NAS18.12.016
Service Bulletin Details
Public Details for: NAS18.12.016
A potential issue has been identified on a limited number of land rover vehicles within the listed affected vehicle range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine
SERVICE ACTION N272: GTDI 2.0L PETROL POWERTRAIN CONTROL MODULE (PCM) UPDATE NAS18.12.016 WORKSHOP CAN/USA AFTERSALES BULLETIN DECEMBER 21, 2018 DESCRIPTION OF ISSUE A potential issue has been identified on a limited number of Land Rover vehicles within the listed Affected Vehicle Range where in some circumstances the secondary catalyst fueling adaption may be incorrect. This will illuminate the engine Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Code (DTC) P2096 or P2097 stored in the Powertrain Control Module PCM). AFFECTED VEHICLE RANGE Discovery Sport (L550) Model Year: ................. 2015-2016 VIN: ................................. 501313-603866 Range Rover Evoque (L538) Model Year: ................. 2015-2016 VIN: ................................. 955984-995893; 000115-134152 Visit the British Brands Sales Suite (BBSS) website for a list of affected vehicles at your retailer. SERVICE PROGRAM / REWORK ACTION An authorized Land Rover retailer will update the Powertrain Control Module (PCM) software to the latest level. There will be no charge to owners for this action under this program. ACTION TO BE TAKEN Use the Jaguar Land Rover claims submission system to make sure that the vehicle is affected by this program prior to undertaking any rework action. Retailers are required to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity. Refer to Technical Bulletin N272NAS, Service Action: GTDi 2.0L Petrol Powertrain Control Module (PCM) Update, for detailed repair instructions. PARTS No parts required. TOOLS Refer to Technical Bulletin noted above for any required tools. WARRANTY NOTE: use the Jaguar Land Rover claims submission system to make sure that a vehicle is affected by this program prior to undertaking any rework action. At the time of confirming a booking for vehicle repair, make sure that all outstanding Recall and Service Actions are identified to make sure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit. Warranty claims must be submitted quoting the Program Code together with the relevant Option Code. The SRO and parts information is included for information only. The Option Code(s) that allows for the drive in/drive out Jaguar Land Rover North America, LLC 100 Jaguar Land Rover Way Mahwah, NJ 07495 allowance can only be claimed if the vehicle is brought back into the workshop for this action alone to be undertaken. Repair procedures are under constant review and therefore times / prices are subject to change; those quoted here must be taken as guidance only. Refer to the Jaguar Land Rover claims submission system to obtain the latest repair time. This program is valid for a limited time only. Warranty claims with a repair date prior to the December 31, 20201 closure date must be submitted for payment within 30 calendar days of completion of the repair. PROGRAM CODE OPTION CODE N272 A N272 B DESCRIPTION SRO TIME (HOURS) PART NUMBER / SUNDRY CODE QUANTITY / VALUE Configure existing Powertrain Control Module (PCM) 18.90.90 0.2 - - Configure existing Powertrain Control Module (PCM) 18.90.90 0.2 - - Drive in/drive out 02.02.02 0.2 - - Normal Warranty policies and procedures apply.