EXPIRATION NOTIF

CAMPAIGN
BULLETIN
QUALITY ACTION
American Automobile Labeling Act (AALA) Labels
EXPIRATION NOTICE
Reference: P9342
Date: April 17, 2020
Attention: Dealer Principal, Sales, Service & Parts Managers
UPDATE April 17, 2020
Please discard earlier versions of this bulletin.
Nissan announced the following quality action in January 28, 2020. Service Comm
will de-activate P9342 on any un-remedied VINs on April 24, 2020. Nissan is still
requesting that dealers apply the replacement label on any affected vehicles prior
to sale. Please use the VIN list supplied with this announcement to identify
applicable vehicles.
Affected Models/Years:
MY2019 Rogue Sport (J11)
Affected
Population:
Dealer
Inventory:
SERVICE COMM
Expiration date:
Stop Sale
In Effect
NA
282*
April 24, 2020
NO
*4,340 Rogue Sport vehicles were originally in dealer inventory.
***** Campaign Summary *****
Nissan North America is conducting a Quality Action for dealers to replace the American
Automobile Labeling Act (AALA) labels. The AALA label on affected vehicles may contain
inaccurate manufacturing location and percentage breakdown of parts content by country.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or
assigned and in transit to the dealer. In the interest of customer satisfaction, Nissan
requests dealers to apply the replacement label on the affected vehicles prior to retail sale.
***** What Dealers Should Do *****
1. Verify if vehicles currently in new dealer’s inventory are affected by this quality action
using Service Comm or DBS National Service History – Open Campaign I.D. P9342 until
April 24, 2020.
 New vehicles in dealer inventory can also be identified using DBS (Sales->
Vehicle Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
 After April 24, 2020 please use the attached VIN list (available on
NNAnet/Service/Bulletins/P9342 and Dealer 360) to identify
applicable vehicles.
2. Use the attached procedure to remedy vehicles affected by this quality action.
3. The service department should submit the applicable warranty claim for the action(s)
performed so it can be closed on Service Comm and release the vehicle.
4. Dealers received one (1) label for every affected vehicle in dealer inventory via Fed-Ex.
Labels were sent to the Service Manager’s attention. If replacement labels are needed,
P9342 | EXPIRATION NOTICE
please send your request to: [email protected] along with your dealer
name, address, VIN, contact name and phone number.
 Labels were mailed between January 27, 2020 and February 2, 2020.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each
affected vehicle currently in new vehicle inventory. Nissan requests dealers to perform this
repair on new vehicles in inventory prior to being retailed, to help ensure customer
satisfaction.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
***** Procedure begins on next page *****
P9342 | EXPIRATION NOTICE
P9342 - 2019 – ROGUE SPORT
PARTS CONTENT INFORMATION LABEL
SERVICE PROCEDURE:
Parts Content
Information Label
1. Locate existing “Parts Content
Information Label” on the inside of the
passenger side windshield. (Figure 1)
Figure 1
2. Remove the “Parts Content Information
Label” from the windshield and discard.
(Figure 2)
Figure 2
1/4
3. Verify the correct replacement label is available. (Figure 3)

Check part number “6MM0A” on bottom left corner of label
Figure 3
NOTE: Labels were provided by NNA FQA and shipped to your dealership by Nissan
to Attn: Service Manager.
4. Peel backing off the replacement label.

Carefully remove backing from the
front of the label (Figure 4)
Figure 4
2/4
5. Affix the new “Parts Content
Information Label” to the inside of the
passenger side windshield.

Install Parts Content
Information Label
HERE
Passenger windshield location
(Figure 5)
NOTE: Ensure text is upright and
legible from the outside of the vehicle.
CAUTION: Ensure Parts Content
Information Label is NOT placed in a
location that obstructs drivers view.
Figure 5
6. Read “Claims Information” for reimbursement information.
7. Release vehicle.
3/4
PARTS INFORMATION:
Description
Parts Content Information Label
Part #
Quantity
Provided by FQA
1
(Shipped to Dealer)
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: P9342
Claim Type:
CM
PNC:
P9342
Symptom:
ZZ
Diagnosis:
99
Description:
Op
Codes
Remove and Replace Parts Content
Information Label
P93420
4/4
Flat
Rate
Time
0.2 Hr
Parts
Expense
Required Code
on claim Required
N/A
N/A