, or 01017D) may exhibit one or more of the following conditions:

Head unit reboots at a specific location

Abnormal Destination Search app operation

Rebooting caused by no songs on the USB-connected iPhone

A one-time reboot after ignition is cycled to ACC-ON

Audio stays muted after the key is cycled
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Entune Audio Head Unit Software Update (Panasonic)
Introduction (continued)
Some 2016 – 2018 model year vehicles equipped with Entune™ Audio (version 010144),
Entune™ Audio Plus (version 01015E), Entune™ Premium Audio (version 010182), or earlier
may exhibit one or more of the following conditions:

Head unit reboots intermittently

Half blank screen appears when on the maintenance screen and shifting to Reverse

Screen freezes during an incoming phone call

Incorrect time displays on the diagnostic menu

Radio station information does not match radio station that is playing

Abnormal playlist browsing operation

Mute stays enabled after key cycle

“Search along my route” is inoperative

Traffic data scales improperly

Unit of measure is missing from distance to destination (showing “11” instead of “11mi”)

MID compass does not match navigation screen when switching to North up

Navigation does not match MID when switching from miles to kilometers

Speed limit is blank on navigation screen

Go button on VR screen is inoperative
Some 2016 – 2018 model year vehicles equipped with Entune™ Audio (version 010145),
Entune™ Audio Plus (version 010161), Entune™ Premium Audio (version 010189), or earlier
may exhibit one of the following conditions:

Map will not display after it has been reprogrammed from the map micro SD card

“Low Fuel” pop-up message does not display

Head unit continuously reboots

Abnormal POI operation

Head unit reboots while transferring phone book data

Volume cannot be changed on Bluetooth (BT) audio when paused

Song information does not send when playing from BT audio

Diagnostic Trouble Code (DTC) B15F6 is set

The number of flashes for lane change signaling cannot be selected
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Entune Audio Head Unit Software Update (Panasonic)
Introduction (continued)
Some 2016 – 2018 model year vehicles equipped with the Entune™ Audio (version 010147),
Entune™ Audio Plus (version 010166), Entune™ Premium Audio (version 01018C), or earlier
may exhibit the following condition:

Abnormal BT audio playback from iPhone when switching between devices after
ignition is cycled to ACC-OFF
Some 2016 – 2018 model year vehicles equipped with EntuneTM Audio (version 010148),
EntuneTM Audio Plus (version 010169), EntuneTM Premium Audio (version 01018D), or earlier
may exhibit one or more of the following conditions:

