NTB19-057

Classification:
EM19-004
Reference:
Date:
NTB19-057
July 22, 2019
ENGINE KNOCK OR TICK NOISE
APPLIED VEHICLES: 2017-2018 Titan/Titan XD (A61)
2017-2018 Armada (Y62)
2017-2018 NV (F80)
VK56VD (gasoline V8)
APPLIED ENGINE:
IF YOU CONFIRM
A knock or tick noise is coming from the engine
Or
The customer states a knock or tick noise is heard from the engine area.
ACTION
Refer to REPAIR OVERVIEW on page 3.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire REPAIR OVERVIEW as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/9
ESSENTIAL TOOL
Tech Cam J-51951
Lens swab J-51963
(not part of J-51951)
Figure 1
Additional Tech Cam J-51951 kits and components are available from Tech•Mate:
1-800-662-2001, or nissantechmate.com.
2/9
NTB19-057
REPAIR OVERVIEW
A knock or tick noise
is heard from the
engine area
2017 Titan/Titan XD
ONLY
All other vehicles
Perform the
service procedure in
NTB17-053
(if not already done)
Remove the # 7
spark plug
Inspect cylinder wall
for scuffing
Has the noise
stopped?
Yes
No
Is the cylinder wall
scuffed?
(see Figures 2-4)
Yes
STOP HERE
(This bulletin
does not apply)
Replace the short
engine assembly
See page 7 for
warranty information
3/9
No
Go to CLAIMS
INFORMATION for
cylinder inspection
Refer to ASIST/ESM
for further diagnosis
NTB19-057
SERVICE PROCEDURE
Inspect Cylinder Wall
1.
2017 Titan and Titan XD ONLY: Refer to NTB17-053 first:

If NTB17-053 has been performed, skip to step 2.

If NTB17-053 has not been performed, do so now.
 If the incident has been resolved (knock/tick noise has stopped) after
performing NTB17-053, STOP HERE. This bulletin does not apply.
 If the incident has not been resolved after performing NTB17-053, go to step 2.
2.
Remove the # 7 spark plug.

For spark plug removal, refer to the appropriate section of the Electronic Service
Manual (ESM).
 Example: Section ENGINE MECHANICAL/(VK56VD)/PERIODIC
MAINTENANCE/SPARK PLUG/Removal and Installation.
3.
Using Essential Tool Tech Cam J-51951, visually inspect the # 7 cylinder wall for
scuffing.

If the cylinder wall has scuffing, replace the short engine assembly.
 Refer to Figure 3 and 4 on page 5 for examples of cylinder wall scuffing.
 See page 7 for warranty information.
 Refer to the appropriate section of the ESM for short engine assembly
replacement.


See page 6 for additional short engine assembly replacement instructions.
If there is no scuffing on the cylinder wall, go to CLAIMS INFORMATION (for the
“inspection” OP CODE). Refer to the ESM for further diagnosis.
 Refer to Figure 2 on page 5 for an example of an “OK” cylinder wall.
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NTB19-057
Cylinder hone
cross hatch
OK
Figure 2
Piston
NG
NG
Cylinder wall
scuffing
Pistons
Figure 3
Figure 4
5/9
NTB19-057
Oil Jet Installation:

Install the “short” oil jet on Bank 2 (B2) side, and the “long” oil jet on Bank 1 (B1)
side (see Figure 5 and Figure 6).
 The vertical mark should be 90° +/- 10° to the horizontal line, while the cutouts
face to the upper inward direction.
 Using a suitable tool such as a small ball peen hammer or brass hammer, tap in
the oil jet until it is fully seated (see Figure 6).
 Sealant is not needed.
B2 side
B1 side
10° 10°
10° 10°
Cutout
Cutout
Vertical mark on
“Short” oil jet
(# 13081-AR000)
Vertical mark on
“Long” oil jet
(# 13081-AR010)
Crankshaft
snout
Horizontal
line
Horizontal
line
90°
90°
Figure 5
NG
OK
Gap
Fully
seated
Oil jet
Oil jet
Figure 6
6/9
Engine
Block
NTB19-057
Warranty Related Information When Replacing Short Engine Assembly
4.
5.
Record a continuous video (15 seconds or less) of the area(s) of the cylinder wall that
indicates a failed inspection and the VIN on the F.M.V.S.S. certification label (VIN
label).

Use tool Tech Cam J-51951 as needed (see page 2).

