TSB 20-2162

202162
TECHNICAL SERVICE BULLETIN
3.5L EcoBoost High-Output - Excessive Oil Consumption With Or
Without DTC P0365 And/Or P0369
08 May
2020
Model:
Ford
2018-2020 F-150
Engine: 3.5L EcoBoost High-Output
Issue: Some 2018-2020 F-150 Raptor and 2019-2020 F-150 Limited vehicles equipped with a 3.5L
EcoBoost High-Output engine may exhibit excessive oil consumption with no visible oil leaks with or
without diagnostic trouble code (DTC) P0365 and/or P0369. To correct the condition, follow the Service
Procedure steps to reprogram the powertrain control module (PCM), and for vehicles built on or before 1Apr-2019 that have not previously had both valve covers replaced perform an oil consumption test.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2018-2020 F-150 Raptor
- 2019-2020 F-150 Limited series
• 3.5L EcoBoost high-output engine
• Customer concern of excessive oil consumption
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1.
Parts
Part Number
Description
Quantity
HL3Z-9H486Package Contains 6
Intake Gaskets
A
Pieces, 6 Pieces Required
1
HL3Z-6582-E
-
Left Valve Cover
1
HL3Z-6582-C
-
Right Valve Cover
1
HL3Z-9J323C
-
High Pressure Fuel Pump To Fuel Rail Tube
1
W503280S437
Package Contains 4
Fuel Tube Retaining Bolt
Pieces, 1 Piece Required
1
W503275S437
Package Contains 4
Fuel Tube Retaining Bolt
Pieces, 1 Piece Required
1
W714498S900
Package Contains 4
High Pressure Pump Retaining Bolts
Pieces, 2 Pieces Required
1
AA5Z-9E583A
-
HL3Z-9417-A
-
High Pressure Pump O-ring
High Pressure Pump Plate Gasket
1
1
BL3Z-9374-A Package Contains 1 Piece, High Pressure Pump Plate O-ring Gasket
2 Pieces Required
2
AA5Z-6714-A
-
Oil Filter
1
XO-5W30Q1SP
-
Motorcraft® SAE 5W-30 Premium Synthetic
Blend Motor Oil (All Markets Except Canada)
As
Needed
CXO-5W30LSP6
-
Motorcraft® SAE 5W-30 Super Premium Motor
Oil (Canada Only)
As
Needed
ZC-31-B
-
Motorcraft® Metal Surface Prep Wipes
As
Needed
ZC-30-A
-
Motorcraft® Silicone Gasket Remover
As
Needed
TA-357
-
Motorcraft® High Performance Engine RTV
Silicone
As
Needed
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part
Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/SPW/SSP/ESP coverage limits are determined by the
identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
Time
No.
Description
2019-2020 F-150 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil
Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not Use
With Any Other Labor Operations)
202162A
0.8
Hrs.
2019-2020 F-150 3.5L EcoBoost High-Output Engine: Visual Inspection For Oil
Leaks, Reprogram The PCM, Change The Engine Oil And Filter, And Mark The Oil
Level Stick Following The Service Procedure Includes Time To Check And Record
Engine Oil Level On Return Visits (Do Not Use With Any Labor Operations Outside
Of This Article)
202162B
1.0
Hrs.
2019-2020 F-150 3.5L EcoBoost High-Output Engine: Replace Both Valve Covers
(Can Be Claimed With Operation B)
202162C
4.2
Hrs.
2019-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection
For Oil Leaks, Reprogram The PCM And Change The Engine Oil And Filter (Do Not
Use With Any Other Labor Operations)
202162D
1.0
Hrs.
2019-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Visual Inspection
For Oil Leaks, Reprogram The PCM, Change The Engine Oil And Filter, And Mark
The Oil Level Stick Following The Service Procedure Includes Time To Check And
Record Engine Oil Level On Return Visits (Do Not Use With Any Labor Operations
Outside Of This Article)
202162E
1.1
Hrs.
2019-2020 F-150 SVT Raptor 3.5L EcoBoost High-Output Engine: Replace Both
Valve Covers (Can Be Claimed With Operation E)
202162F
4.4
Hrs.
Repair/Claim Coding
Causal Part:
6006
Condition Code: 42
Service Procedure
1. Visually inspect for engine oil leaks. Are any visible leaks present?
(1). Yes - this article does not apply. Refer to the Workshop Manual (WSM), Section 303-01.
(2). No - proceed to Step 2.
2. Reprogram the PCM using the latest software level of the appropriate Ford scan tool.
3. Was the vehicle built on or after 2-Apr-2019 or have both valve covers previously been replaced?
(1). Yes - replace the engine oil and filter. Repair is complete.
(2). No - proceed to Step 4.
4. Drain the engine oil. Remove and replace the oil filter.
5. Fill the engine with 4.7L (5 quarts) which is 1L (1 quart) less than the specified fill level.
NOTE: Make sure the vehicle is positioned on a level surface.
6. Run the engine for 3 minutes if hot or 10 minutes if cold. Turn off the engine. Allow for a minimum 15
minute drain back period and record the oil level shown on the oil level indicator by placing a mark on
the backside of the oil level indicator.
7. Add the final 1L (1 quart) to complete the normal oil fill. Restart the engine and allow it to idle for 2
minutes. Turn off the engine.
8. After a 15 minute drain back period, record the location of the oil level by placing a mark on the oil level
indicator at the new oil level location.
NOTE: Do not use the factory oil level indicator markings for the oil consumption test. Use only
the markings applied to the oil level indicator in Steps 6 and 8.
9. Explain to the customer the factory-calibrated marks on the oil level indicator are where the oil should
fall after an oil change with the specified fill amount. Explain this may vary between MIN-MAX or the
upper and lower holes on the oil level indicator.
10. Record the vehicle mileage.
11. Advise the customer that oil level indicator readings must be taken every 320 km (200 mi) or weekly,
using the revised marks as drawn on the oil level indicator. Remind the customer the engine needs a
minimum 15 minute drain back, the vehicle must be placed on a level surface for an accurate reading
and the oil level indicator must be firmly seated in the tube prior to taking the reading.
12. When the subsequent indicator readings demonstrate 1 full liter (1 quart) has been used, record the
vehicle mileage. Consider the drive cycle the vehicle has been operated under when making this
calculation. It may be necessary to have the customer bring the vehicle in for a periodic oil level
indicator reading to closely monitor oil usage.
(1). If the vehicle has traveled at least 4,800 km (3,000 mi) and oil consumption has not met or
exceeded 1L (1 quart), the vehicle is operating normally and no repairs should be performed.
NOTE: Use only the marks applied to the oil level indicator during Steps 6 and 8 for oil
consumption measurements. This is a more precise measurement that eliminates any variability in
the markings on the factory oil level indicator.
13. Measure the distance between the mark made in Step 8 and the current oil level on the oil level
indicator. Record this measurement in millimeters, the current vehicle mileage obtained in Step 12, and
the beginning mileage recorded in Step 10 on the repair order.
14. Does the oil consumption measured exceed 1L (1 quart) in 4,800 km (3,000 mi) or less?
(1). Yes - replace both valve covers. Refer to WSM, Section 303-01.
(2). No - vehicle is operating normally, no further repairs are necessary. Repair is complete.
© 2020 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.