"Contact and call history transfer complete" message pop-up does not display

"Would you like to set up messaging?" message pops up after BT connection

Intermittent rebooting

Audio sound settings reset intermittently

Surround sound setting turns back on after ACC-OFF/ON

Incorrect selection of navigation items while inputting an address

Low audio volume when switching to BT Audio

Unable to switch to BT device while driving

Dial pad is not available while driving

Phone contacts are not available while driving

Radio stations will play for a few seconds then cut out

Unable to read incoming messages
Updated system software is now available to address these conditions. Follow the Software
Update Procedure in this bulletin to install the latest software version.
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information
OP CODE
EL1701
DESCRIPTION
Software
Update
MODEL
4Runner
TIME
OFP
T1
T2
0.3
86100-35350
86100-35351
86100-35352
86100-35360
86100-35361
86100-35362
86100-35370
86100-35371
86100-35372
86100-35380
86100-35381
86100-35382
86100-35390
86100-35391
86100-35392
86100-35400
86100-35401
86100-35402
86100-35410
86100-35411
86100-35412
86100-35420
86100-35421
86100-35422
86100-35430
86100-35431
86100-35432
86100-35460
86100-35470
86100-35510
86100-35440
86100-35450
86100-35480
86100-35490
86100-35500
86100-35520
87
74
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (continued)
OP CODE
EL1701
DESCRIPTION
Software
Update
MODEL
TIME
OFP
Avalon, Avalon HV
86140-07100
86804-07110
86804-07120
86100-07130
86100-07131
86100-07132
86100-07133
86100-07140
86100-07141
86100-07142
86100-07143
Highlander,
Highlander HV
86100-0E270
86100-0E271
86100-0E272
86100-0E280
86100-0E281
86100-0E282
86100-0E290
86100-0E291
86100-0E300
86100-0E301
86804-0E270
86804-0E280
86804-0E290
86804-0E300
0.3
Prius
86100-47460
86100-47462
86100-47560
86100-47561
86100-47562
86100-47461
86140-47270
86804-47340
86804-47330
Prius Prime
86804-47330
© 2018 Toyota Motor Sales, USA
T1
T2
87
74
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (continued)
OP CODE
EL1701
DESCRIPTION
MODEL
TIME
OFP
Prius V
86100-47600
86100-47601
86100-47602
86100-47610
86100-47611
86100-47612
86100-47620
86100-47621
86100-47622
86100-47630
86100-47631
86100-47632
86140-47450
86804-47290
86804-47300
86804-47310
86804-47320
Sequoia
86140-0C150
86140-0C160
86140-0C220
86804-0C160
86804-0C170
86804-0C180
86804-0C190
86804-0C230
86100-0C220
86100-0C221
86100-0C230
86100-0C231
86100-0C240
86100-0C241
86100-0C250
86100-0C251
86100-0C290
86100-0C300
Sienna
86804-08030
86804-08040
86100-08061
86100-08062
86100-08063
86100-08071
86100-08072
86100-08073
Software
Update
0.3
© 2018 Toyota Motor Sales, USA
T1
T2
87
74
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (continued)
OP CODE
EL1701
DESCRIPTION
MODEL
TIME
OFP
Tacoma
86804-04090
86140-04100
86804-04120
86804-04130
86100-04160
86100-04161
86100-04170
86100-04171
86100-04180
86100-04181
86140-04160
86140-04170
86140-04180
Tundra
80864-0C200
80864-0C210
80864-0C220
86100-0C180
86100-0C181
86100-0C182
86100-0C190
86100-0C191
86100-0C192
86100-0C200
86100-0C201
86100-0C202
86100-0C210
86100-0C211
86100-0C212
86100-0C260
86100-0C270
86100-0C280
86804-0C120
86804-0C130
86804-0C140
86804-0C150
86140-0C100
86140-0C110
86140-0C120
86140-0C130
86140-0C180
86140-0C190
86140-0C200
Software
Update
0.3
© 2018 Toyota Motor Sales, USA
T1
T2
87
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Entune Audio Head Unit Software Update (Panasonic)
Warranty Information (continued)
OP CODE
DESCRIPTION
MODEL
TIME
OFP
T1
T2
EL1701
Software
Update
Yaris
0.3
86140-0D420
86140-0D430
87
74
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Multimedia Software Update Information
MODEL
HEAD UNIT
MULTIMEDIA SOFTWARE UPDATE FILE
Entune™ Audio Plus
13TDDANA-DA11_0110.kwi
Entune™ Premium Audio
13TDANNA-DA12_0146.kwi
Tacoma, Tundra, Prius, Prius V
Entune™ Audio
13TBDANA-DA10_0075.kwi
Tacoma, Tundra, Sequoia
Entune™ Audio Plus
13TDDANA-DA10_0110.kwi
Tacoma, Tundra, Prius, Prius Prime,
Prius V, Sequoia, Highlander,
Highlander HV, 4Runner, Sienna
Entune™ Premium Audio
13TDANNA-DA11_0146.kwi
Entune™ Audio
13TBDANA-DA11_0076.kwi
Entune™ Audio Plus
13TDDANA-DA13_0111.kwi
Avalon, Avalon HV
Yaris
MULTIMEDIA SOFTWARE FILE DOWNLOAD
The Multimedia software update file may be downloaded directly from this Service Bulletin by
clicking on the applicable file name in the table above. Once downloaded, the file may be copied
directly to a commonly available blank USB flash drive.
For USB flash drive requirements and download instructions: Refer to TIS – Diagnostics –
Calibrations – Reference Documents – “Multimedia Software Download Instructions”