Make sure the continuous video has a clear image of the incident area(s) of the
damaged cylinder wall and the VIN on the VIN label.

The Powertrain Call Center (PCC) may require a live “Tech Cam” session.
Complete the PCC Preauthorization Form in ASIST.

See the pre-selection screen below.
Fill out these two lines,
select “Engine”,
and then select Next
Figure 7
6.
Attach the video and parts list to the Preauthorization Form.
7.
After submitting the Preauthorization Form with the attached video and parts list, call
the PCC at 800-973-9992 (opt 1) for repair pre-approval to replace:

The short engine assembly (with oil and oil filter, coolant, etc).
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NTB19-057
PARTS INFORMATION
All parts apply to Titan, Titan XD, Armada, and NV
(1)
DESCRIPTION
PART NUMBER
QUANTITY
NUT
BOLT
GASKET-MANIFOLD TO CYLINDER HEAD
WASHER
DOWEL-BLOCK TO TRANSMISSION
DOWEL-BLOCK TO CYL HEAD
WASHER-SEAL
SEAL-O RING
SEAL-O RING
SEAL-O RING
SEAL-O RING
GSKT-MAN EXHAUS
RING-O
GASKET-EXHAUST
GASKET-ROCKER COVER
ENGINE-SHORT (1)
GASKET-WATER INLET
GASKET-WATER PUMP
SEAL O-RING
OIL FILTER
GASKET-WATER INLET
GASKET-WATER INLET
WASHER DRAIN
SEAL O RING (6.84 MM)
SEAL-O RING
PILOT-CONVERTER
GASKET-CYLINDER HEAD
JET-OIL (“short” oil jet)
JET-OIL (“long” oil jet)
GASKET-ADAPTER
GASKET-CYLINDER HEAD
SEAL-OIL LEVEL GAUGE GUIDE
GASKET-CONNECTOR
14094-9BA0A
14069-JD00A
14035-1LA0A
13056-31U0A
30412-H1001
11022-10V00
21626-32U00
15066-AR020
15066-AR010
15066-6N204
21049-AE000
14036-EZ30A
15066-3TA2A
20692-24U0A
13271-1LA0A
10103-EZ30A
13050-7S010
21014-7S000
21049-ZL80A
15208-9E01A
13050-1CA1A
13050-1CA1B
11026-JA00A
15066-ZL80A
15066-7S010
12330-16A0A
11044-EZ31A
13081-AR000
13081-AR010
16175-1LA0A
11044-EZ31B
15066-7S020
21331-7S000
16
8
8
8
2
4
4
3
1
2
1
2
2
2
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
A short engine assembly includes the crankshaft, pistons, connecting rods, etc. It
does NOT include cylinder head assemblies.
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NTB19-057
PARTS INFORMATION (continued)
DESCRIPTION
PART NUMBER
QUANTITY
LIFTER-VALVE
SEAL-OIL CRANKSHAFT FRONT
SEAL-O RING
SEAL-O RING
GASKET-ROCKER COVER
TUBE ASSY-FUEL
GASKET
GASKET-ROCKER COVER
TUBE ASSY FUEL
DOWEL-PULLEY
NISSAN ENGINE OIL-GENUINE 0W-20 SYNTHETIC
NISSAN BLUE LONG LIFE ANTIFREEZE/COOLANT
13231-1MC5E
13510-1LA0A
16618-1LA0D
15066-1LA0A
13270-1LA1A
17520-EZ30A
46237-1LA0A
13270-1LA0A
17520-1LA0B
11022-AD200
999PK-00W20N
999MP-L25500P
1
1
1
1
1
1
1
1
1
1
(2) (3)
(2) (3)
(2)
(3)
Refer to the appropriate ESM for dry engine oil and coolant capacity.
Order Nissan Engine Oil and Blue Long Life Coolant through the Nissan Maintenance
Advantage program: Phone: 877-NIS-NMA1 (877-647-6621). Website order via link
on dealer portal www.NNAnet.com and click on the “Maintenance Advantage” link.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Inspect # 7 Cylinder
AX46AA
0.4
W/Borescope
(1)
ZL
32
Replace Short Block
AA30AA
(2)
(1) Reference the electronic parts catalog and use the Short Engine Assy (10103-*****)
as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
July 22, 2019
NTB19-057
DESCRIPTION
Original bulletin published
9/9
NTB19-057