C1A-130501
Service Bulletin Details
Public Details for: C1A-130501
Model x204 (glk 250 bt) with amg styling package 321. Model year 2013 install tire fit kit, replace monroney label
- 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 -
Models from 2014
2014 MERCEDES BENZ C180 |
2014 MERCEDES BENZ C190 |
2014 MERCEDES BENZ C250 |
2014 MERCEDES BENZ C300 |
2014 MERCEDES-BENZ C350 |
2014 MERCEDES BENZ C63 AMG |
Models from 2013
2013 MERCEDES BENZ C180 |
2013 MERCEDES BENZ C250 |
2013 MERCEDES BENZ C300 |
2013 MERCEDES-BENZ C350 |
2013 MERCEDES BENZ C63 AMG |
Models from 2012
2012 MERCEDES BENZ C250 |
2012 MERCEDES BENZ C300 |
2012 MERCEDES-BENZ C350 |
2012 MERCEDES BENZ C63 AMG |
Models from 2011
2011 MERCEDES BENZ C300 |
2011 MERCEDES-BENZ C350 |
2011 MERCEDES BENZ C63 |
2011 MERCEDES BENZ C63 AMG |
Models from 2010
2010 MERCEDES-BENZ C300 |
2010 MERCEDES-BENZ C350 |
2010 MERCEDES BENZ C63 |
2010 MERCEDES BENZ C63 AMG |
Models from 2009
2009 MERCEDES BENZ C300 |
2009 MERCEDES BENZ C350 |
2009 MERCEDES BENZ C36 AMG |
2009 MERCEDES BENZ C43 AMG |
2009 MERCEDES BENZ C63 |
2009 MERCEDES BENZ C63 AMG |
Models from 2008
2008 MERCEDES BENZ C300 |
2008 MERCEDES BENZ C350 |
2008 MERCEDES BENZ C36 AMG |
2008 MERCEDES BENZ C43 AMG |
2008 MERCEDES BENZ C63 |
Action Date: July 2013 Action No.: C1A - 130501 40 Group: Revision A – SUBJECT: Date 7/01/13 5/30/13 Purpose Revision to Warranty information Initial release Model X204 (GLK 250 BT) with AMG Styling Package 321 Model Year 2013 Install Tire Fit Kit, Replace Monroney Label MBUSA has initiated this Customer One Action because it has been determined that run flat tires were not installed on the affected vehicles. Due to the limited availability of run flat tires from the supplier, an authorized Mercedes-Benz dealer will install a Tirefit kit, an operator’s manual supplement and a new Monroney label reflecting the installation of standard tires on all dealer inventory prior to retail sale to correct this condition. Customers with vehicles affected by this Customer One Action, retailed prior to this date, are to be contacted and a Tirefit kit, and an operator’s manual supplement installed. The customer will be reimbursed by the dealer for the difference in tire costs, which may be claimed by the action. Prior to performing this Customer One Action: Please check VMI to insure the vehicle is involved and to determine if the vehicle has been previously repaired. 1 2 Figure 2 (C First aid kit) Figure 1 Procedure A. Inspect Vehicles in Dealer Inventory for Run Flat Tires 1. Inspect vehicle for Run Flat tires: If Yes, Procedure is complete. If No, proceed to step 2. 2. Check if complete Tire Fit kit consisting of: Air pump (A, Figure 1) and tire sealant container (B) is installed in luggage compartment: If both air pump (A, Figure 1) and tire sealant container (B) are installed, proceed to step 4. If air pump (A, Figure 1) and/or tire sealant container (B) are missing proceed to step 3. 3. Install missing tire fit kit items then proceed to step 4: Install either air pump or tire sealant (depending on which one is missing) or Install both air pump and tire sealant (if both are missing). 4. Affix new Monroney label to right front window and install the Operator’s Manual Insert, which is the last four pages of this bulletin. Please print out, staple, fold in half and Install Operator’s Manual Insert in glove box. Procedure is complete. B. Inspect Vehicles Retailed to Customer for Run Flat Tires 1. Inspect vehicle for Run Flat tires: If Yes, Procedure is complete. If No, proceed to step 2. 