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure
1. Confirm the audio system type by checking the faceplate ID printed on the bottom-right or
bottom-center of the head unit. See Table 1 for the applicable model faceplate ID number.
Figure 1. Avalon, Avalon HV, Highlander,
Highlander HV, Prius, Prius V, Sienna, Sequoia,
Tacoma, and Tundra
Figure 2. 4Runner
Table 1. Faceplate ID Information
MODEL
ENTUNE™ AUDIO
ENTUNE™ AUDIO PLUS
ENTUNE™ PREMIUM
AUDIO
4Runner
N/A
N/A
510139
510140
510141
510142
510143
510144
510145
510146
510147
Avalon, Avalon HV
N/A
510129
510130
510131
Highlander,
Highlander HV
N/A
N/A
510159
510160
510179
510180
Prius
510028
N/A
510053
510054
Prius Prime
N/A
N/A
510053
Prius V
510163
N/A
510164
510165
510166
510167
Sienna
N/A
N/A
510157
510158
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
Table 2. Faceplate ID Information (continued)
MODEL
ENTUNE™ AUDIO
ENTUNE™ AUDIO PLUS
ENTUNE™ PREMIUM
AUDIO
Tacoma
510100
510101
510102
510162
510103
510161
510104
Tundra
510113
510207
510114
510116
510117
510285
510286
510118
510119
510120
510121
510201
510288
510291
Yaris
510281
510280
N/A
2. Start the engine.
3. Insert the USB flash drive with the downloaded multimedia update file into the vehicle's
USB port.
4. Go to the Setup screen.
A. For Entune™ Audio: Press the Setup button on the panel.
Figure 3. Tacoma, Prius, Prius V
Figure 4. Tundra
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
B. For Entune™ Audio Plus and Entune™ Premium Audio: Press the Apps button on
the panel.
Figure 5. 4Runner, Avalon, Avalon HV, Highlander,
Highlander HV, Prius, Prius V, Sienna, Sequoia,
and Tacoma
Figure 6. Tundra
Figure 7.
NOTE
If the Entune™ pop-up displays, select Ok.
5. Select Setup on the Apps screen.
Figure 8.
© 2018 Toyota Motor Sales, USA
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
6. Select General on the Setup screen.
Figure 9.
7. Select Software Update from the list on the
General Settings screen.
Figure 10.
HINT
Scroll down the list until Software
Update displays.
8. Select Update on the Software Update screen.
Figure 11.
Figure 12.
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
9. Verify that the NEW software is up to date on
the Software Update screen.
Figure 13.
Table 2. Software Version Information
ENTUNE™ AUDIO
TYPE
CURRENT
VERSION
ENTUNE™ AUDIO PLUS
NEW
VERSION
CURRENT
VERSION
Audio
01013E
010144
010145
010147
010148
013A47
Audio
System
ENTUNE™ PREMIUM AUDIO
NEW
VERSION
CURRENT
VERSION
NEW VERSION
01014B
013A4C
010156
01015C
01015E
010161
010165
010166
010169
01016E
01016F
010170
010171
01017D
010182
010187
010189
01018C
01018D
010192
0008E
–
000093
000094
–
000095
000099
–
DSP
Module
910010
920020
–
A10010
A20020
920010
–
A10010
A20020
–
Sub
010001
–
010001
–
010001
–
Can
130209
–
130209
–
130209
–
10. Select Update Software on the
Software Update screen.
Figure 14.
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
11. Select Yes on the “Would you like to start the
software update?” pop-up.
Figure 15.
12. The unit will begin installation. The update will
take about 10 minutes.
Figure 16.
NOTE
 Do NOT turn off the engine or ACC before
the software is ready for updating.
 Do NOT pull the USB flash drive out of the
vehicle’s USB port.
NOTE
TM
For Entune
Premium Audio:
 If the update fails and the error message
“New software is not compatible with the
system” displays, cycle the ignition OFF,
remove the map micro SD card from the
head unit, then repeat steps 3 – 12.
 A software update error is more likely to
occur in areas with more
traffic information.
Once the update is completed, reinsert the map
micro SD card into the head unit, cycle the
ignition OFF, then continue to step 13.
Figure 17.
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Entune Audio Head Unit Software Update (Panasonic)
Software Update Procedure (continued)
13. When “The software is ready for updating”
message displays, cycle the ignition OFF.
Figure 18.
14. Remove the USB flash drive from the vehicle’s USB port.
Software Version Confirmation
1. Perform steps 3 – 7 of the Software Update Procedure to re-enter the Software
Update screen.
2. Verify that the software information is updated
on the Software Update screen. See Table 3
for the current software version.
Figure 19.
Table 3. Current Software Version Information
TYPE
ENTUNE™ AUDIO
CURRENT
NEW
VERSION
VERSION
ENTUNE™ AUDIO PLUS
CURRENT
NEW
VERSION
VERSION
Audio
01014B
013A4C
–
01016E
01016F
–
010192
–
Audio
System
0008E
–
000093
000094
–
000095
000099
–
DSP Module
910010
920020
–
A10010
A20020
920010
–
A10010
A20020
–
Sub
010001
–
010001
–
010001
–
Can
130209
–
130209
–
130209
–
© 2018 Toyota Motor Sales, USA
ENTUNE™ PREMIUM AUDIO
CURRENT
NEW
VERSION
VERSION