Dealer 24EC
Service Bulletin Details
Public Details for: Dealer 24EC
Undisclosed engine control module (ecm) software2015 s7, 2015-2016 s3 sedan, 2016 a3 sedan, a3 cab, a6 sedan, 2017 r8 coupe, 2018 a5 sportback, sq5, r8 spyder, a5 coupe, a4 sedan
Models from 2018
| 2018 AUDI A4 |
| 2018 AUDI A4 ALLROAD |
| 2018 AUDI S5 |
| 2018 AUDI SQ5 |
Models from 2017
| 2017 AUDI R8 |
| 2017 AUDI R8 SPYDER |
Models from 2016
| 2016 AUDI A3 |
| 2016 AUDI A3 CABRIOLET |
| 2016 AUDI A6 |
| 2016 AUDI S3 |
Models from 2015
| 2015 AUDI S3 |
| 2015 AUDI S7 |
AUDI DEALER COMMUNICATION Repair Available – Emissions Recall 24EC / Undisclosed Engine Control Module (ECM) Software This notice is for: Date: Issue: Repair: Service Manager Parts Manager Service Advisor Warranty Administrator Technicians July 18, 2019 Software that was designed and certified for a certain model year has been built into Audi vehicles without disclosure. Because of this, affected vehicles may not pass an emissions inspection. • REPAIR AVAILABLE – July 19, 2019 - Update ECM software • See ELSA/ServiceNet for complete repair & claiming instructions • Check daily campaign open inventory report or OMD for affected vehicles in inventory Repair every affected inventory vehicle before delivery to consumers. • Parts Department: Dealer Principal General Manager Sales Managers Software update only; no parts needed. Affected Vehicles Country Model Year (s) Vehicle USA USA USA USA USA USA USA USA USA USA USA CAN CAN CAN CAN CAN 2018 2015-2016 2016 2018 2017 2018 2016 2018 2016 2015 2018 2018 2016 2016 2016 2018 A5 SPORTBACK S3 SEDAN A3 SEDAN SQ5 R8 COUPE R8 SPYDER A3 CABRIOLET A5 COUPE A6 SEDAN S7 A4 SEDAN A5 COUPE A3 CABRIOLET S3 SEDAN A3 SEDAN A4 SEDAN Vehicle Count 1 31 94 1 3 1 2 3 2 2 6 8 1 3 28 1 *Counts reflect overall recall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry & verification source. Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require additional assistance. Direct press inquiries to Audi Public Relations. Audi Customer Protection 24EC_DLR_LAUNCH Notes: • Schedule owner repairs immediately • Owner mailing – July 2019 Requirements for Emissions Campaigns Having Customer Notification (CALIFORNIA ONLY) The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissionsrelated campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMISCAVWAU). Certificates can be ordered at no cost online via the Compliance Label Ordering portal. -END OF MESSAGE-