18-089-15

Service Bulletin Details

Public Details for: 18-089-15

Flash: diagnostic and system improvements/enhancements this bulletin involves selectively erasing and reprogramming the powertrain control module (pcm) with new software. A small number of customers may experience a malfunction indicator


- 2013 -

NUMBER:
GROUP:
DATE:
18-089-15
Vehicle Performance
November 20, 2015
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 18-038-13, DATED SEPTEMBER
05, 2013 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE
HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE UPDATED SOFTWARE
RELEASE LEVEL, MODEL LIST, MARKETS, SYMPTOM/CONDITION, LABOR
OPERATION, ADDED EXPECTED COMPLETION TIME AND NEW FAILURE CODE.
HELP USING THE wiTECH DIAGNOSTIC APPLICATION FOR FLASHING AN ECU IS
AVAILABLE BY SELECTING “HELP” THEN “HELP CONTENTS” AT THE TOP OF
THE wiTECH DIAGNOSTIC APPLICATION WINDOW.
THE wiTECH SOFTWARE IS REQUIRED TO BE AT THE LATEST RELEASE BEFORE
PERFORMING THIS PROCEDURE.
SUBJECT:
Flash: Diagnostic And System Improvements/Enhancements
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control
Module (PCM) with new software.
MODELS:
2013
(LC)
Dodge Challenger
2013
(LX)
Chrysler 300
2013
(LD)
Dodge Charger
NOTE: **This bulletin applies to vehicles within the following markets/countries:
NAFTA, EMEA, APAC and LATAM.**
NOTE: This bulletin applies to vehicles equipped with a 5.7L Engine (Sales Code
EZH or EZC).
18-089-15
-2-
SYMPTOM/CONDITION:
A small number of customers may experience a Malfunction Indicator Lamp (MIL)
illumination. Upon further investigation the technician may find one or more one of the
following Diagnostic Trouble Codes (DTCs) set in the Powertrain Control Module (PCM):
•
•
**U0140 - Lost Communication With Body Control Module.**
P0456 - Evap System Small Leak.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in
TechCONNECT, verify all engine systems are functioning as designed. If DTCs other than
the one listed above are present record them on the repair order and repair as necessary
before proceeding further with this bulletin.
If the customer describes the symptom/condition or if the technician finds a DTC, perform
the Repair Procedure.
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2
volts. Do not allow the charging voltage to climb above 13.5 volts during the
flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
1. Reprogram the PCM with the latest software. Help using the wiTECH Diagnostic
Application for flashing control modules is available through the wiTECH Diagnostic
Application. For instructions select the “HELP” tab on upper portion of the wiTECH
window, then “HELP CONTENTS”. This will open the Welcome to wiTECH Help
screen where help topics can be selected.
2. Clear any DTCs that may have been set in other modules due to reprogramming. The
wiTECH application will automatically present all DTCs after the flash and allow them
to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation No:
**18-19-06-GA**
Description
Module, Powertrain Control
(PCM) - Reprogram
(1 - Semi-Skilled)
Skill Category
8 - Engine
Performance
Amount
0.2 Hrs
NOTE: **The expected completion time for the flash download portion of this
procedure is approximately 4 minutes. Actual flash download times may be
affected by vehicle connection and network capabilities.**
-3-
18-089-15
FAILURE CODE:
The dealer must choose which failure code to use. If the customer came in with an
issue and if the dealer finds a software update to correct that issue, use failure code
CC, for all other use failure code RF.
•
•
If the customer’s concern matches the SYMPTOM/CONDITION identified in the
Service Bulletin, failure code CC is to be used.
If an available flash is completed while addressing a different customer concern,
failure code RF is to be used.
CC
Customer Concern
RF
Routine Flash


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