T-SB-0294-17_Rev
Service Bulletin Details
Public Details for: T-SB-0294-17_Rev
Tsb: revision notice november 11, 2019 rev2: ? The parts information and required tools & equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice the information contain
Models from 2014
2014 TOYOTA AVALON |
2014 TOYOTA CAMRY |
2014 TOYOTA LAND CRUISER |
2014 TOYOTA PRIUS |
2014 TOYOTA PRIUS V |
2014 TOYOTA RAV4 EV |
2014 TOYOTA VENZA |
Models from 2013
2013 TOYOTA AVALON |
2013 TOYOTA CAMRY |
2013 TOYOTA LAND CRUISER |
2013 TOYOTA PRIUS |
2013 TOYOTA PRIUS V |
2013 TOYOTA RAV4 EV |
2013 TOYOTA SEQUOIA |
2013 TOYOTA VENZA |
T-SB-0294-17 Rev2 October 11, 2017 Premium HDD Navigation Map Update Process (AVN/AW-EMV) Service Category Audio/Visual/Telematics Section Navigation/Multi Info Display Market USA Applicability YEAR(S) MODEL(S) ADDITIONAL INFORMATION 2013 - 2014 Avalon, Avalon HV, Venza 2012 - 2014 Camry, Camry HV, Prius V, RAV4 EV 2013 - 2015 Land Cruiser 2012 - 2015 Prius, Prius PHV 2013 Sequoia REVISION NOTICE November 11, 2019 Rev2: The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0133-14. The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. © 2019 Toyota Motor Sales, USA Page 1 of 9 T-SB-0294-17 Rev2 October 11, 2017 Page 2 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) Introduction Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. NOTE Gracenote® information MUST be updated at the same time as map data. This data is included on the map data SST. Map data will be released annually through the shipment of a USB drive SST to each dealer. The SST MUST be stored in the SST cabinet to ensure that it can be easily found. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – Parts Information PART NUMBER PART NAME QTY 86271-HDD07-19 ACN NAV Update V.19.1 (Pamphlet) 1 NOTE The pamphlet is blue with Toyota and Denso labels on the front cover. © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Page 3 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY USB Drive Navigation Map Update – Denso* TOYD-HDD07-19 1 *Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335. On-Vehicle Navigation Update 1. Update Gracenote® information using Service Bulletin T-SB-0108-15, Premium HDD Navigation Gracenote Database Update. HINT Connect a battery charger to the vehicle prior to beginning the process to ensure constant battery voltage. 2. Log in to the Technical Information System (TIS). 3. Log in to the Navigation Update Wizard. A. Click on the TIS tab. Figure 1. B. Click on the Diagnostics tab. C. Click on the Navigation tab. D. Re-enter your password. E. Click Login. 4. Select Denso from the “Select Navigation Manufacturer” dropdown. Figure 2. © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Page 4 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) 5. Enter the activation card number from the inside of the pamphlet. Figure 3. 6. Click Submit. 7. Cycle the ignition ON (Engine/Hybrid/EV system OFF). NOTE Vehicles WITHOUT Smart Key system: Turn the ignition key to the ON position. Vehicles WITH Smart Key system: Press the Engine Start Stop switch two times with the brake pedal released. 8. Press the Info Apps button on the navigation head unit. Figure 4. 9. Select Map Data on the navigation screen. Figure 5. © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) 10. Record the Map version and map update ID from the navigation screen. Figure 6. 11. Enter navigation data into the Navigation Update Wizard form. Figure 7. A. Select the correct USB part number (found on the SST packaging, starts with “TOYD”). B. Input the map update ID into TIS (without hyphens). C. Input the map version into TIS. D. Enter the VIN. E. Enter the repair order number. F. Click Submit. 12. Check off each item AFTER confirming that it is correct. If ANY of the information is incorrect, click the Back button. Figure 8. 13. Click Confirm. © 2019 Toyota Motor Sales, USA Page 5 of 9 T-SB-0294-17 Rev2 October 11, 2017 Page 6 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) 14. Note the license key that is generated. (Print this page if necessary.) Figure 9. 15. Insert the USB drive SST into the USB port of the vehicle (usually located under the navigation head unit, in the center console/armrest, or glove box). 16. Select Update Map on the navigation screen. Figure 10. 17. Select Yes. Figure 11. © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Page 7 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) 18. Enter the license key from step 14. Figure 12. 19. Select Ok. 20. Update the navigation head unit software. Select Yes on the Software Update screen to accept and begin this update. If the head unit displays the Map Update screen, continue to step 21. NOTE Navigation map data will be loaded when this process completes. Figure 13. Figure 14. © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Page 8 of 9 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) A. Cycle ignition OFF, then ON (Ready OFF/Engine OFF). Figure 15. B. Allow the update to complete. Figure 16. NOTE This process will take approximately 10 minutes. C. The head unit will prompt to cycle ignition. Cycle ignition OFF and then ON (Ready OFF/Engine OFF). D. Press the Info Apps button. Figure 17. E. Select Map Data on the navigation screen © 2019 Toyota Motor Sales, USA T-SB-0294-17 Rev2 October 11, 2017 Premium HDD Navigation Map Update Process (AVN/AW-EMV) On-Vehicle Navigation Update (continued) 21. The navigation map update will begin automatically. Figure 18. NOTE This process will take approximately 45 minutes. 22. The NEW map data will be available AFTER the ignition is cycled. Cycle ignition OFF, then ON (Ready OFF/Engine OFF). Figure 19. 23. Remove the USB drive SST from the vehicle to complete the map update. 24. The map update is complete. Figure 20. 25. Verify navigation operation. © 2019 Toyota Motor Sales, USA Page 9 of 9