SSM74787

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the
same importance of a Technical Service Bulletin. An SSM is a quick method of communicating
"Need To Know" information to the technical service community. SSM's may be issued in advance
of a technical bulletin or may be the only communication on a given topic. All information
contained in Jaguar technical communications are intended for use by trained, professional
technicians with the knowledge, tools, and equipment required to complete the procedure
correctly and safely. It informs the Technicians of conditions that may occur on some vehicles, or
provides information that could assist in correct vehicle and diagnostic service.
SSM 74787 - The `Replace ECU` Application
for the OCS module fails using PATHFINDER
Models : E-Pace / X540
E-Pace / X540 (China L2C)
F-Pace / X761
F-Type / X152
XE / X760
XE / X760 (China L2C)
XF / X260
XF / X260 (China L2C)
XJ / X351
Engineer :Ruiz Vicente
Date Last 01 APR 2020 09:14:54
Updated :
Content :ISSUE:
When attempting to complete the “Replace ECU” application for the Occupant
Classification System Module (OCS) the application fails. The error message ‘The
following error was encountered: ’ is displayed to the user.
CAUSE:
PATHFINDER fails to set the OCS module into an extended session before
attempting the write the VIN number.
ACTION:
This workaround will load a software file to the Jaguar Land Rover Approved
Diagnostic Equipment using the Manual Patch Update process.
This Manual Patch will stay on the JLR Approved Diagnostic Equipment.
NOTE: When an update been applied to the JLR Approved Diagnostic Equipment,
this Manual Patch will need to be re-applied until the permanent corrective action
is delivered.
To apply the Manual Patch please, complete the instructions carefully.
1 . Restart the JLR Approved Diagnostic Equipment
2 . Make sure Symptom Driven Diagnostics (SDD) and PATHFINDER are closed.
Then select the ‘Manual Patch’ Icon on the Application Launcher screen. You
will see a pop-up for the Manual Patch downloader.
3 . Enter ‘MP_PF_R0116’ in the ‘Patch Name’ field.
4 . Select ‘Start’ and the Manual Patch will download.
5 . Select ‘Yes’ when the patch download is finished.
6 . Select ‘ECU Diagnostics’
7 . Select ‘Restraints Occupant Classification System Module [OCS]’
8 . Select ‘Replace ECU’
If this Manual Patch fails to correct the concern, a Technical Assistance (TA) should
be submitted using the manual patch number as a reference within the customer
concern field, also quoting the communication reference number that the patch
was taken from.
Note: If this Manual Patch is not being installed on all JLR Approved Diagnostic
Equipment you may wish to consider labelling the machine.
PERMANENT CORRECTIVE ACTION:
Once the permanent corrective action has been released, this communication and
Manual Patch will be expired. An updated bulletin will be released detailing which
JLR Approved Diagnostic Equipment version includes the permanent corrective
action.
Version : 1
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2678)