2. Check if complete Tire Fit kit consisting of: Air pump (A, Figure 1) and tire sealant container (B) is installed in luggage compartment: If both air pump (A, Figure 1) and tire sealant container (B) are installed, Proceed to step 4. If air pump (A, Figure 1) and/or tire sealant container (B) are missing proceed to step 3 3. Install missing tire fit kit items in luggage compartment then proceed to step 4: Install either air pump or tire sealant (depending on which one is missing) or Install both air pump and tire sealant (if both are missing). 4. Operator’s Manual Insert is the last four pages of this bulletin. Please print out, staple, fold in half and Install Operator’s Manual Insert in glove box. 5. Provide reimbursement check to customer. Procedure is complete. C1A - 130501 3 Customer Reimbursement Information Qty. Name Local Purchase Number Reimbursement Amount 1 Non Run Flat Tires TRE 10000* $100 * Please claim the above local purchase number to reimburse customer for Non Run Flat Tires. The Dollar amount indicated is the amount to be reimbursed. Primary Parts Information Qty. Part Name Part Number 1 1 A000 583 1502 A000 583 0712 Tire pump Tirefit (sealant) Estimated Replacement Rate 95% Note: Please be aware that only the part number(s) referenced in the Customer One Bulletin is approved for use to repair the vehicle. Repairs performed using any other part(s) will not have been performed in accordance with the campaign. Accordingly, warranty claims submitted with reference to an improper part number(s) will be denied. The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Operation: Check, if necessary Install tire fit kit (02-0001). Damage Code 40 922 33 7 Operation Number 02-0001 Labor Time (hrs.) 0.2 Note: Please claim the above local purchase number to reimburse the customer the difference in the cost of the tire fit kit as compared to the cost of the run flat tires. The dollar amount indicated is the amount to be reimbursed to the customer. Operation Number labor times are subject to change C1A - 130501 Model Year 2013 GLK-Class TIREFIT Kit Addendum 7 H9?@H M!=EF!M $ M!=EF!M &$') 9, .5 $ A M!=EF!M , 9 3& U.$ M!=EF!M 5 3( K 5 $$ $ = 5 M!=EF!M 9 8+&.$ : M!=EF!M 2 $ : M!=EF!M $ Q $ N $ Q $ = $ N $ ! '3 B $ S 9 8,7.$ M NH $ 9 '#7.$ Q % $ M $ M $ F 5 $ M #&& Q 9# %78 .$ F ! : $ M '+& Q 9'$+ %3) .$ ! '+& Q 9'$+ %3) . 0 9 8+,.$ A H9?@H Model Year 2013 GLK-Class TIREFIT Kit Addendum ! '+& Q 9'$+ %3) . 0 9 8+,.$ = $ M $ M 5 M!=EF!M $ ! 5 $ ! $ ! 5 $ H A ! '+& Q 9'$+ %3) . 0 N $ ; $ B 8& 9'& .$ Q $ : '+& Q 9'$+ % 3) .$ 69>> ! 5 $ M $ K 2 $ M $ K $ $ H 69>> : $ M $ A $ K $ ? I 5 $$ $ ! '+& Q 9'$+ %3) . 0 N $ ; $ N $ K $ M #& 9+& % .$ M M!=EF!M 2 $ N $ M '8& Q 9'$8 %'/ .$ 69>> ! 5 $ M $ K 2 $ M $ K $ $ '8& Q 9'$8 %'/ . 9 5 M O ! Model Year 2013 GLK-Class TIREFIT Kit Addendum G( 2 .$ H - $ :GN 9 ( . ENQX 9E N Q.$ ! :GN 5 $ M $ M $ $ M $ A $ Q Q H - $ N $ K $ I $ I $ A 5 + N 5 $$ $ A $ 69>> 5 5 2 $ M 69>> E ( 5 $ M $ G 5 ($ M ( $ : $ M ( 5 $$0 $ 69>> K 5 $ ! 5 $ M $ A ! ENQX 5 Model Year 2013 GLK-Class TIREFIT Kit Addendum Equipment locations: 1 – Stowage tray 1 – Sealant bottle beneath First-aid kit 2 – Tire inflation compressor