SSM74304
Service Bulletin Details
Public Details for: SSM74304
After an infotainment master control module (imc) software update: phone will not connect via bluetooth voice commands no longer work
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -
Models from 2019
| 2019 JAGUAR E-PACE |
| 2019 JAGUAR F-PACE |
| 2019 JAGUAR F-TYPE |
| 2019 JAGUAR I-PACE |
| 2019 JAGUAR XE |
| 2019 JAGUAR XF |
| 2019 JAGUAR XJ |
Models from 2018
| 2018 JAGUAR E-PACE |
| 2018 JAGUAR F-PACE |
| 2018 JAGUAR F-TYPE |
| 2018 JAGUAR XE |
| 2018 JAGUAR XF |
| 2018 JAGUAR XJ |
Models from 2016
| 2016 JAGUAR F-TYPE |
| 2016 JAGUAR XF |
| 2016 JAGUAR XJ |
Models from 2015
| 2015 JAGUAR F-TYPE |
| 2015 JAGUAR XJ |
Models from 2014
| 2014 JAGUAR F-TYPE |
| 2014 JAGUAR XJ |
Models from 2013
| 2013 JAGUAR XJ |
Models from 2012
| 2012 JAGUAR XJ |
Models from 2011
| 2011 JAGUAR XJ |
Models from 2010
| 2010 JAGUAR XJ |
3/5/2019 TOPIx - SSM74304 - InControl Touch Pro Bluetooth and Speech not available after an update Reference SSM74304 Models E-PACE / X540 F-PACE / X761 F-TYPE / X152 I-PACE / X590 XE / X760 XF / X260 XJ / X351 Title InControl Touch Pro Bluetooth and Speech not available after an update Category Electrical Last modified 22-Feb-2019 00:00:00 Symptom 207000 Entertainment Systems Content ISSUE: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work CAUSE: The IMC software has been updated and the 'Update Speech Database' step did not complete successfully ACTION: Pathfinder Vehicles: 1. Connect the JLR approved diagnostic equipment to the vehicle and begin a new session. 2. Follow the JLR approved diagnostic equipment prompts. 3. Select 'ECU Diagnostics'. 4. Select Infotainment Master Control Module [IMC]. 5. Select ‘ECU Functions’ 6. Select 'Update Speech Database'. 7. Follow all on-screen instructions to complete the task. SDD vehicles: 1. Connect the JLR approved battery support unit. 2. Connect the JLR approved diagnostic equipment to the vehicle and begin a new session. 3. Follow the Jaguar Land Rover approved diagnostic equipment prompts. 4. Select the 'Service Functions' Session Type successfully 5. Run : ‘InControl Touch Pro update speech database’ https://topix.jaguar.jlrext.com/topix/content/document/view?id=960505 1/2 3/5/2019 TOPIx - SSM74304 - InControl Touch Pro Bluetooth and Speech not available after an update https://topix.jaguar.jlrext.com/topix/content/document/view?id=960505 2/2