A911929 2053598

Technical Service Bulletin
91 MIB2 Standard Software Update Instructions (PR Code I8E)
91 19 29 2053598/1 January 25, 2019.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
All
2016 - 2020
All
MIB2 Standard
Condition
The customer’s vehicle has an MIB2 MMI system and requires a software update according to another Technical
Service Bulletin.
Technical Background
The MIB2 MMI Radio Standard (PR I8E) was first introduced starting with the MY2017 Q7 models. As of Calendar
Year 2017, the 2017+ A3, and 2018+ Q7 all can be equipped with the MIB2 Standard MMI system (PR Code I8E
= Standard System without Navigation).
What’s New?
 Automated Software Update Process for MIB2.
 MMI software updates can be downloaded from the MirrorServer.
Automated Software Update Process using ODIS
This new generation of MMI systems allow for automated software updates using the ODIS tester. The technician
is no longer required to provide any user input during the MMI software update once the update is started.
Using an SVM code, the ODIS tester will perform the following steps:
 Check the installed software and verify an update is available.
 Initiate the MMI software update by entering the red engineering update menu automatically.
 Automatically start the update and accept starting all prompts.
 Complete the update and accept ending all prompts.
 Start the SVM feedback to the SVM server.
 Start and complete the SVM coding, parameter setting, and any applicable adaptations.
The update can be performed using the “FLASH” section of ODIS (All Time Units will be documented). Using
Guided Fault Finding is not required. If GFF is already open, then SVM can be accessed using the Special
Functions Menu.
MMI software updates can be downloaded from the Mirror Server using the SD Creator
Page 1 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
It is now possible to download the MMI software updates directly to a blank SD card without having to order the
software from the Parts department. This applies to MIB2 and some older MMI3G+ software updates. The SD
card part number listed in ETKA, also listed in the applicable TSB, is required to download the software update
package using the SD Creator program.
For more information about the SD creator, see TSB 2047812: 00 SD Creator: how to setup and use the SD
Creator for obtaining vehicle software updates via the MirrorServer.
Production Solution
Not applicable.
Service
Required equipment:
 ODIS Tester
 SVM code
 MIB2 Standard Software Update on SD Card (see Required Parts and Tools or Download the software from
MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 30-60 minutes (includes 20 - 50mins for the software update and 10 minutes for the SVM
work)
General MMI Software Update Process:
1. To save time, always verify the customer’s MMI
requires the software update before proceeding.
In the MMI, go to Menu >> Settings >> Left
drawer option >> Version Information (Figure 1).
This applies to models using the new MIB2 user
interface. The C7 PI uses the old user interface
similar to MMI3G+ along with the newer MIB2
hardware. The software version for the older user
interface is found under Menu >> Setup MMI >>
Version Information.
Figure 1. MIB2 Software Version in MMI with new UI.
2. Obtain the SD card from the Parts department (see Required Parts and Tools in applicable TSB) and skip to
step 3.
OR
Page 2 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Obtain a blank SD card with at least 4GB of space and proceed with installing the SD Creator software and
follow all instructions in TSB 2047812: 00 SD Creator: how to setup and use the SD Creator for obtaining
vehicle software updates via the MirrorServer.
Tip: Typical setup time to download the data and have a working SD card is about 1-2hrs depending on
network speed. Prepare the SD card long before starting the repair.
3. Connect a charger or battery maintainer to the vehicle that is capable of maintaining the vehicle voltage at
the appropriate levels (check current capacity of maintainer). Turn off all unnecessary battery consumers,
such as LED DRL’s, HVAC blower, mute the radio volume, etc.
4. Follow the steps listed in the attached document
“audi_mib_two_high_nav_plus_software_update_instructions.pdf” to complete the update process using
Update Method 1: (Preferred method). Using ODIS Flash, enter the SVM code that was provided by the
main TSB and follow the instructions in ODIS to start the update process.
Tip: For MIB2 systems there are now two methods for performing software updates. It is no longer required
to manually enter the Red Engineering Update menu. MIB2 software updates are now controlled by the SVM
code in ODIS. Using this process the update is fully automated.
5. If there is an outage with SVM, the old method (update method 2) is still available to use, but not preferred.
Update Method 2: (To be used only if SVM server issues occur) Enter the red engineering update menu,
insert SD card, perform MMI update, and then perform the SVM documentation feedback (see attached
document “audi_mib_two_high_nav_plus_software_update_instructions.pdf”).
6. Only if Method 2 was used, perform the SVM feedback documentation of the information electronics control
module 1, J794 (address word 005F – MMI) with SVM using the SVM code that was provided by the main
TSB. To access SVM, within ODIS start GFF >> Diagnosis >> Special functions >> Software Version
Management >> SVM code input.
Warranty
Claim Type:
 110 up to 48 months/50,000 miles.
 G10 for CPO Covered Vehicles - Verify Owner.
 If vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9196
Damage Code:
0039
Labor Operations:
Method 1: Automated update using ODIS
Page 3 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Check control unit & Test Functionality
9196 0199
10 TU
OR
Method 2: Manual update due to SVM server issues
Diagnostic Time:
Claim Comment:
Program infotainment control unit &
Test Functionality
9196 0299
70 TU
GFF (Method 1 and 2)
0150 0000
Time stated on
diagnostic protocol
(Max 100 TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
As per TSB # (include number from original TSB)
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
See original TSB for table.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: how to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
All parts and service references provided in this TSB (2050565) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.