NTB18-058e

Classification:
Reference:
AT18-003e
Date:
NTB18-058e
March 5, 2020
2013-2017 SENTRA AND VERSA SEDAN, AND 2014-2017
VERSA NOTE; ENHANCED DIAGNOSTIC LOGIC FOR CVT
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2013-2017 Sentra (B17)
2013-2017 Versa Sedan (N17)
2014-2017 Versa Note (E12)
IF YOU CONFIRM
The customer reports a transmission judder (shake, shudder, single or multiple bumps or
vibration), hesitation on acceleration, lack of power, or RPM flare.
NOTE:

A new diagnostic logic has been established to enhance the diagnostic process by
storing a diagnostic trouble code (DTC) on Applied Vehicles.
 New DTCs: P17F0, P17F1, P17F2, P17F3, P17F4 will not turn the MIL ON.
 New DTC P0868 will turn the MIL ON.

This new diagnostic logic will monitor conditions in the CVT while the customer is
operating their vehicle in their usual daily drive patterns.

If any of the above DTC(s) are stored, refer to NTB17-034 (Versa Sedan and Versa
Note) or NTB19-075 (Sentra) for repair information.
ACTION
1. Refer to step 6 on page 4 in the SERVICE PROCEDURE to confirm this bulletin applies
to the vehicle you are working on.
2. If this bulletin applies, reprogram the TCM (Transmission Control Module).
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
IMPORTANT: Repairs performed for this bulletin require CONSULT-III plus (C-III plus)
Diagnostic result reporting function-Setting be turned ON and Diagnosis (All Systems) be
performed. If not done, it may result in a repair being non-warrantable.
IMPORTANT: Before starting, make sure:
 ASIST on the CONSULT PC has been synchronized (updated) to the current date.
 All C-III plus software updates (if any) have been installed.
 The CONSULT PC is connected to the Internet (Wi-Fi or cable).
NOTE:

Most instructions for reprogramming with C-III plus are displayed on the CONSULT
PC screen.

If you are not familiar with the reprogramming procedure, click here. This will link
you to the "CONSULT- III plus (C-III plus) Reprogramming" general procedure.
CAUTION:

Connect a battery maintainer or smart charger set to reflash mode or a similar
setting. If the vehicle battery voltage drops below 12.0V or rises above 15.5V
during reprogramming, the TCM may be damaged.

Be sure to turn OFF all vehicle electrical loads.
If a vehicle electrical load remains ON, the TCM may be damaged.

Be sure to connect the AC Adapter.
If the CONSULT PC battery voltage drops during reprogramming, the process
will be interrupted and the TCM may be damaged.

Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.)
within range of the CONSULT PC and the plus VI. If Bluetooth® signal waves
are within range of the CONSULT PC or plus VI during reprogramming,
reprogramming may be interrupted and the TCM may be damaged.
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1. Connect the CONSULT PC to the vehicle to begin the reprogramming procedure.
2. Start C-III plus.
3. Wait for the plus VI to be recognized.

The serial number will display when the plus VI is recognized.
4. Select Re/programming, Configuration.
VI is
recognized
Step
4
Figure 1
5. Follow the on-screen instructions and navigate the C-III plus to the screen shown in
Figure 2 on the next page.
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6. When you get to the screen shown in Figure 2, confirm this bulletin applies as follows:
A. Find the TCM Part Number and write it on the repair order.
NOTE: This is the current TCM Part Number (P/N).
6A: Current TCM P/N
TRANSMISSION
31036 -
Figure 2
B. Compare the P/N you wrote down to the numbers in the Current TCM Part Number
column in Table A on the next page.

If there is a match, this bulletin applies. Continue with the reprogramming
procedure.

