NTB20-021

Service Bulletin Details

Public Details for: NTB20-021

Voluntary service campaign engine control module introduction nissan is conducting this voluntary service campaign on certain specific model year 2019 armada, 2019-2020 gt-r, 2019-2020 gt-r nismo, 2019-2020 nv200, 2019 nv200 taxi, 2019


- 2020 - 2019 -

Classification:
Reference:
EC20-006
Date:
NTB20-021
March 24, 2020
VOLUNTARY SERVICE CAMPAIGN
ENGINE CONTROL MODULE
CAMPAIGN ID #:
APPLIED VEHICLES:
PC734, PM940, P0A05
2019 Armada (Y62)
2019-2020 GT-R (R35)
2019-2020 GT-R NISMO (R35)
2019-2020 NV200 (M20)
2019 NV200 Taxi (M20T)
2019 NV Cargo and Passenger (F80)
2019 Sentra (B17)
2019 Titan (A61)
2019 Titan XD (A61)
Check Service COMM or Dealer Business Systems (DBS)
National Service History to confirm campaign eligibility.
INTRODUCTION
Nissan is conducting this voluntary service campaign on certain specific model year 2019
Armada, 2019-2020 GT-R, 2019-2020 GT-R NISMO, 2019-2020 NV200, 2019 NV200 Taxi,
2019 NV Cargo and Passenger, 2019 Sentra, and 2019 Titan and Titan XD vehicles. The
Engine Control Module (ECM) will be inspected, and reprogrammed if it applies. This
service will be performed at no charge to the customer for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification numbers PC734, PM940, and P0A05 to this campaign.
This number must appear on all communication and documentation of any nature dealing
with this campaign.
DEALER RESPONSIBILITY
Dealers are to repair vehicles falling within range of this campaign that enter the service
department. This includes vehicles purchased from private parties, vehicles presented by
transient (tourists) owners, and vehicles in a dealer’s inventory.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/6
REPAIR OVERVIEW
Confirmed through Service COMM or DBS:
Campaign ID # PC734, PM940, or P0A05 applies
Yes
The vehicle ECM part number
matches one listed in Table A
No
STOP HERE
(no repairs needed)
Go to CLAIMS INFORMATION
Reprogram the ECM
END
2/6
NTB20-021
SERVICE PROCEDURE
1.
Using C-III plus, confirm the current ECM part number and write it on the repair order.

If it matches one of the part numbers in Table A, below, proceed to step 2 on the
next page.

If there is not a match, no repair is needed. Go to CLAIMS INFORMATION on the
last page.
Table A
MODEL
YEAR
CURRENT ECM PART NUMBER 23710-
Armada
2019
6JD0B, 6JD0C, 6JD0E, 6JD1B, 6JD1C, 6JD1E
2019
6HP3A, 6HP3B, 6HS0A, 6HS0B
2020
6HT2B, 6HT3B
2019
6HR6A, 6HR6B
2020
45S1A
2019
9SL0A, 9SL0B, 9SL0C, 9SL1A, 9SL1B, 9SL1C
9SL4A
2020
9SM0B, 9SM0C, 9SM1B, 9SM1C
NV200 Taxi
2019
9SL4A
NV Cargo
2019
9JL2A, 9JL2B, 9JL2C, 9JL2D
9JL3A, 9JL3B, 9JL3C, 9JL3D
NV Passenger
2019
9JL0A, 9JL0B, 9JL0C, 9JL0D
9JL1A, 9JL1B, 9JL1C, 9JL1D
Sentra
2019
9AR2A, 9AR2B, 9AR3A, 9AR3B, 9AR4A, 9AR4B
9AR5A, 9AR5B, 9AR6A, 9AR6B, 9AR7A, 9AR7B
9AR8A, 9AR8B
Titan and
Titan XD
2019
9FU1B, 9FU1C, 9FU1D, 9FU3B, 9FU3C, 9FU3D
EZ61B, EZ61C, EZ61D, EZ63B, EZ63C, EZ63D
GT-R
GT-R NISMO
NV200
3/6
NTB20-021
REPROGRAM THE ECM
IMPORTANT: Before starting the reprogramming procedure, make sure:

ASIST on the CONSULT PC has been synchronized (updated) to the current date.

All CONSULT-III plus (C-III plus) software updates (if any) have been installed.

The CONSULT PC is connected to the Internet (Wi-Fi or cable).
NOTE:

If you are not familiar with the reprogramming procedure, click here. This will link you
to the "CONSULT- III plus (C-III plus) ECM Reprogramming" general procedure.

Connect a battery maintainer or smart charger to the 12V battery. If the vehicle
battery voltage drops below 12.0V or above 15.5V during reprogramming, the
ECM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the ECM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the ECM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves
are within range of the CONSULT PC or the plus VI during reprogramming,
reprogramming may be interrupted and the ECM may be damaged.
2.
Reprogram the ECM.
3.
After completing Erase ALL DTCs, print a copy of the C-III plus screen showing the
before and after part numbers of the control unit and attach it to the repair order.
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NTB20-021
ECM Recovery
Do not disconnect the plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 1:

Check battery voltage
(12.0 - 15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through on
first attempt and can be
selected more than once.
xxxxxx
xxxxxxxxxxx
xxxxxxxxxxx
Figure 1
If reprogramming does not complete and the “X” icon displays as shown in
Figure 2:

Check battery voltage
(12.0 - 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / VI cables are
securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
xxxxxx
xxxxxxxxxxx
xxxxxxxxxxx
Figure 2
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NTB20-021
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN
(“CM”) ID
MODEL
DESCRIPTION
OP CODE
FRT
Titan, Titan XD, NV
Cargo and Passenger
Reprogram Engine
Control Module
PC7340
0.4 hrs
Titan, Titan XD, NV
Cargo and Passenger
Reprogram Not Needed
PC7341
0.3 hrs
PM9400
0.4 hrs
PM9401
0.5 hrs
PM9404
0.3 hrs
PM9405
0.3 hrs
P0A050
0.5 hrs
P0A051
0.6 hrs
P0A052
0.3 hrs
PC734
Sentra
NV200 and NV200 Taxi
Reprogram Engine
Control Module
PM940
Sentra
Reprogram Not Needed
NV200 and NV200 Taxi
Armada
P0A05
Reprogram Engine
Control Module
GT-R and
GT-R NISMO
Armada, GT-R, and
GT-R NISMO
Reprogram Not Needed
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
March 24, 2020
NTB20-021
DESCRIPTION
Original bulletin published
6/6
NTB20-021


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