TSB-20-2020

THIS TSB HAS BEEN SUPERSEDED OR
DEACTIVATED
202020
TECHNICAL SERVICE BULLETIN
Diesel Engines - Illuminated MIL With DTC P2002
10 March
2020
Model:
Ford
2018-2020 F-150
2017-2020 F-Super Duty
2015-2019 Transit
Issue: Some 2015-2019 Transit vehicles equipped with a 3.2L engine, 2018-2019 F150 vehicles equipped
with a 3.0L engine, 2017-2019 Super Duty vehicles equipped with a 6.7L engine built on or after 13-May2017 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC)
P2002 stored in the powertrain control module (PCM). This may be due to a crack in the diesel particulate
filter (DPF) substrate. To correct the condition, follow the Service Procedure steps to replace the DPF.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2015-2019 Transit with 3.2L engine
- 2018-2019 F-150 with 3.0L engine
- 2017-2019 Super Duty with 6.7L engine and built on or after 13-May-2017
• DTC P2002 is stored in the PCM
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated.
Parts
Part
Number
Description
Quantity
GK4Z5H270-A
-
Catalyst And Particle Filter
Assembly (Transit)
1
JL3Z5H270-A
-
Catalyst And Particle Filter
Assembly (F-150)
1
HC3Z5H270-A
-
Catalyst And Particle Filter
Assembly (F-Super Duty Pickup)
1
HC3Z5H270-C
-
Catalyst And Particle Filter
Assembly (F-Super Duty Chassis
Cab)
1
-
1
CK4Z-9450A
BK2Z00812-A
DPF To Catalytic Converter
Gasket (Transit)
Package Contains 1 Piece, 3 Pieces Steering Gear Mounting Bolts
Required
(Transit)
CK4Z-9450B
-
W505275S442
W711076S442
W711137S442
3
DPF To Turbocharger Gasket
Assembly (Transit)
1
Package Contains 4 Pieces, 3
Pieces Required
Stabilizer Bar Bracket Bolts
(Transit)
1
Package Contains 4 Pieces, 2
Pieces Required
Lower Ball Joint Nut (Transit)
1
Package Contains 4 Pieces, 1 Piece Steering Column Shaft Bolt
Required
(Transit)
1
W520215S442
Package Contains 4 Pieces, 2
Pieces Required
Subframe Nuts (Transit)
1
W717155S442
Package Contains 4 Pieces, 2
Pieces Required
Subframe Bolts (Transit) (Built On
Or Before 22-Sep-2016)
1
W718943S439
Package Contains 4 Pieces, 2
Pieces Required
Subframe Bolts (Transit) (Built On
Or After 23-Sep-2016)
1
W717354S442
Package Contains 4 Pieces, 1 Piece Stabilizer Bar Bracket Bolt/Stud
Required
(Transit)
W520514S440
Package Contains 1 Piece, Transit
DPF To Turbocharger Nut
Requires 3 Pieces, F-150 Requires 2
(Transit/F-150)
Pieces
1
3 For Transit, 2
For F-150
FR3Z5C226-A
-
Exhaust Pipe Gasket Assembly
(F-150)
1
JL3Z5E241-A
-
DPF To Exhaust Gasket Assembly
(F-150)
1
W710382S900
-
BC3Z5E241-A
1
Exhaust Bolt (F-150)
Package Contains 1 Piece, 2 Pieces Exhaust Pipe Gasket Assembly
Required
(F-Super Duty)
W520513S441
Package Contains 4 Pieces, 6
Pieces Required
Exhaust Nut (F-Super Duty)
W718005S900
Package Contains 2 Pieces, 2
Pieces Required
Exhaust Bolt (F-Super Duty)
2
2
2
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool. For repairs covered by the NVLW, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Labor Times
Description
2018-2019 F-150 Diesel: Retrieve DTCs, Replace The Particulate Filter Assembly
(Do Not Use With Any Other Labor Operations)
Operation
No.
DR202020A
DR202020B
Time
3.1
Hrs.
2017-2019 F-Super Duty 6.7L: Retrieve DTCs, Replace The Particulate Filter
Assembly (Do Not Use With Any Other Labor Operations)
2015-2019 Transit Diesel: Retrieve DTCs, Replace The Particulate Filter
Assembly (Do Not Use With Any Labor Operations Outside Of This Article) (Can
Be Claimed With Operation D Or E)
2.0
Hrs.
DR202020C
4.1
Hrs.
2015-2019 Transit Diesel: Additional Time To Check And Adjust Front Toe (Can Be DR202020D
Claimed With Operations C Transit Only)
0.7
Hrs.
2015-2019 Transit Diesel With Lane Departure Warning System: Additional Time
To Check And Adjust Front Toe Includes Time To Align Camera (Can Be Claimed
With Operations C Transit Only)
0.9
Hrs.
DR202020E
Repair/Claim Coding
Causal Part:
5H270
Condition Code: 01
Service Procedure
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Correct any other DTCs other than P2002 before performing this article.
1. Check for DTCs. Is P2002 the only DTC stored in PCM memory?
(1). Yes - proceed to Step 2.
(2). No - refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for all other DTCs
through normal diagnostics first. Then proceed to Step 2 for DTC P2002.
2. Replace the catalyst and particulate filter assembly. Refer to Workshop Manual (WSM), Section 309-00.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.