A9119712055026_3

91 MIB2 High: rearview camera/overhead view camera does not turn on
91 19 71 2055026/3 July 11, 2019. Supersedes Technical Service Bulletin Group 91 number 19-67 dated June
19, 2019 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A5
2017
All
MIB2 High
A5
2018
N900031 - N999999
Or
MIB2 High
A900001 - A999999
A3, A4, Q5,
and Q7
2017 - 2018
All
MIB2 High
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised header (Corrected Elsa display issue)
2
06/19/2019
Revised Condition (Added new statement and photo)
1
05/15/2019
Initial publication
Page 1 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Customer states:
For vehicles with < 0318 camera
software (address word 006C):
 The rearview/overhead view camera and
the optical parking aid are sporadically
not switched on when moving into
reverse. The previously adjusted menu
(radio, navigation, etc.) stays the same
(Figure 1).
 The parking aid button in the center
console lights up and an acoustic
obstacle warning is given.
For vehicles with camera software
(address word 006C):
 The picture of the top view camera is
black and no guide lines are shown
(Figure 2).
Figure 1. Previously adjusted menu stays the same (vehicles with
camera software < 0318).
Figure 2. Camera picture without guidelines (vehicles with camera
software 0318).
Page 2 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Workshop findings:
 No relevant DTCs are stored.
Technical Background
The MIB2 High software needs to be updated.
Production Solution
New infotainment software introduced into MY19.
Service
Required equipment:
 ODIS Tester
 SVM code
 MIB2 High Software update on SD Card (See Required Parts and Tools or Download the software from
MirrorServer using the SD Creator Program)
Time to complete update:
 Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work)
Service work:
Update the MIB2 High infotainment system using either Method 1 or Method 2 according to TSB 2047576: 91
MIB2 High Software Update Instructions (PR Code 7UG) and use SVM code indicated below:
Vehicle
SD Creator Part number
SVM code
A4, A5, Q5, and Q7 4M0906961BN
MHI2QUS5087
A3
MHI2US5107
4M0906961CB
Method 1: Automated update using ODIS
Method 2: Manual update due to SVM code or Server issues
Warranty
Page 3 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9196
Damage Code:
0039
Labor Operations:
Software Update
0151 0000
According to
TSB #2047576
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2055026/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Vehicle
Part number
SVM code
A4, A5, Q5, and Q7 4M0906961BN
01 (Shop tool)
A3
01 (Shop tool)
4M0906961CB
Additional Information
The following Technical Service Bulletin will be necessary to complete this procedure:
 TSB 2047812, 00 SD Creator: how to setup and use the SD Creator for obtaining vehicle software updates via
the MirrorServer.
 TSB 2047576, 91 MIB2 High Software Update Instructions (PR Code 7UG).
All part and service references provided in this TSB (2055026) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Page 4 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
©2019 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 5 of 5
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.