PIC6243D

Bulletin No.: PIC6243D
Published date: 12/7/2018
Preliminary Information
PIC6243D TAC Part Restriction 2016-2019 Hybrid Powertrain
Control Module 2 Replacement (K114B)
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Chevrolet
Bolt EV
2017 - 2019
All
All
All
Alll
Chevrolet
Volt
2016 - 2019
All
All
All
All
Involved Region or
Country
North America
Condition
As part of our ongoing quality improvement process,
effective December 15th, 2016 the Hybrid Powertrain Control Module
2 (K114B) Replacement is being placed on restriction through the
GM Technical Assistance Center (TAC).
Cause
Ongoing review by Engineering and TAC.
Correction:
1) Please have a certified Bolt EV technician follow the procedures below prior to contacting
TAC.
IMPORTANT Note: Do NOT erase DTC's in any of the modules (Especially on intermittent
concerns) and do NOT attempt to reprogram software!
2) Please complete the following information below with as much information as possible
and as accurately as possible so that it can be e-mailed to TAC.
3) Check and record all diagnostic codes in all modules on the vehicle.
4) Be sure to record what module the DTC came from and any symptom codes associated
with the DTCs (see latest version of bulletin 10-07-30-002A for snapshot information).
5) Once the above information has been obtained, please review all P.I and TSB information
and all available S.I. diagnostics.
6) If diagnostics lead to a Hybrid Powertrain Control Module 2 (K114B) Replacement, contact
TAC @ 877-446-8227
(U.S.) or in Canada 1-800-263-7740
(English) or 1-800-2637960
(French) to review case details. Please have as much stored DTC and snapshot
information as possible prior to contacting TAC.
7) After reviewing the diagnosis, if component replacement is needed, TAC will arrange for
ordering of the new component and request that it be shipped overnight.
NOTE: After reviewing the diagnosis, if component replacement is needed, GM Technical
Assistance (TAC) will arrange for ordering of the part(s). When this occurs, record the last 8
of VIN # to be used by the parts department (in conjunction with the part #) as the CONTROL
NUMBER to track shipment of the part. It is not necessary to call TAC for part tracking
information.
Please follow this diagnostic or repair process thoroughly and complete each step. If the
condition exhibited is resolved without completing every step, the remaining steps do not
need to be performed.
Parts Information
Description
Part Number
Quantity
Hybrid Powertrain Control Module 2 (K114B)
MY16-18 Volt MY17-18 Bolt EV
24283992 (2016 - 2018)
1
Hybrid Powertrain Control Module 2 (K114B)
Volt MY19 Bolt EV MY19
24293183 (2019 Only)
1
Warranty Information
For vehicles repaired under the EV coverage, use the following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor Operation
5410140
Description
Hybrid Powertrain Control Module 2
Replacement (K114B)
Labor Time
Use Published Labor
Times
Version History
Version
Modified
4
01/09/2017 - Created on
02/20/2017 - update make and model years
03/16/2018 - Updated to add model years and updated part
number
10/26/2018-Updated to add Model years and updated part
number for MY19 Volts only
12/07/2019- Updated to add MY19 Bolt EV to the updated part
number
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