TSB-19-52A-006

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SUBJECT:
DAMAGED FRONT SEAT CUSHION PAD
No:
TSB-19-52A-006
DATE:
December 2019
MODEL:
See below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
Due to stress applied intensively onto the left and right rear end portion of the seat cushion by a
passenger, the cushion may sink down and rub against the edges of the metal seat frame. This in
turn may cause the damaged urethane material to turn to powder and fall on the floor carpet.
This TSB provides a repair procedure to replace the damaged seat cushion pad, and apply tape on
the frame to help prevent future damage
Cross Section A-A
Side Frame
Pad
(Normal
condition)
Pad
(After intensive
stress applied)
AFFECTED VEHICLES
D
2014 - 2019 Outlander
D
2018 - 2019 Outlander PHEV
D
2011 - 2019 Outlander Sport/RVR
REPAIR PROCEDURE
1.
Follow instructions in the applicable Service Manual to properly remove the seat cushion.
For instructions, refer to the applicable Service Manual, Group 52A - Interior / Seat Assembly
/ Front Seat Assembly / Removal and Installation and Disassembly and Reassembly.
2.
With a clean shop towel, clean the surface of the seat frame.
Copyright 2019, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4825)
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TSB-19-52A-006
3.
Location for Tape Application
From the Service Kit Tape Assembly (p/n 6911B863),
attach the two pieces of protection tape (50 mm x
50 mm) to the outer edge of the seat frame, toward
the rear, in the location shown at left, as detailed
below.
NOTE: RH front seat shown.
OUTER SIDE
a.
1st Protection Tape Position
Attach the first piece of protection tape to the
seat frame, lining up the front edge of tape
with the back edge of the elongated hole, as
shown in photo.
NOTE: RH front seat shown.
FRONT
OUTER SIDE
b. Attach the second piece of protection tape
directly behind the first piece of tape, as shown
in photo.
2nd Protection Tape Position
NOTE: Do NOT overlap the 2 pieces of tape.
FRONT
OUTER SIDE
4.
Confirm that the sheet metal edge in this location is totally covered by the protection tape, as
shown.
Protection Tape
OUTER SIDE
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TSB-19-52A-006
5.
Replace the damaged seat cushion pad with a new part and new hog rings.
6.
Reassemble all other removed parts.
PARTS INFORMATION
Outlander and Outlander PHEV:
Part Name
Part Number
Quantity
Comments
Pad Assembly, Front Seat Cushion
*
1
See ASA CAPS
Tape Assembly, Service Kit
6911B863
1
2 Pieces per Kit
Hog Ring
MA167873
16
Non Reusable (16 per Seat)
Part Name
Part Number
Quantity
Comments
Pad Assembly, Front Seat Cushion
*
1
See ASA CAPS
Tape Assembly, Service Kit
6911B863
1
2 Pieces per Kit
Hog Ring
MA167873
17
Non Reusable (17 per Seat)
Outlander Sport/RVR:
* Refer to part number in ASA CAPS for each vehicle.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
Outlander and Outlander PHEV:
Labor Operation
Code
521123VK
521223VK
521123VL
Operation
Replace Front Seat
Cushion Pad, with Service
Kit Tape Assembly, & Hog
Rings
Nature
Code
Cause
Code
Time Allowance
Driver Side
58D
100
Passenger Side
Driver &
Passenger Side
1.4 hrs
2.4 hrs
Outlander Sport/RVR:
Labor Operation
Code
521123VK
521223VK
521123VL
Operation
Replace Front Seat
Cushion Pad, with Service
Kit Tape Assembly, & Hog
Rings
Nature
Code
Cause
Code
Time Allowance
Driver Side
58D
Warranty Coverage: 5/60 Basic Coverage (Canada: 5/100)
100
Passenger Side
Driver &
Passenger Side
1.3 hrs
2.3 hrs