S1623000028
Service Bulletin Details
Public Details for: S1623000028
Outside power fold rearview mirror appears loose or shakes
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Models from 2020
| 2020 CHRYSLER PACIFICA |
| 2020 RAM 1500 |
Models from 2019
| 2019 CHRYSLER PACIFICA |
| 2019 RAM 1500 |
| 2019 RAM 2500 |
Models from 2016
| 2016 RAM 1500 |
| 2016 RAM 2500 |
Models from 2015
| 2015 RAM 1500 |
| 2015 RAM 2500 |
Models from 2014
| 2014 RAM 1500 |
| 2014 RAM 2500 |
Models from 2013
| 2013 RAM 1500 |
| 2013 RAM 2500 |
STAR Case Case Number: S1623000028 Release Date: 02/12/2020 Symptom/Vehicle Issue: Outside Power Fold Rearview Mirror Appears Loose Or Shakes Discussion: If the mirror head or pivot appears to be loose, the mirror should be power folded closed and open 3 times by pushing the button on driver switch panel. The mirror features a clutch system that when the mirror is folded manually by hand engages clutch to prevent motor or mirror damage. While powering the fold motor you may hear a click or snap. This noise is the clutch locking in. This should correct the loose mirror head condition. If the condition still exists the mirror assembly will require replacement. Note: The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirrors. Only manually fold the mirrors when necessary. For a video of this procedure please go to the Learning tab in DealerCONNECT, select Performance Institute Learning Center, select My Learning, select Courses, enter search word TT06008. The course title is “Tech Tube- Ram Folding Mirrors Operation and Reset.” Contact the STAR Center for assistance if no solution is found Chrysler Group LLC Version 3