SSM74303

3/5/2019
TOPIx - SSM74303 - InControl Touch Pro Bluetooth and speech not available after an update
Reference
SSM74303
Models
Discovery / L462
Discovery Sport / L550
Range Rover / L405
Range Rover Evoque / L538
Range Rover Sport / L494
Range Rover Velar / L560
Title
InControl Touch Pro Bluetooth and speech not available after an update
Category
Electrical
Last modified
22-Feb-2019 00:00:00
Symptom
207000 Entertainment Systems
Content
ISSUE:
After an Infotainment Master Control Module (IMC) software update:
Phone will not connect via Bluetooth®
Voice commands no longer work
CAUSE:
The IMC software has been updated and the 'Update Speech Database' step did not complete
successfully.
ACTION:
Pathfinder Vehicles:
1. Connect the JLR approved diagnostic equipment to the vehicle and begin a new session.
2. Follow the JLR approved diagnostic equipment prompts.
3. Select 'ECU Diagnostics'.
4. Select Infotainment Master Control Module [IMC].
5. Select ‘ECU Functions’
6. Select 'Update Speech Database'.
7. Follow all on-screen instructions to complete the task.
SDD vehicles:
1. Connect the JLR approved battery support unit.
2. Connect the JLR approved diagnostic equipment to the vehicle and begin a new session.
3. Follow the Jaguar Land Rover approved diagnostic equipment prompts.
4. Select the 'Service Functions' Session Type
https://topix.jaguar.jlrext.com/topix/content/document/view?id=960555
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3/5/2019
TOPIx - SSM74303 - InControl Touch Pro Bluetooth and speech not available after an update
5. Run : ‘InControl Touch Pro update speech database’
https://topix.jaguar.jlrext.com/topix/content/document/view?id=960555
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