If there is not a match, this bulletin does not apply. Refer to ASIST for further
diagnostic and repair information.
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Table A
Model
Year
2013
Sentra
2014
2015
Versa
Sedan
3SG0A, 3SG0B, 3SG0C, 3SG7D, 3SG7E, 3SG8A, 3SG8B,
3SG8C, 3SG8D, 3SG9B, 3SG9C
3SR0A, 3SR0B, 3SR0C, 3SR7D, 3SR7E, 3SR8A, 3SR8B,
3SR8C, 3SR8D, 3SR9B, 3SR9C
9AM2A, 9AM2B, 9AM2C, 9AM8C, 9AM8D, 9AM8E
9AM9A, 9AM9B, 9AM9D
4AT0A, 4AT0B, 4AT0C, 4AT0D
4AT8B, 4AT8C, 4AT8D, 4AT8E, 4AT9A, 4AT9D, 4AT9E
2016
4AF6A, 4AF6B, 4AF8E, 4AF9A, 4AF9C, 4AF9D
2017
4FY0A, 4FY0B, 4FY0C, 4FY8E, 4FY9C, 4FY9D, 4FY9E
2013
9KB1B, 9KB1C, 9KB1D, 9KB9B, 9KB9C, 9KB9D, 9KB9E
9KJ9A, 9KJ9C, 9KJ9E, 3BE8E
2014
3BE0A, 3BE0B, 3BE8B, 3BE8D, 3BE8E, 3BE9A, 3BE9C
2015
2016
Versa
Note
Current TCM Part Number Before Reprogramming: 31036 -
9KE0A, 9KE0B, 9KE0C, 9KE8C, 9KE8D, 9KE8E
9KE9B, 9KE9C, 9KE9E
9KN0A, 9KN0B, 9KN0C, 9KN6A, 9KN6B, 9KN7B
9KN7C, 9KN8B, 9KN8C, 9KN8D, 9KN8E
2017
9KN2A, 9KN2B, 9KN2C, 9KN6C, 9KN6E, 9KN7A, 9KN7E
2014
3VB2A, 3VB2B, 3VB2C, 3VB6C, 3VB6E, 3VB8C, 3VB9D
3WC5C, 3WC5E, 3WC8D, 3WC9B
2015
2016
2017
3VB5C, 3VB5D, 3VB6A, 3VB9A, 3VB9B, 3VB9C, 3VB9E
3WC6C, 3WC6E, 3WC9D
3VB4A, 3VB4B, 3VB4C, 3VB4D, 3VB5B, 3VB7A
3WC7A, 3WC7C, 3WC7E, 3WC8C, 3WC8E, 3WC9E
9ME0A, 9ME0B, 9ME0C, 9ME8C, 9ME8E, 9ME9C, 9ME9E
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7. Follow the on-screen instructions to navigate C-III plus and reprogram the TCM.
NOTE:
 In some cases, more than one new P/N for reprogramming is available.
 If there is more than one new P/N, the screen in Figure 3 displays.
 Select and use the reprogramming option that does not have the message
“Caution! Use ONLY with NTBXX-XXX”.

If you get this screen and it is blank (no reprogramming listed), it means there is no
reprogramming available for this vehicle.
Figure 3

Before reprogramming will start, you will be required to enter your User Name and
Password.
 The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
 If you do not know your User Name and Password, contact your Service
Manager.
Figure 4
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8. When the screen in Figure 5 displays, reprogramming is complete.
NOTE: If the screen in Figure 5 does not display (indicating that reprogramming did not
complete), refer to the information on the next page.
9. Disconnect the battery maintainer/smart charger from the vehicle.
10. Select Next.
Step
10
Figure 5
NOTE:

In the next step (page 9), you will perform Erase All DTCs.

DTC erase is required before C-III plus will provide the final reprogramming
confirmation report.
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TCM Recovery
Do not disconnect plus VI or shut down C-III plus if reprogramming does not
complete.
If reprogramming does not complete and the “!?” icon displays as shown in
Figure 6:

Check battery voltage
(12.0–15.5 V).

Ignition is ON, engine OFF.

External Bluetooth® devices
are OFF.

All electrical loads are OFF.

Select retry and follow the
on screen instructions.

“Retry” may not go through
on first attempt and can be
selected more than once.
Figure 6
If reprogramming does not complete and the “X” icon displays as shown in
Figure 7:

Check battery voltage
(12.0 – 15.5 V).

CONSULT A/C adapter is
plugged in.

Ignition is ON, engine OFF.

Transmission is in Park.

All C-III plus / plus VI cables
are securely connected.

All C-III plus updates are
installed.

Select Home, and restart
the reprogram procedure
from the beginning.
Figure 7
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11. Follow the on-screen instructions to Erase All DTCs.
12. When the entire reprogramming process is complete, the screen in Figure 8 will display.
13. Verify the before and after part numbers are different.
14. Print a copy of this screen (Figure 8) and attach it to the repair order for warranty
documentation.
15. Select Confirm.
31036 - _ _ _ _ _
Step
13
31036 - _ _ _ _ _
TRANSMISSION
Step
14
Step
15
Figure 8
16. Close C-III plus.
17. Turn the ignition OFF.
18. Disconnect the plus VI from the vehicle.
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CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram Transmission
(1)
JE99AA
ZE
32
(2)
Control Module
Refer to the Electronic Parts Catalog and use the Transmission Control Module part
number (31036-XXXXX) as the PFP.
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time.
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
August 10, 2018
NTB18-058
Original bulletin published
August 17, 2018
NTB18-058a
Table A revised
February 15, 2019
NTB18-058b
APPLIED VEHICLES section and Table A
revised
June 26, 2019
NTB18-058c
APPLIED VEHICLES section and Table A
revised
October 9, 2019
NTB18-058d
Note on page 1 and Table A revised
March 5, 2020
NTB18-058e
Table A revised
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