A7019682038029_7

70 Noises from headliner/sunroof area
70 19 68 2038029/7 October 31, 2019. Supersedes Technical Service Bulletin Group 70 number 18-66 dated
March 16, 2018 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, Q3
2015 - 2018
All
Not Applicable
A4
2010 - 2012
All
Not Applicable
A4 allroad
2013 - 2017
All
Not Applicable
A8
2010 - 2018
All
Not Applicable
Q5
2010 - 2017
All
Not Applicable
Q7
2010 - 2015
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
7
-
Revised Service (Change to work process steps, change to required
material type, and amount)
Revised Warranty (Updated Labor Operations)
Revised Required Parts and Tools (Change to required material)
6
03/16/2018
Revised Required Parts and Tools (Updated to more durable material)
5
02/06/2017
Revised Warranty (Change to claim type)
Revised header data (Added MY 2018 vehicles)
Customer states:
 There are various squeaks and/or rattles heard from the roof area on vehicles equipped with a panoramic
sunroof.
Technical Background
These noises can be created by the points of contact between the sunroof cover trim frame and the clips that
retain it to the headliner.
Page 1 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
1. Carefully unclip the sunroof cover
trim frame and lower the headliner
(Figure 1). The headliner does not
need to be removed.
Figure 1. Unclipping the sunroof cover trim frame.
Page 2 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. The number of retaining clips will
vary by model. A piece of
dampening tape (webbing
adhesive tape D 004350A2) will
be applied to each clipping
point. Cut pieces of the tape 25mm
long (Figure 2).
Figure 2. A 25mm section of fleece adhesive tape D 004350A2.
Page 3 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
3. Apply the sections of webbing
adhesive tape to the sunroof cover
trim frame to each clipping point as
shown (Figure 3 and Figure 4).
Figure 3. Fleece adhesive tape section applied.
Page 4 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 4. Retaining clip isolated with the fleece adhesive tape.
Page 5 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
4. Reassemble the components
removed for this modification.
Ensure that the glass sliding roof
panels are adjusted properly
according to the repair manual
(Figure 5).
Figure 5. Adjustment of the glass sliding roof panels.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
7084
Damage Code:
0020
Labor Operations:
A8L:
Front and rear sunroof cover trim frames remove and
reinstall and apply fleece adhesive tape
7084 9999
170 TU
7084 9999
200 TU
Q7:
Front and rear sunroof cover trim frames remove and
reinstall and apply fleece adhesive tape
Page 6 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
A4 Avant/allroad:
Sunroof cover trim frame remove and reinstall and
apply fleece adhesive tape
7084 9999
90 TU
7084 9999
140 TU
7084 9999
100 TU
Sunroof cover trim frame remove and reinstall and
apply fleece adhesive tape
7084 9999
90 TU
GFF
No allowance
0 TU
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
Q5:
Sunroof cover trim frame remove and reinstall and
apply fleece adhesive tape
Q3:
Sunroof cover trim frame remove and reinstall and
apply fleece adhesive tape
A3 sedan and A3 e-tron:
Diagnostic Time:
Claim Comment:
As per TSB #2038029/7
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 7 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
D 004350A2
0.1
Webbing Adhesive Tape
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2038029) are subject to change and/or removal.
©2019 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 8 of 8
© 2019 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.